Welcome to our website:www.evercross.eu, selling electric scooter and hoverboard! We offer a wide range of electric scooter and hoverboard for all types of riders, whether you’re commuting to work or exploring the great outdoors.
We bought an Evercross scooter in October 2023. It worked until December 2023. Have been back and forth with company on parts. No resolution. Company hasn’t responded in over a month now. Warrranty is until Oct 2024. Do not buy from them.
The support was fantastic .. My son broke his throttle and we needed a new one .. We worked with a customer care person @ evercross and got us back in business .. Keep up the great work ...
We ordered an EVERCROSS scooter for my son for xmas, he has used it 3 or 4 times but now it will not turn on. I have emailed the support e-mail address about 10 times and had zero reply. All I am asking for is assistance with fixing the scooter so my son can enjoy it again. So far REALLY poor service and product.
After eight months of reliable use, my scooter hit a snag and stopped working. Concerned, I reached out to EverCross for support, and they were incredibly responsive. Despite needing several shipments of repair parts and a few replacements, the scooter still wouldn't budge. However, EverCross remained dedicated to resolving the issue and promptly sent me a replacement scooter. Their commitment to customer satisfaction and their willingness to go the extra mile truly impressed me. With my new scooter in hand, I'm back to zipping around town with ease, grateful for EverCross's excellent service and support
i order a replacment controller unit to fix my first scooter...i plugged every wire in, it was sparking and giving off weird smell.. so i unplugged everything.. while it was all plugged in, i noticed it was showing one bar even know i installed a new battery.. now sure what to think..
Order In January didn’t receive emailed them 7th march to say didn’t receive and got reply straight back saying lost in transit order was sent straight back out got it the next day
Would never order anything with ever cross bought 2 scooters for Christmas they been on then twice 1 broke and 3 weeks later the other went the same way so No keep clear
Well I have to say you are a bit premature asking for a review. Its been five days since I ordered the scooter and I have yet to receive an email indicating that the scooter has been shipped. I do not know to be happy or sad.
This is my third scooter and my second one from your company. I really liked the H5 design. It's rugged, durable and had the right components and this is why I bought the H9. I use my scooter as part of my daily commute to and from work, but the scooter I am using now is my first one (from a different maker) and it's falling apart and I hate it. So if I could get confirmation that it has shipped and obtain tracking info, that would make me happy.
W
We received this pretty quickly after ordering it online but sadly the Hoover board did not hold a charge and stopped working ! I read the manual and care instructions on how long to charge the Hoover board and regardless of only one use of this it lasted very shortly and died. We thought maybe it could even just be the charger and again it did not work . We got sent a defective Hoover board and it’s extremely disappointing as this was a gift !
Zero customer service, it’s almost like they’re selling dead stock. stopped working after one hour and can’t get hold of anyone as based in Europe.
Scam artists