We're truly sorry for your experience and the disappointment you've been through. We understand how difficult this situation must have been, and we sincerely apologize for the frustration it has caused. Thank you for sharing your feedback with us.
This is the best company if you are looking for someone who can not be reached (all emails come back stating that their mailbox is full), telephone calls: you will be waiting for hours, I never managed to get through. Please do not use them so they will go out of business and other companies that provide customer support can take their place
Hi, we're truly sorry for your experience. We apologize for the unexpected shipment and for the issues you faced when attempting to contact our Care Team. We completely understand your frustration and appreciate you bringing this to our attention.
We're sorry to hear about your experience and understand your frustration. We appreciate your feedback and apologize that we didn't meet your expectations.
We're sorry to hear it wasn't what you were hoping for. We appreciate you taking the time to share your feedback, and we'll keep it in mind as we continue improving our meals.
We’re sorry to hear the food didn’t quite meet your expectations. We always aim to deliver great quality and truly appreciate you sharing your feedback.
We apologize that the food didn’t meet your expectations. Our team works hard to create dishes that our customers love, and we’ll take your feedback into account as we continue to improve.
We truly appreciate you being part of the Daily Harvest community for years. So glad the convenience and flavors are a hit in your home! Thank you for choosing us and for continuing to give us a try — it means so much to our team.
E
ERIC PELLETIER · 写过 2 条评价 · 体验于 2026-02-11 ·
★★★★★
非常满意
好产品。在预定日期接收订单时偶尔会出现问题,但总的来说非常满意。
Daily Harvest 回复2026-02-12
We’re so grateful for your support and kind words! It’s always wonderful to hear from valued customers like you.
We apologize that the food didn’t meet your expectations. Our team works hard to create dishes that our customers love, and we’ll take your feedback into account as we continue to improve.
B
Bruce, Joe · 写过 2 条评价 · 体验于 2026-01-13 ·
★★★★★
写过好几次了,但从来没有……
写了好几次,但几个星期都没有回复。产品很温暖;没有干冰,味道也很差劲。寻找不同的产品!
Daily Harvest 回复2026-01-16
We’re so sorry that your experience didn’t reflect the level of service we aim for. We take feedback seriously and are always working to improve. Due to a higher-than-usual volume of emails, our response times may be longer than normal, and we truly appreciate your patience.
We’re truly sorry that your experience fell short of the level of service we strive to provide. We take feedback seriously and are continuously working to improve.
We sincerely apologize that your experience did not meet expectations. Providing attentive, high-quality customer service is a top priority for us, and we appreciate you bringing this to our attention so we can continue to improve.