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Deluxe

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201 条评价

4.1201 条评价
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关于 Deluxe

数据更新
网站
www.deluxe.com
分类
商业服务
所在地
美国
状态
待认证
近 12 个月
201 条评价
差评回复率
98%(40/41 条)
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商家自述

Deluxe 是一家现代支付和数据公司,致力于推动业务发展,促进社区繁荣发展。作为最初的支付公司和支票簿的发明者,我们的历史可以追溯到 100 多年前,现已发展成为数字支付和数据解决方案领域的领导者,促进无缝连接,推动企业向前发展。凭借我们强大的规模,我们为数以百万计的小企业、数千家重要的金融机构和数百个世界领先的消费品牌提供支持,每年处理近 3 万亿美元的支付额。准备好成长了吗?了解 Deluxe 如何帮助您前进。 访问 www.deluxe.com 探索我们的产品:购买商业支票购买个人支票购买印刷营销购买服装/促销

以上内容由商家自行提供,未经平台核实。

Deluxe靠谱吗?

Deluxe(www.deluxe.com)在 OK.one 的综合评分为 4.1 分(满分 5 分),基于本站收录的 201 条用户评价,属于商业服务分类,口碑良好。73% 的评价为 4 星及以上,14% 为 1 星;商家回复了 98% 的差评;评价主要围绕产品、价格。数据最后更新于 2026-08-11。

评价综述

AI 生成

评论者对这家公司的体验非常好。客户对快速交货时间深感赞赏,并一致认为在线订购平台非常流畅、高效且简单,可以满足他们的所有业务需求。消费者经常提到,当交易过程中需要任何帮助时,客户支持代表非常乐于助人、有礼貌且理解。 尽管一些客户指出了问题,但许多评论者对产品的高价格和昂贵的额外运费并不满意。其他人特别提到收到不正确的支票详细信息、丢失帐号或在初始产品订单中遇到意外的格式错误。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

运送它是非常昂贵的...

立即发货的成本非常高,但即使支付额外的高额费用,产品也会因生产而延迟。 这对我来说毫无意义。

Deluxe 回复2026-08-07

Thank you for taking the time to share your feedback. We understand your frustration regarding the shipping costs and sincerely apologize for any inconvenience caused. We want to assure you that we work to ensure that we offer competitive rates. We also have our coupon page at https://www.deluxe.com/shopdeluxe/common/couponPage.jsp that could assist in off-setting what you're finding with our shipping. We do value your business and will take your feedback into consideration as we make future decisions about our shipping policies. We hope you will continue to shop with us and give us the opportunity to serve you better in the future.

支票簿日记

我正在订购支票簿日记,它们非常昂贵。当他们到达这里时,他们中的许多人都被压碎了,我只是与纸板包装进行斗争并将它们送进来。我认为他们在运输之前就被压碎了。

Deluxe 回复2026-08-07

We appreciate you bringing this to our attention. We understand your frustration with receiving damaged checkbook journals, especially given their value. Please reach out to our customer support team at 1-800-865-1913 to see what can be done. Our team will be happy to assist you further and explore any possible options to address your concerns. We have a robust customer satisfaction guarantee (https://www.deluxe.com/shopdeluxe/common/customerservice.jsp#satisfaction) and we want to ensure you are satisfied with your experience with us. Thank you for your patience and understanding. We appreciate your feedback and will use it to improve our products and services.

他们对送货选项很有帮助……

当我们遇到困难时,他们为我们提供了送货选择方面的帮助。客户服务非常棒! 我只给了 4 颗星,因为如果提前明确必须有人在场送货,我们就可以提前避免这个问题。

Deluxe 回复2026-08-06

We're so glad to hear our customer service team was helpful with your delivery! We appreciate you bringing the delivery presence requirement to our attention. We are always looking for ways to improve our communication and will certainly review our processes to make this clearer for future orders. Your feedback is invaluable as we strive to enhance the customer experience.

去除它是极其困难的……

在不撕破支票簿的情况下将支票从支票簿中取出是极其困难的。由于接缝/分离线不良,我写的每张支票都被撕破、丢失。

Deluxe 回复2026-08-05

Thank you for bringing this to our attention. We sincerely apologize for the difficulty you're experiencing when detaching checks from your checkbook, and for the frustration caused by the checks tearing. We understand how important it is for your checks to be in perfect condition, and we regret that our product is not meeting your expectations in this regard. Please reach out to our customer support team at 1-800-865-1913 to see what can be done. Our team will be happy to assist you further and explore any possible options to address your concerns. We have a robust customer satisfaction guarantee (https://www.deluxe.com/shopdeluxe/common/customerservice.jsp#satisfaction) and we want to ensure you are satisfied with your experience with us. Thank you for your patience and understanding. We appreciate your feedback and will use it to improve our products and services.

我唯一订购支票的地方

重新订购总是很容易,运输时间也不错。 使多个企业的订购变得轻而易举。

Deluxe 回复2026-08-05

We appreciate your positive feedback and five-star rating! We're so glad to hear that reordering is easy and that you experience decent shipping times. We're also happy that ordering for multiple businesses is a breeze.

订购过程很笨拙,而且……

订购过程很笨拙而且太贵 - 我们不会再从 Deluxe 购买支票。

Deluxe 回复2026-08-06

We're sorry to hear that your ordering experience was clunky and that you found our prices too high. We understand your frustration. We appreciate your feedback regarding both the ordering process and our pricing. Deluxe has a wide variety of products in varying price points to meet your check writing needs. Many of the checks we sell are specifically designed with multiple layers of defense to protect against fraud. We also do offer savings with various coupon options that can be utilized to offset some of the pricing. These savings can be found on our coupon page (https://www.deluxe.com/shopdeluxe/common/couponPage.jsp). If you have any further questions regarding pricing or the products you order from Deluxe, please call one of our Customer Care agents at 1-800-865-1913 for further assistance. We appreciate your feedback and will take it into consideration as we review our pricing strategy. Thank you for your understanding.

豪华房让您可以轻松找到…

Deluxe 使我们可以轻松找到适合我们当前需求的库存。 我们的软件发生了变化,这意味着新的库存检查。 Deluxe 是最明智、最简单的选择,可以满足我们的需求。 而且运输速度快如闪电。

Deluxe 回复2026-08-05

We're delighted to hear that we could make the transition to new check stock so easy and efficient for you! It's wonderful to know that our selection and fast shipping met your needs perfectly. Thank you for your kind words!

我对当时的情况感到非常失望……

我对交付的内容感到非常失望。我还没有打电话,因为我还是很沮丧。交付的支票是用电脑纸打印的,任何数据条目都没有线条或分隔。实在令人难以接受。我白花了 350 美元

Deluxe 回复2026-08-06

We are truly sorry to hear about your disappointment with the checks you received. We understand how frustrating it must be to receive a product that does not meet your expectations, especially after spending $350. Please reach out to our customer support team at 1-800-865-1913 to see what can be done. Our team will be happy to assist you further and explore any possible options to address your concerns. We have a robust customer satisfaction guarantee (https://www.deluxe.com/shopdeluxe/common/customerservice.jsp#satisfaction) and we want to ensure you are satisfied with your experience with us. Thank you for your patience and understanding. We appreciate your feedback and will use it to improve our products and services.

L
LC美国 · 写过 5 条评价 · 已认证 · 体验于 2026-07-18 ·

我从未收到过邮票。

Deluxe 回复2026-08-04

得知您的邮票尚未到达,我们深表遗憾。我们理解这一定令人沮丧。请致电 1-800-865-1913 联系我们的客户支持团队,了解可以采取哪些措施。我们的团队将很乐意为您提供进一步帮助,并探索任何可能的选择来解决您的问题。我们拥有强大的客户满意度保证 (https://www.deluxe.com/shopdeluxe/common/customerservice.jsp#satisfaction),我们希望确保您对我们的体验感到满意。 感谢您的耐心和理解。我们感谢您的反馈,并将利用它来改进我们的产品和服务。

A
Adriana Dos Santos美国 · 写过 1 条评价 · 已认证 · 体验于 2026-06-25 ·

支票看起来很专业

支票看起来很专业,而且该网站非常易于使用。我对服务效率和产品质量都非常满意。

Deluxe 回复2026-08-05

我们感谢您的 5 星级评价!我们很高兴听到您发现我们的支票很专业并且我们的网站易于浏览。我们也很高兴您对我们高效的服务和产品质量感到满意。

R
Robert Bogdanoff美国 · 写过 2 条评价 · 已认证 · 体验于 2026-07-17 ·

高品质产品

高品质的产品,按预期交付。

Deluxe 回复2026-08-03

我们感谢您的积极反馈!我们很高兴听到您收到了完全符合您预期的高质量产品。

S
S. Owen美国 · 写过 1 条评价 · 已认证 · 体验于 2026-07-17 ·

易于订购

轻松订购!快来领取订单吧!

Deluxe 回复2026-08-03

我们感谢您的积极反馈!我们很高兴得知您的订购对您来说很容易并且您的订单很快就到达了。感谢您与我们分享您的经验。

A
Anjolic Rios美国 · 写过 1 条评价 · 已认证 · 体验于 2026-07-16 ·

不一样的重新订购

尽管我购买了相同的支票,但它们与以前的订单有点不同。支票上的措辞并没有说他们得到了改变。 纸的感觉也不同。

Deluxe 回复2026-08-04

感谢您花时间与我们分享您的反馈。我们理解您对支票库存质量的担忧,对于由此造成的任何不便,我们深表歉意。我们重视您的满意,并致力于为我们的客户提供最好的产品。您的意见已转发给我们的产品开发团队,以便在未来的生产过程中进行审查和考虑。我们感谢您作为尊贵客户的持续支持和忠诚。 我们理解您对较薄库存的感觉的担忧。我们最近改变了生产方法/技术,这可能会使纸张看起来更薄。我们继续使用相同的纸张厚度(24#)。但是,根据您的反馈,我已将您的疑虑传达给我们的产品开发团队,以供审核以进一步调查。

B
Bethany美国 · 写过 1 条评价 · 已认证 · 体验于 2026-07-15 ·

支票完好无损

支票按原样完好,但收到的顺序相反,这是我没有要求的。现在,我要么必须重新排列 200 张支票,要么将它们在存储中向后翻转。

Deluxe 回复2026-08-04

感谢您提请我们注意此事。我们理解您对以相反顺序收到支票感到沮丧,因为需要付出额外的努力来整理它们。请致电 1-800-865-1913 联系我们的客户支持团队,了解可以采取哪些措施。我们的团队将很乐意为您提供进一步帮助,并探索任何可能的选择来解决您的问题。我们拥有强大的客户满意度保证 (https://www.deluxe.com/shopdeluxe/common/customerservice.jsp#satisfaction),我们希望确保您对我们的体验感到满意。 感谢您的耐心和理解。我们感谢您的反馈,并将利用它来改进我们的产品和服务。