Easy to use online website and it had…
Easy to use online website and it had our history
Reply from Deluxe2026-08-04
We are so glad to hear that you found our online website easy to use and helpful with your history! Thank you for your kind words.
About Deluxe
Data updated- Website
- www.deluxe.com
- Category
- Business Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 201 reviews
- Replies to negative
- 98% (40/41)
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About this business
Deluxe, a modern Payments and Data Company, champions business so communities thrive. With roots tracing back more than 100 years as the original payments company and inventor of the checkbook, we've evolved into a leader in digital payments and data solutions, facilitating seamless connections to propel businesses forward. Leveraging our powerful scale, we support millions of small businesses, thousands of vital financial institutions, and hundreds of the world's leading consumer brands, processing nearly $3 trillion in payment volume annually. Ready to grow? Discover how Deluxe can help you move forward. Visit www.deluxe.comExplore Our Products:Shop Business ChecksShop Personal ChecksShop Print MarketingShop Apparel/Promo
Written by the business, not verified by us.Is Deluxe legit?
Deluxe (www.deluxe.com) has a 4.1 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Business Services and its reputation is good. 73% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 98% of negative reviews; Reviews mostly discuss Product, Price. Last updated 2026-08-11.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers deeply appreciate the quick delivery times and consistently find the online ordering platform to be remarkably smooth, efficient, and straightforward for all their business needs. Consumers frequently mention that customer support representatives are extremely helpful, polite, and understanding when any assistance is required during the transaction. Though some customers noted issues, a number of reviewers were not happy with the high prices of products and the expensive additional shipping fees. Others specifically mentioned receiving incorrect check details, missing account numbers, or experiencing unexpected formatting errors on their initial product orders.
Auto-generated from all reviews of this business. For reference only.What people say
Terrible quality control
The phone number from one company was printed on another company's check... ...then the replacement order only had 50 checks instead of 150, and they were sent with the company's name on 2 lines instead of one. the other company's endorsement stamp was sent blank with no company info on it. Your quality control is terrible.
Reply from Deluxe2026-08-03
We are truly sorry to hear about the multiple issues you've experienced with your recent order, including the incorrect phone number, the quantity discrepancy, the formatting of the company name, and the blank endorsement stamp. We understand how frustrating these errors must be, and we sincerely apologize for the inconvenience and the impact on your business operations. Please reach out to our customer support team at 1-800-865-1913 to see what can be done. Our team will be happy to assist you further and explore any possible options to address your concerns. We have a robust customer satisfaction guarantee (https://www.deluxe.com/shopdeluxe/common/customerservice.jsp#satisfaction) and we want to ensure you are satisfied with your experience with us. Thank you for your patience and understanding. We appreciate your feedback and will use it to improve our products and services.
Printing error
I filled in the name of the company on your form and it appears on the proof you created but it was not printed on the checks. Checks are useless without a name on them. The order took 10 days to arrive.
Reply from Deluxe2026-08-04
We sincerely apologize for the issues you experienced with your check order. It's certainly frustrating to receive checks without the company name printed, especially after it appeared on the proof. We also regret the delay in receiving your order. Please reach out to our customer support team at 1-800-865-1913 to see what can be done. Our team will be happy to assist you further and explore any possible options to address your concerns. We have a robust customer satisfaction guarantee (https://www.deluxe.com/shopdeluxe/common/customerservice.jsp#satisfaction) and we want to ensure you are satisfied with your experience with us. Thank you for your patience and understanding. We appreciate your feedback and will use it to improve our products and services.
Quality product fast service
Great quality product and fast service. Good updates on status.
Reply from Deluxe2026-08-04
We appreciate your 5-star rating and positive feedback! We're so glad you found our product quality great, our service fast, and our status updates helpful.
Did not receive my ordert
Reply from Deluxe2026-08-04
We are very sorry to hear that you have not received your order. We understand how frustrating this must be, and we sincerely apologize for any inconvenience. Please reach out to our customer support team at 1-800-865-1913 to see what can be done. Our team will be happy to assist you further and explore any possible options to address your concerns. We have a robust customer satisfaction guarantee (https://www.deluxe.com/shopdeluxe/common/customerservice.jsp#satisfaction) and we want to ensure you are satisfied with your experience with us. Thank you for your patience and understanding. We appreciate your feedback and will use it to improve our products and services.
Checks came quickly and
Reply from Deluxe2026-08-04
We are so pleased to hear that your checks arrived quickly. We appreciate your positive feedback!
Website was easy to use
Website was easy to use. Appreciate the reorder reminder form sent as it listed the product and code we were using, made it easy to order the same.
Reply from Deluxe2026-08-04
We're so glad to hear that you found our website easy to use. We truly appreciate your positive feedback about the reorder reminder form and how helpful it was for you to order the same product.
Cheap paper- poor quality
Extremely overpriced for quality of paper. The paper feels like construction paper from elementary school. I’ll never order from deluxe again. I always purchased checks from deluxe, although they were more expensive, because you could count on quality professional look and feel. This is just bloody awful. I’ll never purchase from them again.
Reply from Deluxe2026-08-04
Thank you for taking the time to share your feedback with us. We understand your concern regarding the quality of the check stock and sincerely apologize for any inconvenience this may have caused. We value your satisfaction and are committed to providing our customers with the best possible products. Your comments have been forwarded to our product development team for review and consideration in future production processes. We appreciate your continued support and loyalty as a valued customer. We understand your concern about the feeling of the thinner stock. We have recently changed our production method/technology, which may give the appearance of the paper being thinner. We continue to use the same paper thickness (24#). However, based on your feedback, I have communicated your concerns to our product development team for review to investigate further.
Easy and quick
Reply from Deluxe2026-08-04
Thank you for your positive review! We're happy to hear you found our order process to be so easy. We work hard to make it a smooth and quick process. We appreciate you taking the time to share your experience.
Got them quickly...thanks!
Reply from Deluxe2026-08-04
We're so glad to hear that you received your order quickly! We appreciate you taking the time to share your positive experience.
My delivery was never received
My delivery was never received. I have contacted Fedex and they are investigating.
Reply from Deluxe2026-08-04
We are very sorry to hear your delivery was not received. We understand this is frustrating and appreciate you letting us know. Please reach out to our customer support team at 1-800-865-1913 to see what can be done. Our team will be happy to assist you further and explore any possible options to address your concerns. We have a robust customer satisfaction guarantee (https://www.deluxe.com/shopdeluxe/common/customerservice.jsp#satisfaction) and we want to ensure you are satisfied with your experience with us. Thank you for your patience and understanding. We appreciate your feedback and will use it to improve our products and services.
Our check order
Our check order, binder and Stamp was delivered in a timely manner Kudos to your team!.
Reply from Deluxe2026-08-04
We appreciate your positive feedback and 5-star rating! We're so glad your check order, binder, and stamp were delivered in a timely manner.
Poor shipping communication
I am unhappy that I was not aware that the deposit stamp would not be included in the original package which contained checks and deposit slips. I literally had to research where the stamp was and find the tracking number for it. I was in a panic that it had not been included with the other items. Tracking information needs to be clearer!
Reply from Deluxe2026-08-04
We regret that you were not aware the deposit stamp would ship separately and that you experienced distress and difficulty tracking your order. We appreciate you bringing this to our attention. Please reach out to our customer support team at 1-800-865-1913 to see what can be done. Our team will be happy to assist you further and explore any possible options to address your concerns. We have a robust customer satisfaction guarantee (https://www.deluxe.com/shopdeluxe/common/customerservice.jsp#satisfaction) and we want to ensure you are satisfied with your experience with us. Thank you for your patience and understanding. We appreciate your feedback and will use it to improve our products and services.
It was received on time and with no…
It was received on time and with no errors.
Reply from Deluxe2026-08-04
We appreciate your positive feedback! We're so glad to hear that your order was received on time and without any errors. Thank you for sharing your experience with us.
great customer service
Customer service was great.
Reply from Deluxe2026-08-04
We're truly happy to hear that our customer service was great. We appreciate your kind words.
Fast and quality service
Reply from Deluxe2026-08-04
Thank you for your five-star review! We're delighted to hear that you experienced fast and quality service. We appreciate you taking the time to share your positive feedback.
Customer service was helpful and I got…
Customer service was helpful and I got the product I needed on time.
Reply from Deluxe2026-08-04
We appreciate your positive feedback! We're so glad to hear that our customer service was helpful and that you received your product on time.
The Associate was very helpful in…
The Associate was very helpful in correcting my order. It then arrived beautifully.
Reply from Deluxe2026-08-04
We appreciate your 5-star rating and positive feedback! We're so glad our associate was helpful in correcting your order and that it arrived beautifully.
Check order
The checks were mailed promptly and were mistake free.
Reply from Deluxe2026-08-04
We're so pleased to hear that your checks were mailed out quickly and that everything was accurate. Thank you for your wonderful feedback!
Everything is just easy and the prices…
Everything is just easy and the prices are good! T.Y.
Reply from Deluxe2026-08-04
We're so happy to hear that you found everything easy and our prices to be good. Thank you for your kind words!