当我收到订单时,我非常失望,伸缩镜被划伤了,我真的看不到反射。我对胸罩也很失望,因为我以为它们有前扣,但实际上它们戴在头上,然后在前面有一个扣,这不是我期待的款式。当这个订单价格昂贵并且不是我所期望的时,后来收到免费送货的报价真是令人失望。
Easy Comforts 回复2024-05-13We sincerely apologize for the dissatisfaction you experienced with your recent order. It deeply saddens us to hear that the telescoping mirror arrived scratched, hindering its functionality. We understand how frustrating it must have been to receive a product that did not meet your expectations.
Regarding the bras, we regret that the style did not match your preferences. We strive to provide accurate product descriptions, and we will take your feedback into consideration to ensure better clarity in the future.
While we understand your disappointment, please note that our policies do not allow us to offer discounts, benefits, or direct solutions like refunds or vouchers in response to reviews. However, your feedback is invaluable to us, and we will use it to improve our products and services.
Thank you for taking the time to share your experience with us. We appreciate your feedback and will work diligently to enhance our offerings and provide a better shopping experience for our valued customers.