Dvor

Thanks for taking the time to provide this feedback to us. We appreciate your business and look forward to the next time we can help you with an order.

Thanks for your kind words about Dvor and for sharing your experience. We look forward to helping you in the future!

Thanks for taking the time to share your experience with DVOR, we appreciate you checking in to see the deals!

We are sorry to hear that you have not had a positive experience with us, as that is certainly never our intention. We have tried to locate your order with the information provided and have been unable to do so but if you'd like to review this situation further, our Customer Care team can be reached Monday - Friday, between 9:00am - 6:30 Central Time (contact information can be found here: https://www.opticsplanet.com/help-center/).

We are sorry to hear that you have not had a positive experience with us, as that is certainly never our intention. In situations when we have back-ordered items, we work with our supplier to get the shipment as quickly as possible and are always striving to provide accurate information on ETA and shipping delays. We look forward to helping you again in the future.

Thanks for taking the time to provide this feedback to us, we look forward to helping you in the future!

Thanks for the feedback Brad, we appreciate your business!

We are sorry to hear that you have not had a positive experience with us, as that is certainly never our intention. On June 25th, we reviewed your order with our Customer Care team and after reviewing the notes and your complaint, our Customer Care team refunded your shipping on the second order. If you would like to review this issue further or have any other questions about this policy, please reach out to us again, our Customer Care team can be reached Monday - Friday, between 9:00am - 6:30 Central Time (contact info here: https://www.opticsplanet.com/help-center/).

Thanks for taking the time to leave us this review. We appreciate your business and look forward to helping you again in the future!

We are sorry for the inconvenience and we appreciate the feedback that you are providing with this review. We are unable to find your order based on the information in this review but If you'd like, please reach out to our Customer Care Team with your order information so we can review the listing on our website. If there is an error in the listing, our Customer Care Team can help get it resolved. We hope you'll give us another chance in the future to help you!

Thank you for taking the time to leave us this review and we look forward to helping you with your next order. We do review all of our orders for compliance with all Domestic restrictions, a summary of which is available on our website using this link. (https://www.opticsplanet.com/domestic-compliance-policy.html) We strive to comply with all federal, state, and local regulations, as well as all export restrictions, and that sometimes requires additional information from our customers to ensure that we are following the requirements that have been put in place by the government. It also can result in certain items being restricted from shipping, as it happened with your order. Thank you for your understanding.

Thanks for the feedback Frank! We look forward to helping you with your next purchase!

We appreciate you for sharing your experience with DVOR. Thanks for being a great customer and we look forward to helping you again in the future!

We appreciate you sharing your experience with us John and we love that you have been using our site for so long. We look forward to helping you again in the future!

We appreciate you & the feedback that you are providing here. Thanks for taking the time to do so and we look forward to helping you again in the future!

Thanks for taking the time to leave this feedback for us, you are appreciated! We look forward to helping you with your next order.

We have reviewed your order and the tracking information on your shipment. Per the carrier’s policy, a lost package claim can only be filed after at least 15 business days of no movement. Please reach out again if there are still no updates to the tracking information. Our Customer Care team can be reached Monday - Friday, between 9:00am - 6:30 Central Time (contact info here: https://www.opticsplanet.com/help-center/). We understand that this situation has been frustrating and we apologize for the required delay.

Thanks for taking the time to give us this feedback. We appreciate your review and look forward to helping you in the future.

We are sorry for the inconvenience and we appreciate the feedback that you are providing with this review. Products shipping to an address in the United States are reviewed for compliance with all Domestic restrictions, a summary of which is available on our website using this link. (https://www.opticsplanet.com/domestic-compliance-policy.html) We strive to comply with all federal, state, and local regulations, as well as all export restrictions, and that sometimes requires additional information from our customers to ensure that we are following the requirements that have been put in place by the government. It also can result in certain items being restricted from shipping, as it happened with your order. We hope this helps you understand and that you will give us another chance in the future.

Thanks for taking the time to leave us this feedback, our customer service team strives to always help with issues like this promptly and professionally. Have a great day!