Hi Mark,
Thank you for sharing your review and for bringing this to our attention. We are sorry to hear that the ink color did not match your proof design, but we are glad we were able to connect with you recently and reach a satisfactory resolution together.
-Christie, Quality Assurance Manager
定制墨水永远不会让人失望!我的 T 恤很完美!他们能够使用我的徽标和我需要他们遵循的精确潘通颜色。定制墨水仍将是我公司 T 恤的首选资源。放下手!
Custom Ink 回复2026-07-07
Hi LeiLani,
Thank you so much for taking the time to share your experience with us. We are so glad to hear that we were able to perfectly match your logo for your company shirts. We truly appreciate your business and look forward to working with you again.
-Christie, Quality Assurance Manager
Hi Emily,
Thank you for taking the time to share your review and experience with us. We are happy to know you are pleased with the sticky notes and will be sure to pass along your kind words to Anne for her excellent service.
-Christie, Quality Assurance Manager
Hi Denise,
Thank you for taking the time to write a review. We are happy to know that the luggage tags turned out perfect and arrived so quickly.
-Christie, Quality Assurance Manager
Hi Jeff,
Thank you for your continued business with us. We are happy to know that returning to our design lab to replicate your previous project was such an easy and seamless experience, and we look forward to working with you again next year!
-Christie, Quality Assurance Manager
Hi Julia,
Thank you so much for taking the time to share your wonderful experience and review. We are glad to hear you enjoyed working with our team and that you are happy with the designs and product quality.
-Christie, Quality Assurance Manager
Hi Ted,
Thank you for taking the time to write a review. We appreciate your business and are glad to hear that you experienced fast delivery.
-Christie, Quality Assurance Manager
Hi Kathleen,
Thank you for taking the time to share your experience. We are so glad our chat team could instantly adjust your count and that we delivered your design with great quality well ahead of your tight deadline.
-Christie, Quality Assurance Manager
Hi there,
Thank you for taking the time to write a review. We are glad to hear that the gift was well received and appreciate your feedback.
-Christie, Quality Assurance Manager
Hi Cindy,
Thank you for taking the time to share your review and for bringing this to our attention. We are sincerely sorry to hear that your t-shirts arrived discolored and with spots, and we would love to hear back from you regarding the email we sent so we can find a resolution.
-Christie, Quality Assurance Manager
Hi there,
We appreciate your thoughts and your business. Thanks for your wonderful feedback, we are glad to hear that you love the shirts.
-Christie, Quality Assurance Manager
Hi Margherita,
Thank you for taking the time to share your review and for your business. We are glad to hear that you appreciated our prompt responses and quick turnaround time.
-Christie, Quality Assurance Manager
Hi Brooks,
Thank you for taking the time to share your review and for your business. We are so glad to hear that we delivered a great shirt exactly as promised.
-Christie, Quality Assurance Manager
Hi there,
Thank you for your review and for sharing your feedback about your design and shirt quality. We are sorry to hear that the final product did not meet your expectations, and we would love to hear back from you regarding the email we sent so we can find a resolution.
-Christie, Quality Assurance Manager
Hi Sheila,
Thank you for taking the time to share your experience with us. We are glad to hear that you found our design lab easy to use and that the AI option helped.
-Christie, Quality Assurance Manager
Hi Julie,
Thank you for your wonderful feedback and for taking the time to share your review. We are so glad to hear that you had a good experience and that your shirts are amazing!
-Christie, Quality Assurance Manager
Hi Leslie,
Thank you for sharing your experience with using our SMS option to adjust your adorable design! We are glad to hear the support was helpful and that your final product came out looking great.
-Christie, Quality Assurance Manager
我对印刷质量感到误导。我知道小批量有不同的要求,但自定义墨水应该更预先使用 DTF 打印。这些图形看起来就像熨在衬衫上的贴纸。我非常怀疑它们的耐用性。即使它们确实站得住脚,它们看起来也很便宜。此外,一种设计使图标像素化且模糊。我知道上传质量取决于我,但我想知道是否有人负责质量控制。 如果我知道的话,我就会去其他地方并跳过我认为可以确保高质量 DTG 打印的高价。令人遗憾的是,这样一家信誉良好的大公司却成为了另一家看起来廉价的粘贴式 T 恤制造商。
Custom Ink 回复2026-07-06
Hi Andrew,
Thank you for taking the time to share your detailed feedback regarding the quality and your experience. We are sorry to hear that you were disappointed with the results, and since we have been unable to reach you through our recent emails, we would love for you to reconnect with us whenever you are ready so we can make this right.
-Christie, Quality Assurance Manager
Hi Robert,
Thank you for taking the time to share your experience. We are so grateful for your recommendation and are delighted to hear that you were pleased with both the design lab and your final product.
-Christie, Quality Assurance Manager
Hi Amanda,
Thank you for sharing your experience and for choosing us to create your productions over the years. We appreciate your wonderful feedback regarding our turnaround times and the variety of color options we offer.
-Christie, Quality Assurance Manager