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EVERCROSS

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136 条评价

3.0136 条评价
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关于 EVERCROSS

数据更新
网站
www.evercross.eu
分类
商业服务
所在地
中国
状态
待认证
近 12 个月
45 条评价
差评回复率
27%(17/62 条)
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商家自述

Welcome to our website:www.evercross.eu, selling electric scooter and hoverboard! We offer a wide range of electric scooter and hoverboard for all types of riders, whether you’re commuting to work or exploring the great outdoors.

以上内容由商家自行提供,未经平台核实。

EVERCROSS靠谱吗?

EVERCROSS(www.evercross.eu)在 OK.one 的综合评分为 3.0 分(满分 5 分),基于本站收录的 136 条用户评价,属于商业服务分类,口碑一般。评价两极分化:48% 给出 4 星及以上,同时 42% 打了 1 星;商家回复了 27% 的差评;近 12 个月新增 45 条。数据最后更新于 2026-10-25。

用户怎么说

Zero customer service, no spare parts

Battery of hoverboard defect (out warranty period), no response what so ever on numerous requests for spare parts. This company only sells but offers 0% service. Steer clear from "Evercross" and buy a brand that support their customers along the lifecycle of their product and not just take their money. What a waste of time and money.

Bought an ev06c for my child for Xmas…

Bought an ev06c for my child for Xmas 2023, he rode it once & now its stopped working after literally less than an hr! Iv recharged it so its got a fully charged battery but it still won't turn on! There seems to be no power to the display unit. Contacted customer services who got back to me within a day & suggested that they'd send me a new display unit for me to fit.. that turned up in about 4 or 5 days, so I fitted the new display which took about a minute & it did fix the problem.. i give 3 stars simply because the fault happened on Xmas day (day of 1st use) so had a very bad experience & a very unhappy child.. hopefully there will be no more issues as my child loves this scooter but also the battery life isn't very good.. customer service was good tho so they deserved an edit on my review 👍🏻

stay away from this crowd..

stay away from this crowd.. I contacted them for a thumb throttle for a pro 10 with turn signals they sent me the link to buy it .so I did week later I got and it was the wrong one.. contacted them every day for 2 weeks no responce.. had to go to PayPal to get my money back through a claim.. shower of cowboys.. who just take your money.. STAY AWAY !!!!!!!

Not so sure about these folks … if you can find anywhere else , do that!

Ordered a throttle for my scooter that the site claimed was in stock & for the shipping time to be 3-4 days. It’s been over 30 . Yep a month! & still no part. Upon first contact with support I was told it had been shipped and lost in the mail . Then contacted back after again & was told that the part was on back order , that they would have it in around 15 days .. that was 24 days ago & have nothing. Unfortunately it seems this is the only place I can find replacement parts (had scooter for less than a year btw)

Customer care after👎

Scooter is very nice. I weigh 220lbs and it has a hard time starting off or going through grass. My 4y.o electric stride bike smokes mine from the start.takes a long time to get up to speed. Emailed customer service about returning it and they didn't answer me for over a week. When they did answer they brushed it off and gave me no info about returning it. I ended up just keeping it and dealing with it.

I purchased an evercross evo8 s model I…

I purchased an evercross evo8 s model I had it 4 days. The back wheel locked up ,the accelerator will not work and the back taillight just keeps blinking. The phone number to customer service is no longer in service ,and I have left a few messages with videos of the defective scooter. I have heard nothing. Very upsetting