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Deluxe

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201 条评价

4.1201 条评价
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关于 Deluxe

数据更新
网站
www.deluxe.com
分类
商业服务
所在地
美国
状态
待认证
近 12 个月
201 条评价
差评回复率
98%(40/41 条)
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商家自述

Deluxe 是一家现代支付和数据公司,致力于推动业务发展,促进社区繁荣发展。作为最初的支付公司和支票簿的发明者,我们的历史可以追溯到 100 多年前,现已发展成为数字支付和数据解决方案领域的领导者,促进无缝连接,推动企业向前发展。凭借我们强大的规模,我们为数以百万计的小企业、数千家重要的金融机构和数百个世界领先的消费品牌提供支持,每年处理近 3 万亿美元的支付额。准备好成长了吗?了解 Deluxe 如何帮助您前进。 访问 www.deluxe.com 探索我们的产品:购买商业支票购买个人支票购买印刷营销购买服装/促销

以上内容由商家自行提供,未经平台核实。

Deluxe靠谱吗?

Deluxe(www.deluxe.com)在 OK.one 的综合评分为 4.1 分(满分 5 分),基于本站收录的 201 条用户评价,属于商业服务分类,口碑良好。73% 的评价为 4 星及以上,14% 为 1 星;商家回复了 98% 的差评;评价主要围绕产品、价格。数据最后更新于 2026-08-11。

评价综述

AI 生成

评论者对这家公司的体验非常好。客户对快速交货时间深感赞赏,并一致认为在线订购平台非常流畅、高效且简单,可以满足他们的所有业务需求。消费者经常提到,当交易过程中需要任何帮助时,客户支持代表非常乐于助人、有礼貌且理解。 尽管一些客户指出了问题,但许多评论者对产品的高价格和昂贵的额外运费并不满意。其他人特别提到收到不正确的支票详细信息、丢失帐号或在初始产品订单中遇到意外的格式错误。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

银行名称两次打印错误

两家公司的支票都打印了两次错误的银行名称

Deluxe 回复2026-08-10

We are truly sorry to hear that your checks were printed with the incorrect bank name on two separate occasions. We understand how frustrating and inconvenient this must be for you and your businesses. Please reach out to our customer support team at 1-800-865-1913 to see what can be done. Our team will be happy to assist you further and explore any possible options to address your concerns. We have a robust customer satisfaction guarantee (https://www.deluxe.com/shopdeluxe/common/customerservice.jsp#satisfaction) and we want to ensure you are satisfied with your experience with us. Thank you for your patience and understanding. We appreciate your feedback and will use it to improve our products and services.

邮票的质量非常好

邮票的质量非常好。填写表格非常简单,打印的尺寸正好适合支票背面。我唯一的抱怨是价格。对于这种尺寸的邮票来说,价格有点高了。

Deluxe 回复2026-08-10

We're glad to hear you found the stamp quality excellent and the form easy to use. We appreciate your feedback regarding the pricing, and we'll certainly take your comments into consideration as we review our product offerings.

初始订单不正确

最初的订单不正确,但我打电话,费力地浏览提示,可能最终进入了错误的部门 - 但同事非常乐于助人,并主动提出免费发送正确的替换订单!耶皮!!!

Deluxe 回复2026-08-10

We're so glad to hear that our team was able to resolve the issue with your initial order and provide such helpful assistance! We appreciate you taking the time to share your positive experience.

未遵循指示。

我要求撤销支票,在底部贴上标签“文件副本”。中间三分之一被标记为会计细节,但没有完成。

Deluxe 回复2026-08-10

We sincerely apologize that your specific instructions regarding the check layout and labeling were not followed. We understand your frustration when expectations are not met, and we regret that we fell short in this instance. Please reach out to our customer support team at 1-800-865-1913 to see what can be done. Our team will be happy to assist you further and explore any possible options to address your concerns. We have a robust customer satisfaction guarantee (https://www.deluxe.com/shopdeluxe/common/customerservice.jsp#satisfaction) and we want to ensure you are satisfied with your experience with us. Thank you for your patience and understanding. We appreciate your feedback and will use it to improve our products and services.

我对这里完全不满意……

我对订单中使用的纸张质量完全不满意。 这与我过去收到的完全不同。 显然,您决定使用幼儿纸来节省资金并增加利润。 我被这些垃圾困住了,再也不会向你订购了。

Deluxe 回复2026-08-10

Thank you for taking the time to share your feedback with us. We understand your concern regarding the quality of the check stock and sincerely apologize for any inconvenience this may have caused. We value your satisfaction and are committed to providing our customers with the best possible products. Your comments have been forwarded to our product development team for review and consideration in future production processes. We appreciate your continued support and loyalty as a valued customer. We understand your concern about the feeling of the thinner stock. We have recently changed our production method/technology, which may give the appearance of the paper being thinner. We continue to use the same paper thickness (24#). However, based on your feedback, I have communicated your concerns to our product development team for review to investigate further.

我们可能需要考虑提交民事诉讼……

我们可能需要考虑提起民事诉讼才能拿回我们的钱。

Deluxe 回复2026-08-07

We are very concerned to hear this. We want to understand what happened and find a way to resolve this for you. Please reach out to our customer support team at 1-800-865-1913 to see what can be done. Our team will be happy to assist you further and explore any possible options to address your concerns. We have a robust customer satisfaction guarantee (https://www.deluxe.com/shopdeluxe/common/customerservice.jsp#satisfaction) and we want to ensure you are satisfied with your experience with us. Thank you for your patience and understanding. We appreciate your feedback and will use it to improve our products and services.

您的网站不会让我在...之后退出

你们的网站不允许我在订购支票后注销!(???)

Deluxe 回复2026-08-07

We're truly sorry to hear you're having trouble logging out after placing your check order. We understand how frustrating technical issues can be, especially after completing a purchase. Please reach out to our customer support team at 1-800-865-1913 to see what can be done. Our team will be happy to assist you further and explore any possible options to address your concerns. We have a robust customer satisfaction guarantee (https://www.deluxe.com/shopdeluxe/common/customerservice.jsp#satisfaction) and we want to ensure you are satisfied with your experience with us. Thank you for your patience and understanding. We appreciate your feedback and will use it to improve our products and services.

没有收到我的全部订单

Deluxe 回复2026-08-07

We understand your disappointment and frustration regarding the incomplete delivery of your order. We sincerely apologize for any inconvenience this has caused you. We value your business and want to assure you that we take your concerns very seriously. Please reach out to our customer support team at 1-800-865-1913 to see what can be done. Our team will be happy to assist you further and explore any possible options to address your concerns. We have a robust customer satisfaction guarantee (https://www.deluxe.com/shopdeluxe/common/customerservice.jsp#satisfaction) and we want to ensure you are satisfied with your experience with us. Thank you for your patience and understanding. We appreciate your feedback and will use it to improve our products and services.

你在没有...的情况下就从我的信用卡上扣款了

您未经授权从我的信用卡上扣款...以欺诈方式返回,现在您在扣款和收款后又试图向我收取更多费用。必须与当地银行办理很多手续,而且非常耗时......应该获得未清余额的信用。

Deluxe 回复2026-08-10

We sincerely regret to hear about the unauthorized charge and the significant trouble this has caused with your bank. We understand how time-consuming and frustrating such an experience can be. We want to assure you that we take your concerns very seriously. Please reach out to our customer support team at 1-800-865-1913 to see what can be done. Our team will be happy to assist you further and explore any possible options to address your concerns. We have a robust customer satisfaction guarantee (https://www.deluxe.com/shopdeluxe/common/customerservice.jsp#satisfaction) and we want to ensure you are satisfied with your experience with us. Thank you for your patience and understanding. We appreciate your feedback and will use it to improve our products and services.