JANE M TRAVERS · 写过 3 条评价 · 已认证 · 体验于 2024-04-29 ·
★★★★★
我订购了 2 件文胸
我订购了 2 件文胸。你送了一个臀部保护器。
Easy Comforts 回复2024-05-21
Thanks for your feedback and ordering with us. I'm sorry that you received the wrong item. Anytime there is an issue we would be happy to help. Simply call or email us with details and we can work on a solution together.
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don't want my name displayed · 写过 2 条评价 · 已认证 · 体验于 2024-04-30 ·
Hello,
Thank you for your feedback. We're sorry to hear that you were not satisified with the items you purchased. We've reviewed your order and show that we sent a refund for the overpayment you made on your order.This was in the amount of $13.89. Your items have not been processed back for a return yet. They may not have been received back yet, or they have and we have not gotten to the batch that they came in from the post office with. Once your order is processed for a refund, we will sent you a return confirmation through your email. Please allow about 2-3 weeks for your refund check to arrive in the mail once your order has been processed back. We apologize for the inconvenience that this has caused.
If you have any other questions or concerns, please feel free to contact us.
Thank You,
Sarah 11542
Easy Comforts Customer Service
email: [email protected]
phone: 800-296-5174
Thank you for your review. We're glad to hear that your product worked just fine. Please feel free to update your review to reflect the Customer Service you experienced dealing with us!
If you have any other questions or concerns, please feel free to contact us.
Thank You,
Sarah 11542
Easy Comforts Customer Service
email: [email protected]
phone: 800-296-5174
M
MARTHA HIGGS · 写过 3 条评价 · 已认证 · 体验于 2024-04-29 ·
★★★★★
79岁老人老的
客户服务非常好,很容易订购我的产品,一如既往地很快就给了我。当某些东西丢失或弄乱时,他们会更换它。
S
Sharla Stokes · 写过 7 条评价 · 已认证 · 体验于 2024-04-28 ·
★★★★★
省钱
它们太紧了,我不得不把它们送掉。 我当然不能穿它们。 尺寸根本不正确
Easy Comforts 回复2024-05-21
Thank you for your feedback. I will certainly pass this along to the proper department for review and future consideration.
"We appreciate your positive feedback regarding your smooth order experience. We understand the inconvenience you've faced with changing the email associated with your account. While we don't currently offer the option to modify emails, we value your input and will forward your suggestion to our relevant team for consideration in future improvements. Thank you for taking the time to share your thoughts with us."
"We understand the frustration of not being able to track your order effectively. Our team is committed to providing a seamless tracking experience, and we sincerely apologize for any inconvenience caused. We're working diligently to improve our tracking system to ensure you have a hassle-free experience in the future. Thank you for your patience and understanding."
We sincerely apologize for the disappointment you experienced with our products.
We have a generous 45 day return policy where you can return the item for your refund. Simply include the invoice with the return. You can find return instructions on the back of the same invoice
Thank you for your feedback. The tracking information shows the order was delivered on Wednesday, May 15 at 10:41 A.M. at FRONT DOOR/PORCH
Please contact our customer service if you still have not received this order and we can assist you further.