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Business Services

Deluxe

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201 reviews

4.1201 reviews
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About Deluxe

Data updated
Website
www.deluxe.com
Category
Business Services
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
98% (40/41)
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About this business

Deluxe, a modern Payments and Data Company, champions business so communities thrive. With roots tracing back more than 100 years as the original payments company and inventor of the checkbook, we've evolved into a leader in digital payments and data solutions, facilitating seamless connections to propel businesses forward. Leveraging our powerful scale, we support millions of small businesses, thousands of vital financial institutions, and hundreds of the world's leading consumer brands, processing nearly $3 trillion in payment volume annually. Ready to grow? Discover how Deluxe can help you move forward. Visit www.deluxe.comExplore Our Products:Shop Business ChecksShop Personal ChecksShop Print MarketingShop Apparel/Promo

Written by the business, not verified by us.

Is Deluxe legit?

Deluxe (www.deluxe.com) has a 4.1 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Business Services and its reputation is good. 73% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 98% of negative reviews; Reviews mostly discuss Product, Price. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers deeply appreciate the quick delivery times and consistently find the online ordering platform to be remarkably smooth, efficient, and straightforward for all their business needs. Consumers frequently mention that customer support representatives are extremely helpful, polite, and understanding when any assistance is required during the transaction. Though some customers noted issues, a number of reviewers were not happy with the high prices of products and the expensive additional shipping fees. Others specifically mentioned receiving incorrect check details, missing account numbers, or experiencing unexpected formatting errors on their initial product orders.

Auto-generated from all reviews of this business. For reference only.

What people say

R
Roxie FossumUnited States · 3 reviews · Verified · Experienced 2026-06-23 ·

Easy to use website

Easy to use website. Quick shipping on standard shipping.

Reply from Deluxe2026-08-03

We're so glad to hear that you found our website easy to use and that your standard shipping was quick! We truly appreciate your positive feedback.

K
Kevin AndrewUnited States · 1 review · Verified · Experienced 2026-07-14 ·

the service was great as always!...easy…

the service was great as always!...easy process online as a repeat customer....and quick shipping!..thanks very much.

Reply from Deluxe2026-08-03

We appreciate your positive feedback and five-star rating! We're delighted to hear that you found our online process easy as a repeat customer and that you experienced quick shipping. Thank you very much!

R
RSJ ENTERPRISES INCUnited States · 3 reviews · Verified · Experienced 2026-06-24 ·

a few suggestions

The company provided exactly what we are looking for in a timely matter, however the pricing, and discounts were an issue. if we have coupons for the products, and coupons for free shipping we should be able to use both in our order, that was very unfortunate

Reply from Deluxe2026-07-31

We appreciate you taking the time to share your feedback regarding your recent experience. We understand your frustration with the coupon usage and the limitations you encountered when trying to apply both product and shipping discounts. Please reach out to our customer support team at 1-800-865-1913 to see what can be done. Our team will be happy to assist you further and explore any possible options to address your concerns. We have a robust customer satisfaction guarantee (https://www.deluxe.com/shopdeluxe/common/customerservice.jsp#satisfaction) and we want to ensure you are satisfied with your experience with us. Thank you for your patience and understanding. We appreciate your feedback and will use it to improve our products and services.

R
Robert WalkerUnited States · 8 reviews · Verified · Experienced 2026-07-15 ·

Great company to provide supplies for…

Great company to provide supplies for your business. Easy to order, fast delivery, reasonable prices

Reply from Deluxe2026-08-03

We appreciate your positive feedback and five-star rating! We're so glad you found it easy to order, with fast delivery and reasonable prices for your business supplies.

C
Carole JudyUnited States · 1 review · Verified · Experienced 2026-07-14 ·

Change not made as requested

I had requested a slight change to the top portion of the remittance on our check order and when I received the checks that change had NOT been made. However, the service in which I received from your customer service rep Tracey was outstanding I was a little disappointed when the change did not get captured with our new order. This was for check order #2059012541

Reply from Deluxe2026-07-31

We appreciate you taking the time to share your feedback regarding your recent check order. We sincerely apologize that the requested change to the remittance portion was not accurately captured. Please reach out to our customer support team at 1-800-865-1913 to see what can be done. Our team will be happy to assist you further and explore any possible options to address your concerns. We have a robust customer satisfaction guarantee (https://www.deluxe.com/shopdeluxe/common/customerservice.jsp#satisfaction) and we want to ensure you are satisfied with your experience with us. Thank you for your patience and understanding. We appreciate your feedback and will use it to improve our products and services.

I never received my order

Reply from Deluxe2026-07-31

We sincerely apologize that you did not receive your order. We understand how frustrating this can be. Please reach out to our customer support team at 1-800-865-1913 to see what can be done. Our team will be happy to assist you further and explore any possible options to address your concerns. We have a robust customer satisfaction guarantee (https://www.deluxe.com/shopdeluxe/common/customerservice.jsp#satisfaction) and we want to ensure you are satisfied with your experience with us. Thank you for your patience and understanding. We appreciate your feedback and will use it to improve our products and services.

C
CSUnited States · 1 review · Verified · Experienced 2026-06-22 ·

Deluxe was quick at helping me with an…

Deluxe was quick at helping me with an order that needed replacing.

Reply from Deluxe2026-08-03

We appreciate your positive feedback and 5-star rating! We're so glad we could quickly assist you with your replacement order.

V
Vanessa ShackelfordUnited States · 1 review · Verified · Experienced 2026-07-14 ·

Quartermaster

We only order every 3 to 5 years wish our log in and password still worked to be able to hit reorder. I know that is a long time but would make easier for new paymasters or quartermaster who keep track of checks.

Reply from Deluxe2026-08-03

We appreciate your feedback and understand how convenient it would be to retain login information for reordering, especially with infrequent purchases. We are always looking for ways to improve our customer experience.

C
Cheryl B.United States · 1 review · Verified · Experienced 2026-07-08 ·

A Trusted Company That Delivers as Promised

We have used Deluxe for our organization's checks in the past and have always had good experiences, but this was my first time placing an order online. Because we had a tight deadline, I was a little anxious about whether the checks would arrive on time. Fortunately, the process went smoothly, and the checks arrived by the 9th business day, exactly within the promised timeframe and in excellent condition. I also appreciated learning that orders are processed and shipped in the United States. Deluxe delivered exactly as promised, and I would gladly order from them again.

Reply from Deluxe2026-08-03

We are so pleased to hear about your positive experience with our online ordering process, especially given your tight deadline. It's wonderful to know that your checks arrived promptly and in excellent condition, exactly as promised. We truly appreciate your kind words and are glad that our commitment to processing and shipping orders within the United States resonates with you. We look forward to serving your organization again.

Deluxe makes it too difficult for…

Deluxe makes it too difficult for businesses to order checks- having to send a document showing name of business via fax is outdated and not easy if you no longer rely on a fax machine to communicate. Dealing with Oscar was a pleasure, and the only good thing about Deluxe.

Reply from Deluxe2026-07-29

Thank you for sharing your feedback. We understand your frustration with the process of verifying business information, especially when it involves outdated methods like fax. We apologize for any inconvenience this may have caused. We are always looking for ways to improve our customer experience, and your comments are valuable in helping us achieve that. We're glad to hear that your interaction with our team was a positive one.

Our bank books missing information

Our bank books were missing a account number, my fault for not calling the order in instead of doing it online. Explained what happened. She is sending a replacement order at no charge. Thank You!

Reply from Deluxe2026-08-03

We're so glad we could assist you with your bank books! It's wonderful to hear that we were able to resolve the issue and send a replacement order at no charge. Thank you for your kind words and positive feedback.