Deluxe, a modern Payments and Data Company, champions business so communities thrive. With roots tracing back more than 100 years as the original payments company and inventor of the checkbook, we've evolved into a leader in digital payments and data solutions, facilitating seamless connections to propel businesses forward. Leveraging our powerful scale, we support millions of small businesses, thousands of vital financial institutions, and hundreds of the world's leading consumer brands, processing nearly $3 trillion in payment volume annually. Ready to grow? Discover how Deluxe can help you move forward. Visit www.deluxe.comExplore Our Products:Shop Business ChecksShop Personal ChecksShop Print MarketingShop Apparel/Promo
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Is Deluxe legit?
Deluxe (www.deluxe.com) has a 4.1 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Business Services and its reputation is good. 73% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 98% of negative reviews; Reviews mostly discuss Product, Price. Last updated 2026-08-11.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers deeply appreciate the quick delivery times and consistently find the online ordering platform to be remarkably smooth, efficient, and straightforward for all their business needs. Consumers frequently mention that customer support representatives are extremely helpful, polite, and understanding when any assistance is required during the transaction.
Though some customers noted issues, a number of reviewers were not happy with the high prices of products and the expensive additional shipping fees. Others specifically mentioned receiving incorrect check details, missing account numbers, or experiencing unexpected formatting errors on their initial product orders.
Auto-generated from all reviews of this business. For reference only.
printed both companies checks with wrong bank name twice
Reply from Deluxe2026-08-10
We are truly sorry to hear that your checks were printed with the incorrect bank name on two separate occasions. We understand how frustrating and inconvenient this must be for you and your businesses. Please reach out to our customer support team at 1-800-865-1913 to see what can be done. Our team will be happy to assist you further and explore any possible options to address your concerns. We have a robust customer satisfaction guarantee (https://www.deluxe.com/shopdeluxe/common/customerservice.jsp#satisfaction) and we want to ensure you are satisfied with your experience with us.
Thank you for your patience and understanding. We appreciate your feedback and will use it to improve our products and services.
The quality of the stamp is excellent. Filling out the form was easy and the print is just the right size to fit on the back of a check. My only complaint is the price. It's a bit overpriced for a stamp of that size.
Reply from Deluxe2026-08-10
We're glad to hear you found the stamp quality excellent and the form easy to use. We appreciate your feedback regarding the pricing, and we'll certainly take your comments into consideration as we review our product offerings.
initial order was incorrect, but I called, waded through prompts, probably ended up in the wrong department-but fellow was super helpful and offered to send out the correct replacement order at no charge! yippee!!!
Reply from Deluxe2026-08-10
We're so glad to hear that our team was able to resolve the issue with your initial order and provide such helpful assistance! We appreciate you taking the time to share your positive experience.
The customer service attendant was so helpful. Exceptional service
Reply from Deluxe2026-08-10
We are so glad to hear that our customer service attendant provided you with such helpful and exceptional service. Thank you for your wonderful feedback and 5-star rating!
I asked for the checks be reversed, the bottom rhird to be labeled file copy. The middle third to be labeled accounting detail and none of it was done.
Reply from Deluxe2026-08-10
We sincerely apologize that your specific instructions regarding the check layout and labeling were not followed. We understand your frustration when expectations are not met, and we regret that we fell short in this instance. Please reach out to our customer support team at 1-800-865-1913 to see what can be done. Our team will be happy to assist you further and explore any possible options to address your concerns. We have a robust customer satisfaction guarantee (https://www.deluxe.com/shopdeluxe/common/customerservice.jsp#satisfaction) and we want to ensure you are satisfied with your experience with us.
Thank you for your patience and understanding. We appreciate your feedback and will use it to improve our products and services.
User-friendly shopping site. I like that they keep my record of when and what I ordered so I can re-order quickly.
Reply from Deluxe2026-08-10
We appreciate your positive feedback and five-star rating! We're glad you find our shopping site user-friendly and that your order history helps with quick re-orders.
I was totally unsatifisfied with the quality of the paper used on my order. It was nothing like I've received in the past. You obviously made a decision to use cheeper paper to save money and increase profit. I'm stuck with the junk and will never order from you agian.
Reply from Deluxe2026-08-10
Thank you for taking the time to share your feedback with us. We understand your concern regarding the quality of the check stock and sincerely apologize for any inconvenience this may have caused. We value your satisfaction and are committed to providing our customers with the best possible products. Your comments have been forwarded to our product development team for review and consideration in future production processes. We appreciate your continued support and loyalty as a valued customer.
We understand your concern about the feeling of the thinner stock. We have recently changed our production method/technology, which may give the appearance of the paper being thinner. We continue to use the same paper thickness (24#). However, based on your feedback, I have communicated your concerns to our product development team for review to investigate further.
We may need to look into filing a civil suit to get our money back.
Reply from Deluxe2026-08-07
We are very concerned to hear this. We want to understand what happened and find a way to resolve this for you. Please reach out to our customer support team at 1-800-865-1913 to see what can be done. Our team will be happy to assist you further and explore any possible options to address your concerns. We have a robust customer satisfaction guarantee (https://www.deluxe.com/shopdeluxe/common/customerservice.jsp#satisfaction) and we want to ensure you are satisfied with your experience with us.
Thank you for your patience and understanding. We appreciate your feedback and will use it to improve our products and services.
Your website won’t let me log out after ordering my checks!(???)
Reply from Deluxe2026-08-07
We're truly sorry to hear you're having trouble logging out after placing your check order. We understand how frustrating technical issues can be, especially after completing a purchase. Please reach out to our customer support team at 1-800-865-1913 to see what can be done. Our team will be happy to assist you further and explore any possible options to address your concerns. We have a robust customer satisfaction guarantee (https://www.deluxe.com/shopdeluxe/common/customerservice.jsp#satisfaction) and we want to ensure you are satisfied with your experience with us.
Thank you for your patience and understanding. We appreciate your feedback and will use it to improve our products and services.
We understand your disappointment and frustration regarding the incomplete delivery of your order. We sincerely apologize for any inconvenience this has caused you. We value your business and want to assure you that we take your concerns very seriously.
Please reach out to our customer support team at 1-800-865-1913 to see what can be done. Our team will be happy to assist you further and explore any possible options to address your concerns. We have a robust customer satisfaction guarantee (https://www.deluxe.com/shopdeluxe/common/customerservice.jsp#satisfaction) and we want to ensure you are satisfied with your experience with us.
Thank you for your patience and understanding. We appreciate your feedback and will use it to improve our products and services.
You charged my credit card without authorization... came back as fraudulent, and now you are trying to charge me more after you already charged and collected. Had to go through a lot with my local bank, and very time-consuming.... should receive a credit for the outstanding balance.
Reply from Deluxe2026-08-10
We sincerely regret to hear about the unauthorized charge and the significant trouble this has caused with your bank. We understand how time-consuming and frustrating such an experience can be. We want to assure you that we take your concerns very seriously. Please reach out to our customer support team at 1-800-865-1913 to see what can be done. Our team will be happy to assist you further and explore any possible options to address your concerns. We have a robust customer satisfaction guarantee (https://www.deluxe.com/shopdeluxe/common/customerservice.jsp#satisfaction) and we want to ensure you are satisfied with your experience with us.
Thank you for your patience and understanding. We appreciate your feedback and will use it to improve our products and services.
