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旅游度假

CrystalTravel.com

103 条评价

4.8103 条评价
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关于 CrystalTravel.com

数据更新
网站
www.crystaltravel.us
分类
旅游度假
所在地
United States · Jersey City
状态
待认证
近 12 个月
103 条评价
差评回复率
100%(3/3 条)
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CrystalTravel.com靠谱吗?

CrystalTravel.com(www.crystaltravel.us)在 OK.one 的综合评分为 4.8 分(满分 5 分),基于本站收录的 103 条用户评价,属于旅游度假分类,口碑优秀。好评高度一致,96% 的评价为 4 星及以上;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

B
Ben · 写过 1 条评价 · 体验于 2026-03-23 ·

与尼克合作非常愉快。

CrystalTravel.com 回复2026-03-25

Dear Ben, Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience. We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future. Regards, [email protected]

B
Balram Hingorani · 写过 1 条评价 · 体验于 2026-03-17 ·

马丁很有帮助

马丁乐于助人、体贴、聪明、善良。 最重要的是他按时完成了工作并进行了跟进

CrystalTravel.com 回复2026-03-19

Dear Balram, Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience. We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future. Regards, [email protected]

R
Russell Fink · 写过 12 条评价 · 体验于 2026-03-10 ·

水晶旅行在办理入住前选择商务座位需额外收费

虽然我们不喜欢 Crystal Travel 在 Kayak 上广告的那样对商务舱座位选择/时刻表变更收费(基本上是理发店),但客户服务部的 Martin 能够为我们提供这一服务以及一些其他保护,每人额外支付 160 美元。 即使加上额外费用,他们仍然比其他旅行社便宜。 即便如此,要在爱尔兰航空选择座位,您必须通过电话进行操作(不能在线进行,除非直接通过爱尔兰航空预订 - 需要等待 30 分钟以上)。 对于爱尔兰航空来说并不完全符合成本效益,但即使通过另一家航空公司预订由爱尔兰航空运营的航班也是如此。

CrystalTravel.com 回复2026-03-12

Dear Customer, Thank you for sharing your feedback. We sincerely apologize for the inconvenience and frustration caused regarding the seat selection process and the additional charges you experienced. We understand how important clear pricing and a smooth booking experience are, especially when traveling in business class. While some airlines require seat selection to be completed directly through them, particularly for flights operated by partner carriers such as Aer Lingus, we recognize that the process and wait times you encountered were not ideal. We are glad to hear that Martin from our customer service team was able to assist you with securing your seats and providing additional protections for your booking. Your comments about transparency and the booking experience are very valuable to us, and we will be sharing this feedback with the relevant teams to help improve our service. Our goal is always to provide competitive pricing while ensuring our customers receive clear information and reliable support. Thank you for bringing this to our attention, and we truly appreciate your patience and understanding. Regards, [email protected]

R
Rama Tangirala · 写过 3 条评价 · 体验于 2026-03-06 ·

托马斯 - 出色的支持

托马斯,在航空公司取消的关键时刻,您在我们的重新预订过程中做得非常出色。

CrystalTravel.com 回复2026-03-09

Dear Customer, Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience. We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future. Regards, [email protected]

A
Al Hawkins · 写过 1 条评价 · 体验于 2026-03-05 ·

格蕾丝对所有的事情都非常有帮助。

格蕾丝对所有旅行细节都非常有帮助

CrystalTravel.com 回复2026-03-06

Dear Customer, Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience. We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future. Regards, [email protected]

A
Amie · 写过 1 条评价 · 体验于 2026-03-03 ·

我立即感到惊讶……

我很惊讶立即接到客户服务电话来帮助我购买新票。然而,我不得不摘掉一颗星星,因为其中一位销售代表有点咄咄逼人地让我为他写评论。

CrystalTravel.com 回复2026-03-05

Dear Customer, Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience. We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future. Regards, [email protected]

B
Bing Ye · 写过 1 条评价 · 体验于 2026-03-04 ·

格蕾丝非常有帮助!

CrystalTravel.com 回复2026-03-05

Dear Customer, Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience. We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future. Regards, [email protected]

E
Eric Barriga · 写过 1 条评价 · 体验于 2026-02-17 ·

尼克给了我很大帮助

尼克给了我很大帮助。 我收到门票后很细心地给我回电话。 我在预订门票时遇到了问题,但尼克帮助我获得了优惠的票价和我需要的日期

CrystalTravel.com 回复2026-02-25

Dear Customer, Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience. We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future. Regards, [email protected]

S
Smajle · 写过 3 条评价 · 体验于 2026-02-14 ·

体验很棒

这次经历很棒,每个人都非常乐于助人,我的所有需求都得到了满足。

CrystalTravel.com 回复2026-02-17

Dear Customer, Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience. We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future. Regards, [email protected]

N
Noreen K · 写过 1 条评价 · 体验于 2026-02-13 ·

通过电话提供个性化服务

通过电话提供个性化服务。 得到了我们想要的航班。非常感谢蒂龙。

CrystalTravel.com 回复2026-02-15

Dear Customer, Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience. We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future. Regards, [email protected]

M
Monica Lai · 写过 1 条评价 · 体验于 2026-02-13 ·

尼克对一切都解释得很好

尼克对一切都解释得很好 干得好

CrystalTravel.com 回复2026-02-15

Dear Customer, Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience. We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future. Regards, [email protected]

D
DAVID M · 写过 2 条评价 · 体验于 2026-02-13 ·

服务很好。价格优惠

马丁很快就了解了我的需求,并帮助我在最后一刻的旅行中获得了优惠。我会再次使用他

CrystalTravel.com 回复2026-02-15

Dear Customer, Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience. We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future. Regards, [email protected]

L
Lou Tousignant · 写过 1 条评价 · 体验于 2026-02-14 ·

尼克·哈林顿太棒了

CrystalTravel.com 回复2026-02-15

Dear Customer, Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience. We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future. Regards, [email protected]

C
Christopher Majors · 写过 2 条评价 · 体验于 2026-02-12 ·

马丁·史密斯在……方面给了我很大帮助。

马丁·史密斯(Martin Smith)在航班变更方面为我提供了很多帮助,并为我节省了大量时间和金钱。

CrystalTravel.com 回复2026-02-15

Dear Customer, Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience. We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future. Regards, [email protected]

L
Leo · 写过 1 条评价 · 体验于 2026-02-12 ·

蒂龙·史密斯非常乐于助人

蒂龙·史密斯非常乐于助人。他让这次经历变得更加顺利,并为我提供了最优惠的航班价格。今后我肯定会使用他。

CrystalTravel.com 回复2026-02-15

Dear Customer, Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience. We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future. Regards, [email protected]

M
Makayla Hone · 写过 1 条评价 · 体验于 2026-02-05 ·

我和尼克的经历非常棒

我与尼克的经历非常棒,非常有帮助且富有洞察力!

CrystalTravel.com 回复2026-02-06

Dear Customer, Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience. We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future. Regards, [email protected]

H
Happy Feet · 写过 1 条评价 · 体验于 2026-02-03 ·

马丁在上次预订时非常有帮助。

马丁在预订最后一刻的航班时非常有帮助。谢谢

CrystalTravel.com 回复2026-02-05

Dear Customer, Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience. We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future. Regards, [email protected]

P
Prem · 写过 1 条评价 · 体验于 2026-02-01 ·

很好的交易和匹配的价格以及优秀的客户服务

价格很好,因为他们的水平和价格与另一家公司相当,非常好。但我决定选择 Crystal Travel 的主要原因是客户服务代表 Dwight Johnson。他不仅非常有礼貌,谈吐得体,而且还非常详细地解释了一切,并且知识渊博。除此之外,对我最初的付款问题表现出了极大的耐心,并与我一起解决了这个问题。正是因为这个原因,我将通过 Crystal Travel 预订未来旅行的航班!您团队的宝贵财富

CrystalTravel.com 回复2026-02-05

Dear Customer, Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience. We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future. Regards, [email protected]

R
Rita · 写过 1 条评价 · 体验于 2026-01-29 ·

我有一段很棒的工作经历……

我与迈克尔·里斯的合作经历非常愉快。从始至终,他都很专业、细心,并且真正竭尽全力帮助我预订航班。他耐心地回答了我所有的问题,清楚地解释了所有选项,并确保我在完成任何事情之前理解了每个细节。 真正引人注目的是他的反应敏捷和真诚的乐于助人——即使出现意想不到的问题,他也能以积极的态度迅速处理一切。我自始至终都感到受到支持。 我非常感谢他们出色的服务,并强烈推荐迈克尔给任何需要旅行安排帮助的人。感谢您使整个过程顺利且无压力!

CrystalTravel.com 回复2026-02-05

Dear Customer, Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience. We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future. Regards, [email protected]

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Mike Petrushkin · 写过 1 条评价 · 体验于 2026-01-30 ·

迈克尔超出了所有人的预期

迈克尔超出了所有人的预期。我们经常旅行,现在我们所有的旅行都会使用他。每个细节都得到照顾,也及时跟进。 干得好,迈克尔。 签名快乐旅行者迈克和塔米。

CrystalTravel.com 回复2026-01-30

Dear Customer, Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience. We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future. Regards, [email protected]