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Deluxe

ClaimedCollecting reviews

201 reviews

4.1201 reviews
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About Deluxe

Data updated
Website
www.deluxe.com
Category
Business Services
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
98% (40/41)
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About this business

Deluxe, a modern Payments and Data Company, champions business so communities thrive. With roots tracing back more than 100 years as the original payments company and inventor of the checkbook, we've evolved into a leader in digital payments and data solutions, facilitating seamless connections to propel businesses forward. Leveraging our powerful scale, we support millions of small businesses, thousands of vital financial institutions, and hundreds of the world's leading consumer brands, processing nearly $3 trillion in payment volume annually. Ready to grow? Discover how Deluxe can help you move forward. Visit www.deluxe.comExplore Our Products:Shop Business ChecksShop Personal ChecksShop Print MarketingShop Apparel/Promo

Written by the business, not verified by us.

Is Deluxe legit?

Deluxe (www.deluxe.com) has a 4.1 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Business Services and its reputation is good. 73% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 98% of negative reviews; Reviews mostly discuss Product, Price. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers deeply appreciate the quick delivery times and consistently find the online ordering platform to be remarkably smooth, efficient, and straightforward for all their business needs. Consumers frequently mention that customer support representatives are extremely helpful, polite, and understanding when any assistance is required during the transaction. Though some customers noted issues, a number of reviewers were not happy with the high prices of products and the expensive additional shipping fees. Others specifically mentioned receiving incorrect check details, missing account numbers, or experiencing unexpected formatting errors on their initial product orders.

Auto-generated from all reviews of this business. For reference only.

What people say

I
IHNUnited States · 1 review · Verified · Experienced 2026-07-16 ·

Great customer friendly website easy…

Great customer friendly website easy process to order and customize your products

Reply from Deluxe2026-08-03

We appreciate your positive feedback and 5-star rating! We're so glad you found our website customer-friendly and the ordering and customization process easy.

Unfortunately

Unfortunately, the color of my reordered checks was changed by Deluxe without my knowledge or consent.

Reply from Deluxe2026-07-31

We are truly sorry to hear that the color of your reordered checks was changed without your knowledge or consent. We understand how frustrating it can be when an order doesn't arrive as expected, especially when it involves an unapproved alteration. Please reach out to our customer support team at 1-800-865-1913 to see what can be done. Our team will be happy to assist you further and explore any possible options to address your concerns. We have a robust customer satisfaction guarantee (https://www.deluxe.com/shopdeluxe/common/customerservice.jsp#satisfaction) and we want to ensure you are satisfied with your experience with us. Thank you for your patience and understanding. We appreciate your feedback and will use it to improve our products and services.

They company had a difficult time…

They company had a difficult time getting the print correct on the pen barrel. But the customer service was amazing at trying to rectify the problems. Waiting to see if the third time is the charm. Poor performance on art and execution. Excellent customer service.

Reply from Deluxe2026-07-31

We appreciate you sharing your experience. We sincerely apologize for the difficulties encountered with the print quality. We're glad to hear that our customer service team was able to assist you, and we hope the next attempt meets your expectations.

The price for 2 deposit books being…

The price for 2 deposit books being over 100.00 is rediculous to me.

Reply from Deluxe2026-07-31

We appreciate your feedback regarding the pricing of our deposit books. Deluxe has a wide variety of products in varying price points to meet your check writing needs. Many of the checks we sell are specifically designed with multiple layers of defense to protect against fraud. We also do offer savings with various coupon options that can be utilized to offset some of the pricing. These savings can be found on our coupon page (https://www.deluxe.com/shopdeluxe/common/couponPage.jsp). If you have any further questions regarding pricing or the products you order from Deluxe, please call one of our Customer Care agents at 1-800-865-1913 for further assistance. We appreciate your feedback and will take it into consideration as we review our pricing strategy. Thank you for your understanding.

M
Monica HarnessUnited States · 1 review · Verified · Experienced 2026-06-24 ·

Easy to order and assisted when needed.

Reply from Deluxe2026-08-03

We appreciate your positive feedback! We're so glad that ordering was easy and that you received assistance when you needed it. Thank you for sharing your experience with us.

j
joe alvzUnited States · 1 review · Verified · Experienced 2026-06-24 ·

Fast Turnaround.

Fast turn around and quality is decent.

Reply from Deluxe2026-08-03

We appreciate your feedback regarding our fast turnaround and the quality of our service. We are always working to improve.

K
K.S.United States · 1 review · Verified · Experienced 2026-06-24 ·

Quick delivery after ordering

Reply from Deluxe2026-08-03

We are so pleased to hear that your order arrived quickly. Thank you for taking the time to share your positive experience with us.

S
Sam CharlesUnited States · 5 reviews · Verified · Experienced 2026-07-15 ·

The Cost was way too much!

Reply from Deluxe2026-07-31

We understand your concern regarding the pricing of our products. Deluxe has a wide variety of products in varying price points to meet your check writing needs. Many of the checks we sell are specifically designed with multiple layers of defense to protect against fraud. We also do offer savings with various coupon options that can be utilized to offset some of the pricing. These savings can be found on our coupon page (https://www.deluxe.com/shopdeluxe/common/couponPage.jsp). If you have any further questions regarding pricing or the products you order from Deluxe, please call one of our Customer Care agents at 1-800-865-1913 for further assistance. We appreciate your feedback and will take it into consideration as we review our pricing strategy. Thank you for your understanding.

T
Teri DoyleUnited States · 1 review · Verified · Experienced 2026-07-15 ·

I didn't get to see a proof of the item…

I didn't get to see a proof of the item I was purchasing, and it didn't at all turn out how I wanted.

Reply from Deluxe2026-07-31

We're truly sorry the item didn't meet your expectations, especially since you didn't see a proof. Please reach out to our customer support team at 1-800-865-1913 to see what can be done. Our team will be happy to assist you further and explore any possible options to address your concerns. We have a robust customer satisfaction guarantee (https://www.deluxe.com/shopdeluxe/common/customerservice.jsp#satisfaction) and we want to ensure you are satisfied with your experience with us. Thank you for your patience and understanding. We appreciate your feedback and will use it to improve our products and services.

E
Edward JoyUnited States · 4 reviews · Verified · Experienced 2026-07-15 ·

You guys did fine

You guys did fine. I ordered the wrong type of check unfortunately

Reply from Deluxe2026-08-03

We appreciate your feedback. We understand that ordering the correct item can sometimes be tricky. We offer a free service found in the lower right corner of our website (https://www.deluxe.com/shopdeluxe/home) called "CheckFinder™" that asks you a short series of questions to narrow your search and help you find the check that best suits your business needs. Please reach out to our customer support team at 1-800-865-1913 to see what can be done. Our team will be happy to assist you further and explore any possible options to address your concerns. We have a robust customer satisfaction guarantee (https://www.deluxe.com/shopdeluxe/common/customerservice.jsp#satisfaction) and we want to ensure you are satisfied with your experience with us. Thank you for your patience and understanding. We appreciate your feedback and will use it to improve our products and services.

J
John SmithCanada · 1 review · Verified · Experienced 2026-07-14 ·

Expensive for cheap little checks

Expensive for cheap little checks. Over priced shipping, never again.

Reply from Deluxe2026-08-03

We understand your concern regarding the pricing of our products. Deluxe has a wide variety of products in varying price points to meet your check writing needs. Many of the checks we sell are specifically designed with multiple layers of defense to protect against fraud. We also do offer savings with various coupon options that can be utilized to offset some of the pricing. These savings can be found on our coupon page (https://www.deluxe.com/shopdeluxe/common/couponPage.jsp). If you have any further questions regarding pricing or the products you order from Deluxe, please call one of our Customer Care agents at 1-800-865-1913 for further assistance. We appreciate your feedback and will take it into consideration as we review our pricing strategy. Thank you for your understanding.

R
Rebecca DowneyUnited States · 1 review · Verified · Experienced 2026-07-15 ·

because I still have not received them…

because I still have not received them almost 2 weeks later...and you are already asking for a review.

Reply from Deluxe2026-08-03

We sincerely apologize that your order has not yet arrived. We understand your frustration and appreciate you bringing this to our attention. Please reach out to our customer support team at 1-800-865-1913 to see what can be done. Our team will be happy to assist you further and explore any possible options to address your concerns. We have a robust customer satisfaction guarantee (https://www.deluxe.com/shopdeluxe/common/customerservice.jsp#satisfaction) and we want to ensure you are satisfied with your experience with us. Thank you for your patience and understanding. We appreciate your feedback and will use it to improve our products and services.

L
Leonor QuezadaUnited States · 1 review · Verified · Experienced 2026-06-24 ·

Ordering was easy and quick to receive.

Reply from Deluxe2026-08-03

We appreciate your positive feedback and 5-star rating! We're so glad that your ordering experience was easy and that you received your order quickly. Thank you for sharing!

S
SAUL SELLINGERUnited States · 2 reviews · Verified · Experienced 2026-06-24 ·

Quick delivery

Reply from Deluxe2026-08-03

We appreciate you taking the time to share your positive experience; we are so glad you were happy with our services.

T
Terri WaymanUnited States · 2 reviews · Verified · Experienced 2026-06-24 ·

Easy

Easy to order online.

Reply from Deluxe2026-08-03

We're so glad to hear that you found our online ordering process to be easy. We truly appreciate your positive feedback!

D
Donatus AnamegeUnited States · 1 review · Verified · Experienced 2026-07-15 ·

More expensive than other options

More expensive than other options. I paid for rush delivery and, it still took forever to get to me.

Reply from Deluxe2026-07-31

We are truly sorry to hear about your disappointment with both the pricing and the delivery time of your order. We understand your frustration when expectations for expedited shipping are not met. Please reach out to our customer support team at 1-800-865-1913 to see what can be done. Our team will be happy to assist you further and explore any possible options to address your concerns. We have a robust customer satisfaction guarantee (https://www.deluxe.com/shopdeluxe/common/customerservice.jsp#satisfaction) and we want to ensure you are satisfied with your experience with us. Thank you for your patience and understanding. We appreciate your feedback and will use it to improve our products and services.