Dermstore（www.dermstore.com）在 OK.one 的综合评分为 4.1 分（满分 5 分），基于本站收录的 202 条用户评价，属于活动与娱乐分类，口碑良好。76% 的评价为 4 星及以上，14% 为 1 星；商家回复了 86% 的差评。数据最后更新于 2026-08-10。
90% 的价格、折扣和运输都优于其他在线零售商！
Hello, Thank you for leaving your review! It's always a pleasure to receive feedback like this from our loyal customers. Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments. If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help. Take care, and have a wonderful day! Best regards, Natalia
由于对 Dermstore 的客户服务不满意，我已经取消了 Dermalogica 逆龄眼部复合物的订阅。这些代表似乎在远程工作，导致明显的背景噪音并使沟通变得困难。还存在严重的语言障碍，使对话变得更加复杂。在整个互动过程中，整体缺乏专业精神和客户服务培训明显不足。尽管该公司声称对通话进行录音是为了保证质量，但这些录音似乎并未得到有效审查以提高服务标准。
Hi Nancy, Thank you for taking the time to leave a review. We are sorry to hear your experience hasn't been positive and do want to look further into this. Can you please respond to the request sent to you via your TrustPilot account? Kind Regards, Stephen
购物非常方便，产品描述也很丰富。
Hello, Thank you for leaving your review! It's always a pleasure to receive feedback like this from our loyal customers. Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments. If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help. Take care, and have a wonderful day! Best regards, Natalia
找东西有点困难，我订购的所有包裹大约需要 1 个月才能到达。
Hello, Thank you for leaving your review! It's always a pleasure to receive feedback like this from our customers. Your feedback helps us maintain and improve our services, and our team is always happy to hear your kind comments. If you have any questions or need assistance, please don't hesitate to contact us through your account. We'll be happy to help. Take care, and have a wonderful day! Best regards, Natalia
非常好的、值得信赖的网站，我已经订购过很多次了，它从来没有让人失望过！
Hello, Thank you for leaving your review! It's always a pleasure to receive feedback like this from our loyal customers. Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments. If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help. Take care, and have a wonderful day! Best regards, Natalia
Dermstore 让购物体验变得非常轻松。运输时间很好，而且没有运费，这很好。再次向 Dermstore 致敬！
Hello, Thank you for leaving your review! It's always a pleasure to receive feedback like this from our loyal customers. Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments. If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help. Take care, and have a wonderful day! Best regards, Natalia
很容易找到我要找的东西。对我使用的产品提供折扣。很高兴收到订单赠品。
Hello, Thank you for leaving your review! It's always a pleasure to receive feedback like this from our loyal customers. Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments. If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help. Take care, and have a wonderful day! Best regards, Natalia
易于导航。 很棒的产品选择。 喜欢折扣
Hello, Thank you for leaving your review! It's always a pleasure to receive feedback like this from our loyal customers. Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments. If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help. Take care, and have a wonderful day! Best regards, Natalia
订购过程非常简单，而且价格也很难争论！
Hello, Thank you for leaving your review! It's always a pleasure to receive feedback like this from our loyal customers. Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments. If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help. Take care, and have a wonderful day! Best regards, Natalia
易于浏览网站和结账，而且物有所值。
Hello, Thank you for leaving your review! It's always a pleasure to receive feedback like this from our loyal customers. Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments. If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help. Take care, and have a wonderful day! Best regards, Natalia
易于搜索和订购我想要的东西。已安排快速交货
Hello, Thank you for leaving your review! It's always a pleasure to receive feedback like this from our loyal customers. Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments. If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help. Take care, and have a wonderful day! Best regards, Natalia
不要从 Dermstore.com 购买！客户支持很糟糕。我订购了几件商品，但收到的其中一件商品是错误的。因此，他们给我发送了一件价值 46 美元的商品，而不是我订购并支付 140.55 美元的商品。 我向他们发送了装有错误物品的盒子的图片。他们批准了我退货的错误物品，所以我不得不去美国邮政局并将错误的物品寄回给他们。然后，我必须向他们发送美国邮政局的送货通知和收据。但这还不够。他们声称还没有收到并要求我等待 14 天。为了什么？他们的错误？ 我浪费了我的金钱、时间和理智！我仍然没有我需要并已付款的物品。他们甚至懒得去弥补自己的错误！可怕的公司！！！不要从 DERMSTORE 购买！
Hi Esra, Thank you for leaving your review. I am sorry to hear that you have had an issue with the return of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message. I look forward to getting this resolved. Kind Regards, Ben
Hello, Thank you for leaving your review! It's always a pleasure to receive feedback like this from our loyal customers. Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments. If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help. Take care, and have a wonderful day! Best regards, Natalia
Hello, Thank you for leaving your review! It's always a pleasure to receive feedback like this from our loyal customers. Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments. If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help. Take care, and have a wonderful day! Best regards, Natalia
使用 Dermstore 始终拥有良好的体验。我从他们那里得到我的 Elta MD 产品。
已经订购了 2 年多了，刚刚取消了我的帐户和最后一个订单，没有任何解释，也没有尝试联系我。这不是你对待常客的方式。
Dermstore 是一个非常方便的购物场所。 我购买了该商品，并在几秒钟内完成了交易。 简单快捷，他们正是我所需要的。 谢谢。
共 202 条符合条件的评价