Hi Laura,
Thank you for the great review! It's wonderful to know that you've been feeding Darwin's for a while and that your dogs are loving it. We're glad the combination of healthy nutrition and home delivery has been a positive experience for you. Thanks for choosing us!
Hi Rebecca,
Thank you for the wonderful review! It's great to hear that your cats enjoy their meals so much. We appreciate that you've tried other raw food options and are grateful that Darwin's remains your preferred choice. Give your happy cats some extra love from us!
N
Nicole美国 · 写过 3 条评价 · 已认证 · 体验于 2026-07-06 ·
★★★★★
很棒的送货服务和我的猫喜欢的生火鸡。
达尔文有精彩的
客户服务和运输很快,产品很棒。快乐的猫! 🐈🐈⬛️
Darwin's Natural Pet Products 回复2026-07-21
Hi Nicole,
Thank you for the wonderful review! It means so much to hear that you've had a great experience with our customer service, speedy delivery, and products. Nothing makes us happier than knowing we have happy cats enjoying their meals. Thanks for being part of the Darwin's family!
Hi Kate,
Thank you for sharing your experience! It's great to hear that your dogs enjoy our products and that you've been pleased with the packaging and timely delivery. We truly appreciate your trust and look forward to serving you again.
Hi Pat,
Thank you for taking the time to share your experience. We're pleased to hear that our order reminders and communication have been helpful, and that you've been satisfied with the quality of our products. We appreciate your feedback and value your continued trust in us.
Hi,
Thank you so much for sharing Dolly's story! We are honored to have been part of her journey for the past 11 years. It's wonderful to hear that she's thriving, staying fit, and looking younger than her years. Labs like Dolly are exactly why we're so passionate about providing high-quality nutrition.
We also appreciate you bringing your packaging concern to our attention. While our meals are designed to arrive frozen and remain safe when properly stored and handled, we understand why an occasional seal issue would be concerning. Feedback like yours helps us continue to improve, and we'd love the opportunity to learn more about your experience. Please reach out to our Customer Experience team with any details or photos of the affected packaging so we can investigate further. Thank you again for your trust and support over the years.
Hi,
Thank you so much for sharing your experience! We're thrilled to hear that your cat is enjoying all the recipes, especially after becoming tired of her previous food. It means a lot to know that the chicken, poultry blend, turkey, and rabbit varieties have been such a hit.
We're also glad you're enjoying the packaging design. Keeping meals fresh and making thawing simple are both important to us, so it's wonderful to hear those features are making a difference. And we're happy our shipping service to Montana exceeded your expectations!
Thank you for your recommendation and for choosing Darwin's for your cat. We truly appreciate your support and look forward to continuing to help her thrive with every meal.
L
Lisa Kelly美国 · 写过 17 条评价 · 已认证 · 体验于 2026-07-09 ·
★★★★★
很棒的产品,我们的狗喜欢它
很棒的产品,我们的狗喜欢它
我们的老狗又表现得像小狗了
简直充满生机和活力
Darwin's Natural Pet Products 回复2026-07-17
Hi Lisa,
Thank you for sharing your experience! We're delighted to hear that your dogs love the product and that you've noticed such a positive difference in their energy levels. Seeing older dogs regain that playful, puppy-like spirit is exactly why we're passionate about providing high-quality nutrition. Thank you for trusting us to be part of their health and happiness!
J
Jen Morgan美国 · 写过 1 条评价 · 已认证 · 体验于 2026-07-09 ·
★★★★★
我的猫喜欢这些食物
我的猫喜欢这些食物,我喜欢它们吃着最健康的饮食。
Darwin's Natural Pet Products 回复2026-07-17
Hi Jen,
Thank you for your kind feedback! We're thrilled to hear that your cats love the food and that you feel confident you're providing them with exceptional nutrition. Giving pet parents peace of mind while helping pets thrive is exactly what we strive for. We appreciate your support and are grateful to be part of your cats' health and wellness journey.
Hi Roy,
We sincerely apologize for the issue with your first order arriving thawed. We're glad our customer care team was able to assist you and that your replacement order arrived properly frozen. It's great to hear the improved packaging made a difference and that the product met your expectations. We appreciate your patience and understanding, and we're committed to ensuring every order arrives in the best possible condition. Thank you for choosing us!
U
URSULA A美国 · 写过 3 条评价 · 已认证 · 体验于 2026-07-09 ·
★★★★★
良好的沟通总是友好的并且…
良好的沟通总是友好的,我的狗和猫喜欢他们的食物
Darwin's Natural Pet Products 回复2026-07-17
Hi,
Thank you for your kind words! We're so glad to hear that you've had a great experience with our team and that both your dog and cat love their food. Providing friendly service and high-quality nutrition for pets is what we're all about. We truly appreciate your support and are grateful to be part of your pets' health and happiness!
Hi Veda,
Thank you so much! We're grateful for your support and thrilled to hear you're happy with Darwin's. Knowing that we're making a positive difference in the lives of pets and their families means the world to us. Thank you for being part of the Darwin's family!
Terrance,
Thank you for your feedback. We're very sorry to hear about your experience. We understand how frustrating it is to receive a delivery at an inconvenient time, especially when you're expecting perishable food and need to be home to receive it.
We also apologize that your package arrived damaged and that the food had started to thaw. That's not the experience we want for our customers or their pets. If this happens again, please take a photo of your box and email it to [email protected]. I will have a customer service representative contact you about your delivery schedule. Thank you.
Hi Cindy,
Thank you for being a loyal customer and for sharing your experience! We're so happy to hear that you've seen such positive results from feeding a raw diet over the years. It's wonderful that after returning to Darwin's, you noticed improvements like shinier coats, fewer hairballs, and less waste and odor in the litter box. Hearing these real-life observations from dedicated pet parents means so much to us. We're also thrilled that the beef recipe has been such a hit with four of your five cats, while the chicken remains a favorite for the fifth! Thank you for your continued trust and support. We're honored to be part of your cats' health and wellness journey.
Hi Natalee,
Thank you so much for your wonderful review! We're thrilled to hear that your picky shepherd loves Darwin's and enjoys all the recipes you've tried. It's especially rewarding to know we've earned the approval of a discerning pup!
We're also glad your orders are arriving quickly and staying frozen throughout delivery. Providing fresh, high-quality raw meals and a reliable customer experience is always our goal.
Thank you for recommending Darwin's to other pet parents considering a raw diet. We truly appreciate your trust and support, and we're honored to be part of your shepherd's health and happiness!