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Business Services

Deluxe

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201 reviews

4.1201 reviews
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About Deluxe

Data updated
Website
www.deluxe.com
Category
Business Services
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
98% (40/41)
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About this business

Deluxe, a modern Payments and Data Company, champions business so communities thrive. With roots tracing back more than 100 years as the original payments company and inventor of the checkbook, we've evolved into a leader in digital payments and data solutions, facilitating seamless connections to propel businesses forward. Leveraging our powerful scale, we support millions of small businesses, thousands of vital financial institutions, and hundreds of the world's leading consumer brands, processing nearly $3 trillion in payment volume annually. Ready to grow? Discover how Deluxe can help you move forward. Visit www.deluxe.comExplore Our Products:Shop Business ChecksShop Personal ChecksShop Print MarketingShop Apparel/Promo

Written by the business, not verified by us.

Is Deluxe legit?

Deluxe (www.deluxe.com) has a 4.1 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Business Services and its reputation is good. 73% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 98% of negative reviews; Reviews mostly discuss Product, Price. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers deeply appreciate the quick delivery times and consistently find the online ordering platform to be remarkably smooth, efficient, and straightforward for all their business needs. Consumers frequently mention that customer support representatives are extremely helpful, polite, and understanding when any assistance is required during the transaction. Though some customers noted issues, a number of reviewers were not happy with the high prices of products and the expensive additional shipping fees. Others specifically mentioned receiving incorrect check details, missing account numbers, or experiencing unexpected formatting errors on their initial product orders.

Auto-generated from all reviews of this business. For reference only.

What people say

YOU FAILED CUSTOMER SERVICE

You never began to process my order that I placed 2+ weeks ago. So I canceled it and took my business somewhere else that does take care of its customers.

Reply from Deluxe2026-08-10

We sincerely regret to hear that your order was not processed in a timely manner, leading to its cancellation. We understand your frustration and apologize for the inconvenience this caused. Please reach out to our customer support team at 1-800-865-1913 to see what can be done. Our team will be happy to assist you further and explore any possible options to address your concerns. We have a robust customer satisfaction guarantee (https://www.deluxe.com/shopdeluxe/common/customerservice.jsp#satisfaction) and we want to ensure you are satisfied with your experience with us. Thank you for your patience and understanding. We appreciate your feedback and will use it to improve our products and services.

Product quality is low

Reply from Deluxe2026-08-10

We appreciate you sharing your feedback regarding the product's quality. Please reach out to our customer support team at 1-800-865-1913 to see what can be done. Our team will be happy to assist you further and explore any possible options to address your concerns. We have a robust customer satisfaction guarantee (https://www.deluxe.com/shopdeluxe/common/customerservice.jsp#satisfaction) and we want to ensure you are satisfied with your experience with us. Thank you for your patience and understanding. We appreciate your feedback and will use it to improve our products and services.

Wrong logo printed

I uploaded my logo and that is not what was printed on the checks. Very expensive to have business checks with a rendition of my logo.

Reply from Deluxe2026-08-10

We sincerely apologize that your logo was not printed correctly on your business checks. We understand how frustrating it can be to receive a product that doesn't meet your expectations, especially when it's an important representation of your business. Please reach out to our customer support team at 1-800-865-1913 to see what can be done. Our team will be happy to assist you further and explore any possible options to address your concerns. We have a robust customer satisfaction guarantee (https://www.deluxe.com/shopdeluxe/common/customerservice.jsp#satisfaction) and we want to ensure you are satisfied with your experience with us. Thank you for your patience and understanding. We appreciate your feedback and will use it to improve our products and services.