Deluxe, a modern Payments and Data Company, champions business so communities thrive. With roots tracing back more than 100 years as the original payments company and inventor of the checkbook, we've evolved into a leader in digital payments and data solutions, facilitating seamless connections to propel businesses forward. Leveraging our powerful scale, we support millions of small businesses, thousands of vital financial institutions, and hundreds of the world's leading consumer brands, processing nearly $3 trillion in payment volume annually. Ready to grow? Discover how Deluxe can help you move forward. Visit www.deluxe.comExplore Our Products:Shop Business ChecksShop Personal ChecksShop Print MarketingShop Apparel/Promo
Written by the business, not verified by us.Deluxe (www.deluxe.com) has a 4.1 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Business Services and its reputation is good. 73% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 98% of negative reviews; Reviews mostly discuss Product, Price. Last updated 2026-08-11.
Reviewers had a great experience with this company. Customers deeply appreciate the quick delivery times and consistently find the online ordering platform to be remarkably smooth, efficient, and straightforward for all their business needs. Consumers frequently mention that customer support representatives are extremely helpful, polite, and understanding when any assistance is required during the transaction. Though some customers noted issues, a number of reviewers were not happy with the high prices of products and the expensive additional shipping fees. Others specifically mentioned receiving incorrect check details, missing account numbers, or experiencing unexpected formatting errors on their initial product orders.
Auto-generated from all reviews of this business. For reference only.Thank you for your positive review! We're happy to hear you found our order process to be so easy. We work hard to make it a smooth and quick process. We appreciate you taking the time to share your experience.
Prices are extremely expensive and shipping is armed robbery- other then that, I respect the quality of your product
We appreciate your honest feedback regarding our pricing and shipping costs. We're truly sorry to hear that these aspects of your experience were unsatisfactory. We're glad to know that you respect the quality of our product. Deluxe has a wide variety of products in varying price points to meet your check writing needs. Many of the checks we sell are specifically designed with multiple layers of defense to protect against fraud. We also do offer savings with various coupon options that can be utilized to offset some of the pricing. These savings can be found on our coupon page (https://www.deluxe.com/shopdeluxe/common/couponPage.jsp). If you have any further questions regarding pricing or the products you order from Deluxe, please call one of our Customer Care agents at 1-800-865-1913 for further assistance. We appreciate your feedback and will take it into consideration as we review our pricing strategy. Thank you for your understanding.
Quality product, however very pricey~
We appreciate your feedback on the quality of our product. We understand your concern regarding the pricing of our products. Deluxe has a wide variety of products in varying price points to meet your check writing needs. Many of the checks we sell are specifically designed with multiple layers of defense to protect against fraud. We also do offer savings with various coupon options that can be utilized to offset some of the pricing. These savings can be found on our coupon page (https://www.deluxe.com/shopdeluxe/common/couponPage.jsp). If you have any further questions regarding pricing or the products you order from Deluxe, please call one of our Customer Care agents at 1-800-865-1913 for further assistance. We appreciate your feedback and will take it into consideration as we review our pricing strategy. Thank you for your understanding.
Most of the pens are dead, wont write and the ball point tips of the pens are half inside the casing, was not worth the money
We appreciate you sharing your experience with us. We are concerned to hear about the issues you encountered with the pens not writing and the ballpoint tips. Please reach out to our customer support team at 1-800-865-1913 to see what can be done. Our team will be happy to assist you further and explore any possible options to address your concerns. We have a robust customer satisfaction guarantee (https://www.deluxe.com/shopdeluxe/common/customerservice.jsp#satisfaction) and we want to ensure you are satisfied with your experience with us. Thank you for your patience and understanding. We appreciate your feedback and will use it to improve our products and services.
Easy to order checks. Quick delivery.
We're delighted to hear that you found the check ordering process easy and that your delivery was quick. Thank you for your positive feedback!
I ordered checks. They arrived in a reasonable time. 5 stars
We're so glad to hear your checks arrived promptly! Thank you for your positive feedback.
Simple. You maintain previous purchase records.
We're happy to hear that our record-keeping is helpful for your previous purchases. We appreciate your feedback!
I received exactly what I ordered - very satisfied
We're so glad to hear that you received exactly what you ordered and are very satisfied. Thank you for sharing your positive feedback!
I spoke with Sherie. She was very helpful and knows her products very well. Great customer service
We are so pleased to hear that you had such a positive experience with our team member. It's wonderful to know that their product knowledge and customer service were so helpful!
The whole process was simple and easy. I reviewed my items once received and discovered an error called and got it replaced. Super Simple!
We're so glad to hear that the process was simple and easy for you! It's wonderful that we could quickly resolve the error and get your item replaced.
Problem with company name missing from initial check order. Customer service was great and problem was resolved in a quick professional manner.
We appreciate you taking the time to share your experience. We're glad to hear that our customer service team was able to resolve the issue with your check order quickly and professionally. Your satisfaction is important to us, and we're always here to help.
Love the easy reordering. Everything is fast & easy and the product is great!
We appreciate your positive feedback and 5-star rating! We're so glad that reordering is fast and easy for you, and that you love our product.
I love my checks! It was very easy to reorder online. Thanks.
We're so happy to hear that you love your checks! We also appreciate you letting us know that reordering online was very easy for you.
Some of the business checks near the back of the package were bent from shipping. The packaging wasn't sturdy enough to support the weight of the checks.
We appreciate you bringing the issue with the bent checks and packaging to our attention. We understand how frustrating it is to receive items in less than perfect condition. Please reach out to our customer support team at 1-800-865-1913 to see what can be done. Our team will be happy to assist you further and explore any possible options to address your concerns. We have a robust customer satisfaction guarantee (https://www.deluxe.com/shopdeluxe/common/customerservice.jsp#satisfaction) and we want to ensure you are satisfied with your experience with us. Thank you for your patience and understanding. We appreciate your feedback and will use it to improve our products and services.
service good
We appreciate you taking the time to share your positive experience; we are so glad you were happy with our services.
Ridiculously expensive. I felt like I was being bilked a little bit.
We understand your concern regarding the pricing of our products. Deluxe has a wide variety of products in varying price points to meet your check writing needs. Many of the checks we sell are specifically designed with multiple layers of defense to protect against fraud. We also do offer savings with various coupon options that can be utilized to offset some of the pricing. These savings can be found on our coupon page (https://www.deluxe.com/shopdeluxe/common/couponPage.jsp). If you have any further questions regarding pricing or the products you order from Deluxe, please call one of our Customer Care agents at 1-800-865-1913 for further assistance. We appreciate your feedback and will take it into consideration as we review our pricing strategy. Thank you for your understanding.
Checks and envelopes were received quickly. Customer service is very helpful.
We appreciate your 5-star rating and positive feedback! We're so glad your checks and envelopes arrived quickly and that our customer service was helpful.
I was doing a simple re-order, so it was very straightforward. The website can be quite clunky and I had to call to find out that I couldn't have my order invoiced. Otherwise. it was easy.
We appreciate you taking the time to share your feedback. We're glad to hear that your re-order was easy overall. We understand that navigating our website can sometimes be challenging, and we apologize for any inconvenience you experienced regarding the invoicing option. We are continuously working to improve our online experience for all our customers.
Ordered high security checks that were overpriced. Sent a logo for the checks, the logo included our name and address, the address transferred incorrectly. I spoke to Eva on 07/30/20236, we are getting new checks at no cost. I was sent a proof for the second order; the proof shows no correction to the address. It's has been several weeks for our company to not have checks.
We sincerely apologize for the issues you've experienced with your check order, from the incorrect address on your initial order to the uncorrected proof for the replacement. We understand your frustration, especially given the time your company has been without checks. Please reach out to our customer support team at 1-800-865-1913 to see what can be done. Our team will be happy to assist you further and explore any possible options to address your concerns. We have a robust customer satisfaction guarantee (https://www.deluxe.com/shopdeluxe/common/customerservice.jsp#satisfaction) and we want to ensure you are satisfied with your experience with us. Thank you for your patience and understanding. We appreciate your feedback and will use it to improve our products and services.
Placed an order June 30th, paid $24 for shipping - never received order or communication. I called spoke w 2 people who advised our order is backorder. I expressed my disappointment as this was never communicated with me. To date we still have not received our order
We appreciate you taking the time to share your feedback regarding your recent order and the communication issues you experienced. We sincerely regret the extended delay in receiving your items and the lack of proactive updates about the backordered status. We understand how frustrating it is to pay for shipping and then not receive your purchase as expected, especially without clear communication. Please reach out to our customer support team at 1-800-865-1913 to see what can be done. Our team will be happy to assist you further and explore any possible options to address your concerns. We have a robust customer satisfaction guarantee (https://www.deluxe.com/shopdeluxe/common/customerservice.jsp#satisfaction) and we want to ensure you are satisfied with your experience with us. Thank you for your patience and understanding. We appreciate your feedback and will use it to improve our products and services.
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