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Cuballama

60 条评价

4.660 条评价
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关于 Cuballama

数据更新
网站
www.cuballama.com
分类
电子与科技
所在地
United States · Hialeah
状态
待认证
近 12 个月
60 条评价
差评回复率
100%(5/5 条)
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Cuballama 靠谱吗?

Cuballama (www.cuballama.com)在 OK.one 的综合评分为 4.6 分(满分 5 分),基于本站收录的 60 条用户评价,属于电子与科技分类,口碑优秀。好评高度一致,90% 的评价为 4 星及以上;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

A
Abel · 写过 1 条评价 · 已认证 · 体验于 2026-08-02 ·

我不知道这很好,因为没有更多了,但不是为了提供更好的服务。认为你需要评论才能说……

我认为当没有其他比较点或其他服务公司时,您不需要评论就可以说质量非常好,所以这家很好并且为我的目标服务。

Cuballama 回复2026-08-02

Thank you, Abel, for taking the time to share your honest perspective with us. 💙 We appreciate your thoughtful feedback and are glad to know that our services help you achieve your goals. While we understand your point about having limited alternatives for comparison, we never take our customers' trust for granted. Your comments encourage us to keep improving and to provide the best service possible every day. 😊🤝 Thank you for choosing Cuballama and for giving us the opportunity to serve you. We truly value your trust and hope to continue meeting your expectations in the future. ✨📦 Sincerely, Team Cuballama.

a
armando · 写过 4 条评价 · 已认证 · 体验于 2026-07-31 ·

日复一日,这家公司正在失去信誉

客服与消费者之间沟通不畅。护理包需要很长时间才能到达古巴的家人手中。

Cuballama 回复2026-08-03

Thank you very much, Armando, for taking the time to share your feedback with us. We are truly sorry for the frustration and disappointment this situation has caused you. We understand how important it is for your loved ones to receive their package on time, and we sincerely regret the concern that these delays have created. Please know that your case is already being reviewed by our specialized team, and we will be contacting you as soon as possible to discuss your case and provide you with an update. While customs processing is not directly controlled by Cuballama, we are closely monitoring your shipment and actively managing your case to help move the process forward as much as possible. We truly appreciate your patience and the opportunity to assist you. If you need any additional help, please feel free to contact us through any of our support channels: 📧 Email: [email protected] 📞 Phone: +1 786 408 6400 🌐 Live Chat: www.cuballama.com 🕘 Customer Service Hours: 10:00 AM – 8:00 PM (Cuba time) We sincerely apologize for the inconvenience and hope to regain your confidence in our services. Sincerely, Team Cuballama

q
querido cliente · 写过 1 条评价 · 已认证 · 体验于 2026-07-31 ·

服务好

超快速服务

Cuballama 回复2026-08-02

¡Muchísimas gracias por compartir su experiencia con nosotros! 🌟💙 Nos alegra saber que considera nuestro servicio rápido y eficiente. Trabajamos cada día para ofrecer una experiencia ágil, confiable y de calidad, por lo que comentarios como el suyo nos motivan a seguir dando lo mejor. 😊📦 Agradecemos sinceramente su confianza y esperamos seguir acompañándole con el mismo compromiso en cada ocasión. ¡Gracias por elegir Cuballama! ✨🤝 Atentamente, Equipo de Cuballama.

r
rogelio · 写过 1 条评价 · 已认证 · 体验于 2026-08-01 ·

一切都好

Cuballama 回复2026-08-02

Thank you so much, Rogelio, for taking the time to share your feedback! 🌟💙 We're delighted to know that everything went well with your experience. Your trust and satisfaction mean a lot to us and encourage us to continue providing reliable, efficient, and high-quality service every day. 😊🤝 Thank you for choosing Cuballama. We look forward to serving you again soon! ✨📦 Sincerely, Team Cuballama.

Y
Yuliet · 写过 1 条评价 · 已认证 · 体验于 2026-07-31 ·

优秀者

Cuballama 回复2026-08-02

¡Yuliet, muchísimas gracias por su excelente valoración! 🌟💙 Nos llena de alegría saber que su experiencia con Cuballama ha sido tan positiva. Comentarios como el suyo nos inspiran a seguir trabajando con compromiso para ofrecer un servicio confiable, ágil y de la mejor calidad. 😊🤝 Agradecemos de corazón su confianza y esperamos seguir acompañándole en cada ocasión. ¡Gracias por elegir Cuballama! ✨📦 Atentamente, Equipo de Cuballama.

E
Esteban · 写过 1 条评价 · 已认证 · 体验于 2026-07-30 ·

非常专业和值得信赖的客户...

非常专业和值得信赖的客户服务。

Cuballama 回复2026-07-31

Thank you so much, Esteban, for your kind words! 🌟💙 We're delighted to know that you consider our customer service professional and trustworthy. Earning the confidence of our customers is one of our greatest priorities, and your feedback encourages us to continue providing the high level of service you deserve. 😊🤝 We truly appreciate your trust and support. We look forward to serving you again soon. Thank you for choosing Cuballama! ✨📦 Sincerely, Team Cuballama.

M
Maria Mosley · 写过 5 条评价 · 已认证 · 体验于 2026-07-28 ·

优质的产品和快捷的服务。

大家好 我已经使用 Cuballama 很长时间了,因为他的快速服务和优质的产品。如果您在古巴有家人,我真心推荐您使用它,您不会失望的。

Cuballama 回复2026-07-31

Thank you so much, Maria, for sharing your wonderful experience with us! 🌟💙 We're truly grateful for your loyalty over the years and delighted to know that our fast service and the quality of our products have earned your trust. It means so much to us that you would recommend Cuballama to others who have family in Cuba. 😊📦 Your support inspires us to continue providing reliable, efficient, and high-quality service every day. Thank you for choosing Cuballama and for being part of our community. We look forward to serving you for many more years to come! ✨🤝 Sincerely, Team Cuballama.

J
Jose · 写过 1 条评价 · 已认证 · 体验于 2026-07-30 ·

一切都很好,只是我们不能……

一切都很好,除了我们无法联系我们的家人,但这都怪你

Cuballama 回复2026-07-31

Thank you, Jose, for taking the time to share your experience with us. 💙 We're glad to know that you've been satisfied with our services overall. We also understand how difficult it can be when communication with your loved ones is interrupted, and we appreciate your understanding that this situation is beyond our control. Your trust means a lot to us, and we'll continue working hard to provide reliable, efficient service and to support you in every way we can. Thank you for choosing Cuballama. We look forward to serving you again. 🌟🤝 Sincerely, Team Cuballama.

M
Marbelis · 写过 2 条评价 · 已认证 · 体验于 2026-07-29 ·

每次都提供优质的服务

我在这家公司一直有很好的经历。无论我是寄包裹、转账还是使用他们的其他服务,一切都始终顺利可靠。他们的客户服务非常出色,无论是通过电话还是面对面。工作人员友好、专业,并且总是愿意提供帮助。大多数货物也在预期的时间内到达,对此我非常感激。我强烈推荐他们的服务并将继续使用它们。

Cuballama 回复2026-07-29

Thank you so much, Marbelis, for taking the time to share such a thoughtful review! 🌟💙 It means a great deal to know that you've consistently had positive experiences with our services. We're delighted that you find the process of sending packages and using our other services smooth and reliable, and that our customer support, both over the phone and in person has met your expectations. Knowing that our team’s friendly and professional service has made a difference truly motivates us. 😊📦 We're also happy to hear that your deliveries have arrived within the expected timeframe. Your trust and continued support inspire us to keep improving and providing the dependable service you deserve. Thank you for your recommendation and for choosing Cuballama. We look forward to serving you for many years to come! ✨🤝 Sincerely, Team Cuballama.

c
customer · 写过 2 条评价 · 已认证 · 体验于 2026-07-28 ·

服务非常好而且非常专业

Cuballama 回复2026-07-29

Thank you so much, Yaniel, for sharing your experience with us! 🌟💙 We're delighted to know that you found our service excellent and professional. Your kind words inspire us to continue providing reliable, efficient, and high-quality service to all our customers. 😊📦 We truly appreciate your trust and support. We look forward to serving you again soon. Thank you for choosing Cuballama! ✨🤝 Sincerely, Team Cuballama.

Y
Yuly · 写过 1 条评价 · 已认证 · 体验于 2026-07-29 ·

我非常喜欢它

我非常喜欢他们,送货速度非常快。我幸福的一家人

Cuballama 回复2026-07-29

Thank you so much, Yuly, for sharing your experience with us! 🌟💙 We're delighted to know that you enjoy using our services and that you're happy with our fast deliveries. Knowing that we can help bring happiness to your family means the world to us and motivates us to keep providing reliable, efficient, and high-quality service. 😊📦❤️ We truly appreciate your trust and support. We look forward to serving you again soon. Thank you for choosing Cuballama! ✨🤝 Sincerely, Team Cuballama.

J
Juan · 写过 1 条评价 · 已认证 · 体验于 2026-07-28 ·

我只使用充值服务

我只使用充值服务。非常好

Cuballama 回复2026-07-29

Thank you so much, Juan, for sharing your experience with us! 🌟💙 We're delighted to know that you've had an excellent experience using our recharge service. Your kind words encourage us to continue providing fast, reliable, and high-quality service every day. 😊📱 We truly appreciate your trust and support. We look forward to serving you again soon. Thank you for choosing Cuballama! ✨🤝 Sincerely, Team Cuballama.

M
Mirtha Pineiro · 写过 4 条评价 · 已认证 · 体验于 2026-07-28 ·

一切都好

一切都好。他们永远不会让我失望。

Cuballama 回复2026-07-29

Thank you so much, Mirtha, for sharing your experience with us! 🌟💙 We're so happy to know that everything has been going well and that we've consistently earned your trust. Knowing that we have never let you down is the greatest compliment we could receive and inspires us to continue providing reliable, efficient, and high-quality service every day. 😊📦 We truly appreciate your loyalty and support. We look forward to serving you again for many years to come. Thank you for choosing Cuballama! ✨🤝 Sincerely, Team Cuballama.

R
Rene · 写过 2 条评价 · 已认证 · 体验于 2026-07-29 ·

非常好,很好

Cuballama 回复2026-07-30

¡René, muchísimas gracias por compartir su experiencia con nosotros! 🌟💙 Nos alegra saber que califica nuestro servicio como excelente. Sus palabras nos motivan a seguir trabajando cada día con compromiso para ofrecer una atención confiable, rápida y de la mejor calidad. 😊📦 Agradecemos sinceramente su confianza y su preferencia. Esperamos tener el placer de atenderle nuevamente muy pronto. ¡Gracias por elegir Cuballama! ✨🤝 Atentamente, Equipo de Cuballama.

I
IRENE CAMPBELL · 写过 2 条评价 · 已认证 · 体验于 2026-07-03 ·

快速且良好的服务

我总是得到很好的服务。我的交货总是及时,产品状况良好。当我有任何问题时,我会得到在线或电话客户服务的良好支持。

Cuballama 回复2026-07-29

Thank you so much, Irene, for sharing your experience with us! 🌟💙 We're delighted to know that you've consistently received fast and reliable service, that your deliveries always arrive on time and in good condition, and that our customer support team has been there for you whenever you've had questions. Your feedback means a great deal to us and motivates us to continue providing the best possible service. 😊📦 We truly appreciate your trust and loyalty. We look forward to serving you again soon. Thank you for choosing Cuballama! ✨🤝 Sincerely, Team Cuballama.

L
LOURDES · 写过 1 条评价 · 已认证 · 体验于 2026-07-28 ·

送货服务

送货服务,快捷高效

Cuballama 回复2026-07-29

Thank you so much, Lourdes, for sharing your experience with us! 🌟💙 We're delighted to know that you found our delivery service fast and efficient. Providing reliable and timely service is one of our top priorities, and your feedback encourages us to continue giving our best every day. 😊📦 We truly appreciate your trust and support. We look forward to serving you again soon. Thank you for choosing Cuballama! ✨🤝 Sincerely, Team Cuballama.

I
Inaudy · 写过 2 条评价 · 已认证 · 体验于 2026-06-22 ·

服务极好

Cuballama 回复2026-07-27

Thank you so much, Inaudy, for sharing your experience with us! 🌟💙 We're delighted to know that you found our service excellent. Your kind words encourage us to continue working every day to provide reliable, efficient, and high-quality service to all our customers. 😊📦 We truly appreciate your trust and look forward to serving you again soon. Thank you for choosing Cuballama! ✨🤝 Sincerely, Team Cuballama.

R
Roberto · 写过 1 条评价 · 已认证 · 体验于 2026-07-23 ·

我的订单延迟

Cuballama 回复2026-07-24

Estimado Roberto, Lamentamos sinceramente que haya tenido una experiencia que le llevó a compartir esta reseña. Entendemos la preocupación y la frustración que puede generar un retraso en un pedido. 😔 Hemos intentado localizar la orden a la que hace referencia; sin embargo, con la información disponible en su reseña no nos ha sido posible identificar su caso. Nos gustaría ayudarle y revisar lo sucedido. Le agradeceríamos que, por favor, nos contacte a través de cualquiera de nuestros canales de atención o, si lo prefiere, actualice su reseña indicando el número de orden, para que podamos ubicar su compra y brindarle una solución lo antes posible. Puede comunicarse con nosotros a través de: 📧 Correo electrónico: [email protected] 📞 Teléfono: +1 786 408 6400 🌐 Chat en línea en www.cuballama.com 🕘 Horario de atención: 10:00 AM a 8:00 PM, hora de Cuba. Quedamos atentos a su información para atender su caso con la prioridad que merece. Será un placer poder ayudarle. Atentamente, Equipo de Cuballama

n
nestor lopez · 写过 2 条评价 · 已认证 · 体验于 2026-07-13 ·

糟糕的客户服务

我和库巴拉马的经历非常令人沮丧。我在订单交付之前就请求取消订单,但他们花了太长时间来处理我的取消请求。当他们最终回复时,他们告诉我为时已晚,因为商品已经到达港口海关。 如果他们在我第一次要求取消时迅速采取行动,这种情况本来可以避免。缺乏及时的沟通和缓慢的客户服务非常令人失望。我期望得到更快的响应,尤其是对于像取消国际货运这样对时间敏感的事情。根据我的经验,我不推荐这项服务。 另外,我对带有可充电灯泡组合的 Cuballama 的体验也很糟糕。四个灯泡中的三个到达时有缺陷,我不得不将它们退回三次才能解决问题。最后我不得不取消订单。这浪费了我的时间和耐心。我也不推荐他们。

Cuballama 回复2026-07-22

Estimado Néstor, Lamentamos profundamente la frustración y la decepción que esta experiencia le ha generado. Comprendemos lo importante que es recibir una atención oportuna, especialmente cuando se solicita la cancelación de una orden o se presenta un inconveniente con un producto. También entendemos el malestar que puede causar tener que realizar múltiples gestiones para resolver una situación. 😔 Queremos que sepa que estaremos revisando cuidadosamente su caso junto con el área correspondiente para conocer todos los detalles y brindarle una respuesta a la mayor brevedad posible. Sus comentarios son muy importantes para nosotros, ya que nos permiten identificar oportunidades de mejora y seguir trabajando para ofrecer un mejor servicio. Si desea compartir información adicional o realizar cualquier consulta, puede comunicarse con nosotros a través de nuestros canales de atención: 📧 Correo electrónico: [email protected] 📞 Teléfono: +1 786 408 6400 🌐 Chat en línea en www.cuballama.com 🕘 Horario de atención: 10:00 AM a 8:00 PM, hora de Cuba. Agradecemos que haya compartido su experiencia con nosotros y esperamos tener la oportunidad de atender su caso y recuperar su confianza. Atentamente, Equipo de Cuballama

N
Nurvia · 写过 1 条评价 · 已认证 · 体验于 2026-07-16 ·

送货服务还行…

送货服务还可以....非常好 !!!

Cuballama 回复2026-07-19

Thank you so much, Nurvia, for sharing your experience with us! 🌟💙 We're delighted to know you were happy with our delivery service. Providing fast, reliable, and efficient service is always our goal, and it's wonderful to hear we met your expectations. 😊📦 We truly appreciate your trust and look forward to serving you again soon. Thank you for choosing Cuballama! ✨🤝 Sincerely, Team Cuballama.