这家公司放了一个 6 磅重的金属物品……
这家公司将一件 6 磅重、边缘锋利的金属物品放入一个没有包装或衬垫的盒子里,上面贴有运输标签,可以说它戳穿了盒子并损坏了我的物品,现在想责怪其他人,而不是承担责任并发送一个正确包装的运输唯一的追索权我想是 BBB 和爱达荷州消费者保护我想我已经购买了我的最后一件物品,直到这个问题得到解决,否则我可能会停止付款
Thank you for taking the time to provide us with your feedback. We are sorry to hear that you have not had a positive experience with us. We have reviewed your order and can confirm that a Damage Claim has been placed with the shipper due to the damaged item and we are waiting for the resolution on this claim at this time. Once the shipper has completed their review of this claim, we will be contacting you again. If you need to reach us before then, our Customer Care team can be reached Monday - Friday, between 9:00am - 6:30 Central Time (contact information can be found here: https://www.opticsplanet.com/help-center/).
