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STEPHEN HARRIS · 写过 1 条评价 · 已认证 · 体验于 2024-05-03 ·
★★★★★
Easy Comforts(www.easycomforts.com)在 OK.one 的综合评分为 3.9 分(满分 5 分),基于本站收录的 200 条用户评价,属于健康与医疗分类,口碑一般。69% 的评价为 4 星及以上,16% 为 1 星;商家回复了 69% 的差评;近 12 个月新增 8 条。数据最后更新于 2026-08-10。
准时到达
感谢您提供可靠的产品和服务。我期待您的目录! BJ迪顿,阿马里洛
我的轻松舒适体验
Thank you for your review. I am very sorry to hear we did not meet your expectations. We hope to serve you better in the future.
20 多年来,我一直从 Easy Comforts 目录购买商品。 我一直发现他们的产品品质优良,价格优惠。他们通过轻松退货和及时退款来支持他们的产品
不太像我预期的那样,但它有效
及时收到。 效果很好。
它们正在做我购买它们的工作。
喜欢的产品 追踪复杂 退货说明令人困惑 - 网站上不同& 附上退货表格
Thank you for your review. I am very sorry to hear we did not meet your expectations. We hope to serve you better in the future.
我通过电话订购,一切都很顺利。
我已经向你们订购了很多次,从来没有遇到过问题,订单是正确的,交货也很好
它比我预期的要早送到我家门口。 实际上有 2 次交货,因为物品来自 2 个不同的来源。 先到的桌子很容易组装,而且比我预期的要好。 第二次送货带来了几件很棒的东西。 最受赞赏的是方便的开瓶器。 我几乎每天都使用它,很高兴我拥有它。 解决了困扰我多年的问题。 如此易于使用且可靠。 水果糖太好吃了,已经吃完了。
知识渊博的员工将是一个良好的开始。 我与正在交谈的人沟通有困难,当我检查确认信息时发现这是错误的项目。 这是一个压力很大的情况,我取消了订单。
We sincerely apologize for the frustrating experience you had while communicating with our representative and the subsequent error in your order confirmation. We understand how stressful this situation must have been for you. Our team is committed to providing accurate information and ensuring smooth communication with our customers. We will thoroughly investigate this matter and take appropriate measures to improve our processes. Thank you for bringing this to our attention. Your feedback is invaluable in helping us enhance our services. If you have any other questions or concerns, please feel free to contact us. Thank You, Sarah 11542 Easy Comforts Customer Service email: [email protected] phone: 800-296-5174
产品种类繁多,运输快捷。
我认为太多的产品只是来自中国的垃圾。我订购的东西在图片中看起来不错,但那不是我收到的。而且中国的尺码与美国的尺码不同。我退回了一半的订单 - 无法使用任何产品。我昨天已经邮寄回来了。获得退货运输标签是一场噩梦。
Thank you for sharing your feedback with us. We understand your disappointment and frustration regarding the quality of the products you received and the challenges you faced with sizing and returns. We sincerely apologize for any inconvenience caused. We take customer satisfaction very seriously and are committed to providing high-quality products. We will thoroughly investigate your concerns and take appropriate measures to ensure that such issues do not occur in the future. We appreciate your patience and understanding as we work to improve our products and services. Your feedback is invaluable to us, and we will use it to make necessary improvements. Thank you for taking the time to bring this to our attention.
当红外线靴子不适合并且我知道 Easy Comforts 会退款到我的 Visa 借记卡时,我意识到我的银行已停止使用该卡,因此我致电客户服务热线,询问他们是否可以邮寄支票或退款到我的新万事达借记卡。我被告知他们只能退款到原来的卡。他们向我提供了一张 10 美元的代金券,可在接下来的 12 个月内用于购买目录中的任何商品,但我的购买价格为 23.98 美元(不计运费),那么我为什么要这样做呢?这意味着 23.98 美元将反弹给他们,而我将完全损失……那么最好的客户服务是怎样的呢?
Thank you for the information. When refunding for an order and the credit card is no longer in use, we must process back to the original form of payment. It is the bank issuing the card to transfer the funds to the new card. If the account is closed, your bank issuing the credit card is responsible to issue a refund check back directly to the cardholder.
当我下订单时,很快就会收到货,就像我喜欢的那样。
到目前为止,他们不需要 2 或 3 周就能收到您购买的商品。
根本不喜欢面部脱毛产品。踏板机还可以,但需要更大的张力,但这两个都不是很贵,所以我不会把它们寄回去。
Thank you for your feedback. We are very sorry we did not meet your expectations. I will certainly pass this along to the proper department for review and future consideration.
每个人都非常有帮助地解释我能理解的一切
共 200 条符合条件的评价