Deluxe, a modern Payments and Data Company, champions business so communities thrive. With roots tracing back more than 100 years as the original payments company and inventor of the checkbook, we've evolved into a leader in digital payments and data solutions, facilitating seamless connections to propel businesses forward. Leveraging our powerful scale, we support millions of small businesses, thousands of vital financial institutions, and hundreds of the world's leading consumer brands, processing nearly $3 trillion in payment volume annually. Ready to grow? Discover how Deluxe can help you move forward. Visit www.deluxe.comExplore Our Products:Shop Business ChecksShop Personal ChecksShop Print MarketingShop Apparel/Promo
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Is Deluxe legit?
Deluxe (www.deluxe.com) has a 4.1 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Business Services and its reputation is good. 73% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 98% of negative reviews; Reviews mostly discuss Product, Price. Last updated 2026-08-11.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers deeply appreciate the quick delivery times and consistently find the online ordering platform to be remarkably smooth, efficient, and straightforward for all their business needs. Consumers frequently mention that customer support representatives are extremely helpful, polite, and understanding when any assistance is required during the transaction.
Though some customers noted issues, a number of reviewers were not happy with the high prices of products and the expensive additional shipping fees. Others specifically mentioned receiving incorrect check details, missing account numbers, or experiencing unexpected formatting errors on their initial product orders.
Auto-generated from all reviews of this business. For reference only.
It is very expensive to have it shipped right away, but even paying the extra high fee, the product is delay due to production. It makes no sense to me.
Reply from Deluxe2026-08-07
Thank you for taking the time to share your feedback. We understand your frustration regarding the shipping costs and sincerely apologize for any inconvenience caused.
We want to assure you that we work to ensure that we offer competitive rates. We also have our coupon page at https://www.deluxe.com/shopdeluxe/common/couponPage.jsp that could assist in off-setting what you're finding with our shipping.
We do value your business and will take your feedback into consideration as we make future decisions about our shipping policies. We hope you will continue to shop with us and give us the opportunity to serve you better in the future.
I'm ordering the checkbook journals, which are insanely expensive. When they get here, many of them are crushed I just fight the cardboard packaging and send them in. I think they're getting crushed before shipping.
Reply from Deluxe2026-08-07
We appreciate you bringing this to our attention. We understand your frustration with receiving damaged checkbook journals, especially given their value. Please reach out to our customer support team at 1-800-865-1913 to see what can be done. Our team will be happy to assist you further and explore any possible options to address your concerns. We have a robust customer satisfaction guarantee (https://www.deluxe.com/shopdeluxe/common/customerservice.jsp#satisfaction) and we want to ensure you are satisfied with your experience with us.
Thank you for your patience and understanding. We appreciate your feedback and will use it to improve our products and services.
They were helpful with delivery options when we ran into difficulties. Customer service is fantastic!
I only gave 4 stars because if it had been made clear in advance that a person had to be present for the delivery, we could have avoided the issue ahead of time.
Reply from Deluxe2026-08-06
We're so glad to hear our customer service team was helpful with your delivery! We appreciate you bringing the delivery presence requirement to our attention. We are always looking for ways to improve our communication and will certainly review our processes to make this clearer for future orders. Your feedback is invaluable as we strive to enhance the customer experience.
It's extremely difficult to remove the checks from the checkbook without tearing them. Every check I write is torn, missing pieces, due to the poor seam/detach line.
Reply from Deluxe2026-08-05
Thank you for bringing this to our attention. We sincerely apologize for the difficulty you're experiencing when detaching checks from your checkbook, and for the frustration caused by the checks tearing. We understand how important it is for your checks to be in perfect condition, and we regret that our product is not meeting your expectations in this regard. Please reach out to our customer support team at 1-800-865-1913 to see what can be done. Our team will be happy to assist you further and explore any possible options to address your concerns. We have a robust customer satisfaction guarantee (https://www.deluxe.com/shopdeluxe/common/customerservice.jsp#satisfaction) and we want to ensure you are satisfied with your experience with us.
Thank you for your patience and understanding. We appreciate your feedback and will use it to improve our products and services.
Even though they asked for a business name they made it easy to order as an individual.
Reply from Deluxe2026-08-05
We appreciate your 5-star rating and positive feedback! We're so glad that even with the business name prompt, you found it easy to place your order as an individual.
We appreciate your positive feedback! We're so glad you found our portal easy to use and that your order shipped quickly. Thank you for sharing your experience!
Always easy to reorder and decent shipping times.
Makes ordering for multiple businesses a breeze.
Reply from Deluxe2026-08-05
We appreciate your positive feedback and five-star rating! We're so glad to hear that reordering is easy and that you experience decent shipping times. We're also happy that ordering for multiple businesses is a breeze.
We're delighted to know that your ordering experience was easy and that your delivery arrived on time. Thank you for sharing your positive feedback with us.
the ordering process is clunky and its too expensive - we wont be back to purchase checks from Deluxe.
Reply from Deluxe2026-08-06
We're sorry to hear that your ordering experience was clunky and that you found our prices too high. We understand your frustration. We appreciate your feedback regarding both the ordering process and our pricing.
Deluxe has a wide variety of products in varying price points to meet your check writing needs. Many of the checks we sell are specifically designed with multiple layers of defense to protect against fraud. We also do offer savings with various coupon options that can be utilized to offset some of the pricing. These savings can be found on our coupon page (https://www.deluxe.com/shopdeluxe/common/couponPage.jsp).
If you have any further questions regarding pricing or the products you order from Deluxe, please call one of our Customer Care agents at 1-800-865-1913 for further assistance.
We appreciate your feedback and will take it into consideration as we review our pricing strategy. Thank you for your understanding.
Deluxe made it easy to find just the right stock for our current needs. Our software changed, which means new check stock. Deluxe was the smartest and easiest choice to get just what we needed.
And the shipping was lightning fast.
Reply from Deluxe2026-08-05
We're delighted to hear that we could make the transition to new check stock so easy and efficient for you! It's wonderful to know that our selection and fast shipping met your needs perfectly. Thank you for your kind words!
I’m wildly disappointed with what was delivered. I haven’t called yet because I’m still pretty upset. The checks that were delivered came on computer paper, and there are no lines or separations for any of the data entries. Truly unacceptable. I spent $350 for nothing
Reply from Deluxe2026-08-06
We are truly sorry to hear about your disappointment with the checks you received. We understand how frustrating it must be to receive a product that does not meet your expectations, especially after spending $350. Please reach out to our customer support team at 1-800-865-1913 to see what can be done. Our team will be happy to assist you further and explore any possible options to address your concerns. We have a robust customer satisfaction guarantee (https://www.deluxe.com/shopdeluxe/common/customerservice.jsp#satisfaction) and we want to ensure you are satisfied with your experience with us.
Thank you for your patience and understanding. We appreciate your feedback and will use it to improve our products and services.
We are truly sorry to hear that your stamps have not arrived. We understand how frustrating this must be. Please reach out to our customer support team at 1-800-865-1913 to see what can be done. Our team will be happy to assist you further and explore any possible options to address your concerns. We have a robust customer satisfaction guarantee (https://www.deluxe.com/shopdeluxe/common/customerservice.jsp#satisfaction) and we want to ensure you are satisfied with your experience with us.
Thank you for your patience and understanding. We appreciate your feedback and will use it to improve our products and services.
A
Adriana Dos SantosUnited States · 1 review · Verified · Experienced 2026-06-25 ·
★★★★★
The checks look professional
The checks look professional, and the website is very easy to use. I am very satisfied with both the efficiency of the service and the quality of the products.
Reply from Deluxe2026-08-05
We appreciate your 5-star rating! We're so pleased to hear that you found our checks professional and our website easy to navigate. We're also glad that you're satisfied with both our efficient service and the quality of our products.
R
Robert BogdanoffUnited States · 2 reviews · Verified · Experienced 2026-07-17 ·
★★★★★
High quality product
High quality product, delivered as expected.
Reply from Deluxe2026-08-03
We appreciate your positive feedback! We're so glad to hear that you received a high-quality product exactly as you expected.
S
S. OwenUnited States · 1 review · Verified · Experienced 2026-07-17 ·
★★★★★
Easy to order
Easy to order! Quick to get the order!
Reply from Deluxe2026-08-03
We appreciate your positive feedback! We're so glad to hear that ordering was easy for you and that your order arrived quickly. Thank you for sharing your experience with us.
Even though I purchased the same checks, they are a bit different to previous orders. The verbiage of the checks didn't say that they got a change. The paper also feels different.
Reply from Deluxe2026-08-04
Thank you for taking the time to share your feedback with us. We understand your concern regarding the quality of the check stock and sincerely apologize for any inconvenience this may have caused. We value your satisfaction and are committed to providing our customers with the best possible products. Your comments have been forwarded to our product development team for review and consideration in future production processes. We appreciate your continued support and loyalty as a valued customer.
We understand your concern about the feeling of the thinner stock. We have recently changed our production method/technology, which may give the appearance of the paper being thinner. We continue to use the same paper thickness (24#). However, based on your feedback, I have communicated your concerns to our product development team for review to investigate further.
Checks are good as is, but they were received in reverse order, which I did not request. Now I either have to re arrange 200 checks, or flip them around backwards in their storage.
Reply from Deluxe2026-08-04
We appreciate you bringing this to our attention. We understand your frustration with receiving the checks in reverse order, requiring extra effort to organize them. Please reach out to our customer support team at 1-800-865-1913 to see what can be done. Our team will be happy to assist you further and explore any possible options to address your concerns. We have a robust customer satisfaction guarantee (https://www.deluxe.com/shopdeluxe/common/customerservice.jsp#satisfaction) and we want to ensure you are satisfied with your experience with us.
Thank you for your patience and understanding. We appreciate your feedback and will use it to improve our products and services.
