Deluxe, a modern Payments and Data Company, champions business so communities thrive. With roots tracing back more than 100 years as the original payments company and inventor of the checkbook, we've evolved into a leader in digital payments and data solutions, facilitating seamless connections to propel businesses forward. Leveraging our powerful scale, we support millions of small businesses, thousands of vital financial institutions, and hundreds of the world's leading consumer brands, processing nearly $3 trillion in payment volume annually. Ready to grow? Discover how Deluxe can help you move forward. Visit www.deluxe.comExplore Our Products:Shop Business ChecksShop Personal ChecksShop Print MarketingShop Apparel/Promo
Written by the business, not verified by us.Deluxe (www.deluxe.com) has a 4.1 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Business Services and its reputation is good. 73% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 98% of negative reviews; Reviews mostly discuss Product, Price. Last updated 2026-08-11.
Reviewers had a great experience with this company. Customers deeply appreciate the quick delivery times and consistently find the online ordering platform to be remarkably smooth, efficient, and straightforward for all their business needs. Consumers frequently mention that customer support representatives are extremely helpful, polite, and understanding when any assistance is required during the transaction. Though some customers noted issues, a number of reviewers were not happy with the high prices of products and the expensive additional shipping fees. Others specifically mentioned receiving incorrect check details, missing account numbers, or experiencing unexpected formatting errors on their initial product orders.
Auto-generated from all reviews of this business. For reference only.Checks arrive quickly and they aren't damage.
We appreciate your positive feedback and 5-star rating! We're so glad to hear that your checks arrived quickly and were not damaged. Thank you for sharing your experience.
I placed an online order, when my checks arrived the account number was incorrect. So I called and spoke with the most polite woman. She apologized and made the reorder hassle free.
We're so glad to hear that our team was able to assist you efficiently with the reorder. We appreciate you sharing your positive experience with us!
Information was kept and made re-ordering quick and easy. Received product sooner than promised.
We appreciate your positive feedback and five-star rating! We're glad that your information made reordering quick and easy, and that you received your product sooner than promised.
There was no information that I saw posted as to how many checks were included in a "package". I ordered two packages and was shocked when they arrived that there were only two check books in each package. I seem to remember that you'd get many more checks in the past. This made those checks much more expensive. Because you didn't say how many would arrive, it felt like you were purposely hiding how much you were charging for each check, which was a lot more. It felt very deceptive.
We sincerely apologize for the confusion and frustration regarding the number of checks included in your order. We understand your surprise and concern about the perceived cost per check, and we regret that the information wasn't clearer. Please reach out to our customer support team at 1-800-865-1913 to see what can be done. Our team will be happy to assist you further and explore any possible options to address your concerns. We have a robust customer satisfaction guarantee (https://www.deluxe.com/shopdeluxe/common/customerservice.jsp#satisfaction) and we want to ensure you are satisfied with your experience with us. Thank you for your patience and understanding. We appreciate your feedback and will use it to improve our products and services.
We appreciate you taking the time to share your positive experience; we are so glad you were happy with our prompt service.
We're so glad to hear that you found the ordering process to be very easy! Thank you for taking the time to share your positive feedback.
Ordering was easy and delivery was quick! Thankyou.
We're so glad to hear that your ordering experience was easy and that your delivery was quick! We truly appreciate your positive feedback.
We appreciate your positive feedback! We're glad that placing your order was a very easy experience. Thank you for sharing.
We appreciate you taking the time to share your positive experience; we are so glad you were happy with the discount.
Easy to use the site and fast printing/shipping
We are so glad to hear that you found our site easy to use and that your printing and shipping were fast. Thank you for your wonderful feedback!
My recent experience with Deluxe for business checks was a failure from beginning to end. They failed to deliver a promised proof (twice) and failed to resolve printing issues (twice). Then, after multiple phone calls to their support line and their assurances that all would be fixed, the checks arrived with incorrect account numbers. I finally switched to a different company that got it right the first time.
We sincerely apologize for the extremely frustrating experience you had with your business check order. We deeply regret the repeated issues with proofs, printing, and especially the incorrect account numbers on the final product. Please reach out to our customer support team at 1-800-865-1913 to see what can be done. Our team will be happy to assist you further and explore any possible options to address your concerns. We have a robust customer satisfaction guarantee (https://www.deluxe.com/shopdeluxe/common/customerservice.jsp#satisfaction) and we want to ensure you are satisfied with your experience with us. Thank you for your patience and understanding. We appreciate your feedback and will use it to improve our products and services.
Re-ordering is easy & tracking the shipment is nice.
We appreciate your positive feedback and 5-star rating! We're so glad that re-ordering was easy and that you found tracking your shipment to be nice.
reliable and prompt
We appreciate you taking the time to share your positive experience; we are so glad you were happy with our services.
We are truly sorry to hear that your experience led to this decision. Please reach out to our customer support team at 1-800-865-1913 to see what can be done. Our team will be happy to assist you further and explore any possible options to address your concerns. We have a robust customer satisfaction guarantee (https://www.deluxe.com/shopdeluxe/common/customerservice.jsp#satisfaction) and we want to ensure you are satisfied with your experience with us. Thank you for your patience and understanding. We appreciate your feedback and will use it to improve our products and services.
I paid extra for expedited shipping to have my order arrive in three days, but seven days have passed and I still haven't received it.
We understand your disappointment and frustration regarding the delay on your order. We sincerely apologize for any inconvenience this has caused you. We value your long-standing relationship with our company and want to assure you that we take your concerns very seriously. One thing to note, the expedited delivery option does not include the time it takes to manufacture your product. This can take up to 10 days in certain cases, when custom logos are included. Please reach out to our customer support team at 1-800-865-1913 to see what can be done. Our team will be happy to assist you further and explore any possible options to address your concerns. We do have a robust customer satisfaction guarantee (https://www.deluxe.com/shopdeluxe/common/customerservice.jsp#satisfaction) and we want to ensure you are satisfied with your experience with us. Thank you for your patience and understanding. We appreciate your feedback and will use it to improve our products and services.
I had inadvertently entered the mail box address, not aware that my order would be shipped UPS to a physical address. After seeing the UPS shipment was returned, I realize my mistake. I called Deluxe support help, and they got the shipping address changed and I received my order fairly quickly. My only suggestion would have been to provide me some e-mail acknowledgement that the shipment was on its way. But bottom line, I am pleased with the quick correction and delivery.
We are truly grateful for your positive feedback and for taking the time to share your experience with us. We understand that a shipping address mix-up can be frustrating, and we are pleased our support team was able to quickly resolve the issue and ensure your order reached you promptly. Your suggestion regarding email acknowledgments for shipment updates is valuable, and we will certainly consider it as we continuously work to improve our customer communication processes. Thank you for your understanding and for recognizing our efforts to provide a quick correction and delivery.
Easy to order, order filled quickly with no errors.
We appreciate your 5-star rating! We're so glad that placing your order was easy and that it was filled quickly and accurately.
We're glad to hear that you found our ordering process to be efficient. We appreciate your feedback.
Always a smooth transaction. I order and the shipment show up correctly and on time. Thanks!
We're so pleased to hear that your transactions are always smooth and that your shipments consistently arrive correctly and on time! Thank you for your positive feedback.
Great ordering platform! Easy to use. Create your own style of checks. Lots of options!!
We're so happy to hear you found our ordering platform easy to use and enjoyed the variety of options for creating your own style of checks!
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