Dvor

Thanks for taking the time to leave this feedback for us Richard. We love DVOR and love that we are your go-to spot for sporting goods. We look forward to helping you again in the future!

We appreciate the feedback that you are providing with this review. Without knowing the specifics of your order, it is difficult to know exactly what happened but we hope the following information helps. Our products are factory new unless marked as a demo unit and shipped to our customers in the same condition as received from our suppliers. The products we receive go through the manufacturers' quality control to ensure that they are in the best condition possible. Unfortunately, it appears this unit may have slipped past those checks. You do have 30 days to return your order from the date you received it, as long as it meets our return conditions. You may review our full return policy by going to the following link: http://www.opticsplanet.com/return-policy.html. We hope that the above information has been helpful and we hope you will give us another chance in the future.

We are sorry to hear that you have not had a positive experience with us, as that is certainly never our intention. Information on the DVOR Pricing & Return Policies are listed here. https://www.dvor.com/pricing-policy.html & https://www.dvor.com/return-policy.html We hope this helps and that you will give us another chance in the future.

We're sorry that these items didn't work well for you. We were unable to find your order with the information provided but you may be eligible to return these items. You may review our full return policy by going to the following link: http://www.opticsplanet.com/return-policy.html.

Thanks for taking the time to share your experience with us Troy. We look forward to helping you with your next order.

Thanks for taking the time to leave us this review Ken. We appreciate your thoughts on our site and look forward to helping you again in the future.

We appreciate your comments about our site and we look forward to helping you with your next order. Have a great day!

We appreciate you taking the time to leave this review Jeff, and we look forward to helping you with your next order!

Thanks for providing this feedback to us. We are very transparent when it comes to publishing the availability in stock of the items that we have on our website. Please note that the product's availability is listed to the right of the Add to Cart button. If it is in stock, it will say “In stock” or "Expected to ship within 1-2 business days". If it is out of stock or shipping from a sister warehouse, it will show the estimated timeframe for shipping. If there is an issue with the stock we have available, we try to provide as accurate of an estimate as we can and work to get it shipped as quickly as possible. If you'd like to review this situation further, our Customer Care team can be reached Monday - Friday, between 9:00am - 6:30 Central Time (contact information can be found here: https://www.opticsplanet.com/help-center/).

We appreciate your business and thank you for sharing your experience with DVOR!

Thanks for taking the time to provide us with this feedback, we look forward to helping you again in the future!

We appreciate your review of our site and thank you for being a loyal customer!

Thanks for taking the time to write this review Ben. We appreciate your business and look forward to helping you with your next order!

Thank you for taking the time to provide us with your feedback. We understand that an item being delayed from shipping is frustrating and we apologize that this situation occurred. We have reviewed your order and can confirm that we are working to get your item as quickly as we can from 5.11 and as soon as we are able to, we will ship it to you. If you need to reach us about this issue again, our Customer Care team can be reached Monday - Friday, between 9:00am - 6:30 Central Time (contact information can be found here: https://www.opticsplanet.com/help-center/).

Thanks for taking the time to provide this feedback for us, we appreciate it and look forward to helping you with your next order!

Thanks for taking the time to share this feedback with us, it is appreciated. We look forward to helping you with your next order!

We are sorry to hear that you have not had a positive experience with us, as that is certainly never our intention. We had our customer care team try to reach out to you but they were unable to reach you by phone. Instead, they have emailed you return instructions and have confirmed that your order is set up for the return of your order.   If you'd like to review this situation further and see if there are any additional steps we can take to try and resolve this situation, please reach out to us again (contact information can be found here: https://www.dvor.com/contact-us.html).

Thanks for taking the time to leave this feedback for us. We look forward to helping you again in the future!

We sincerely apologize for this inconvenience and that an incorrect item was shipped to you. We hope you will give us another chance in the future. You may review our full return policy by going to the following link: https://www.dvor.com/return-policy.html.

We are sorry to hear that you have not had a positive experience with us, as that is certainly never our intention. We have reviewed this situation with our Customer Care team and have confirmed that a refund for the price difference was issued to you on 11/25 as a one-time courtesy. Please note that since DVOR works as active short-term events, it may result in similar products being priced differently in future events after the current events are concluded. Information on the DVOR Pricing & Return Policies are listed here. https://www.dvor.com/pricing-policy.html & https://www.dvor.com/return-policy.html We hope this helps and that you will give us another chance in the future.