Exceptional Villas（www.exceptionalvillas.com）在 OK.one 的综合评分为 4.9 分（满分 5 分），基于本站收录的 60 条用户评价，属于旅游度假分类，口碑优秀。好评高度一致，97% 的评价为 4 星及以上；商家回复了 100% 的差评；近 12 个月新增 51 条。数据最后更新于 2026-08-10。
与玛丽安一起计划我们的巴巴多斯之旅真是一次美妙的经历。她总是那么友好，很容易聊天，这让整个过程感觉无缝和愉快。她迅速回答了任何问题，并且在每一步中都提供了令人难以置信的帮助，确保每个细节都得到照顾。 她的组织、热情和细心真的很突出，这给了我们很大的信心去参加这次旅行，因为我们知道一切都是经过深思熟虑的计划的。谢谢你，玛丽安，让这次体验如此顺利和愉快！
Thank you for your lovely feedback Alexandra! We really appreciate you taking the time to share your experience and we hope you have a wonderful time in Barbados. Warm regards, Marianne, Aoife and the Exceptional Villas Team
与度假村和住宿地点的联系以及在旅行前处理所有后勤工作使 Exceptional Villas 成为一家出色的合作公司。
Thank you for your lovely review Peter. It was our pleasure to assist with your trip, and we hope to welcome you back again soon! Warm regards, Gwladys, Marianne and the Exceptional Villas team
这次体验堪称完美。 在计划我们二月份去开曼群岛的家庭旅行时，我与泰国蒂洛尼（Thais Tirloni）（房产选择）和玛丽·莫里斯（Mary Morris）（本周的细节）打交道。 他们专业、友善、友善、耐心且善于沟通。 卓越别墅应该为能由这两个人代表而感到自豪。 非常感谢……谢谢！
Many thanks for your great review Rob. We hope you have a wonderful time in the Cayman Islands. Warm regards, Thais, Mary and all the team at Exceptional Villas.
极力推荐卓越别墅。 Rowena 非常出色地为我们安排了一切，安排接送、购物、租车和餐厅预订。 公寓非常完美，我们期待着在巴巴多斯的时光。谢谢罗威纳和卓越别墅。
Thank you so much for your kind review Claire. We're delighted to hear that everything has been seamless so far, and we wish you a wonderful time in Barbados. Warm regards from, Rowena, Yvonne and the Exceptional Villas Team
住在圣卢西亚 Windjammer Landing & Resort 的别墅里。虽然 Exceptional Villas 和 Windjammer 的整体体验很好，但有些事情他们没有提及，我对 Windjammer 的印象并不太深刻。有一些小事情加起来，让我决定这不会是我会再次入住的地方。全包价格相当昂贵，而且我们期望所有东西都能随时备货。那一切都没有发生。我们不得不一遍又一遍地打电话来补充水和苏打水等物品。毛巾放在门外的袋子里或地板上的某个地方。咖啡的糖和奶精总是缺货，必须多次打电话才能补充。这不是我所期待的服务类型。 卓越别墅没有提及别墅内的所有楼梯，图片也没有显示它们。每天多次持续上下 27-33 级台阶对于年长的客人来说并不理想，应该提及。别墅本身相当过时，不是我所习惯的奢华。 Windjammer 餐厅不错。食物很棒。然而，大多数选择都需要预订，如果您不想被日程所束缚，那么这并不理想。另外，有些餐厅的服务速度很慢。 3个小时的晚餐时间相当长，尤其是如果你有孩子的话。 Windjammer 便利店很棒，但他们对不同的人对相同的商品收取不同的价格。这种情况我们在商店和纪念品商店发生过好几次。 总的来说，我们度过了一段愉快的时光，圣卢西亚很美丽。我们已经多次访问过这个国家，但我想尝试不同的体验。未来的加勒比海假期我们肯定会回到凉鞋。
Dear Bonnie, Thank you for taking the time to share your detailed feedback following your recent stay at Windjammer Landing & Resort. We truly appreciate you highlighting both the positives and the areas where your experience fell short. We are very sorry to hear that certain aspects of the service and villa experience did not meet your expectations, particularly regarding the restocking of items, housekeeping consistency, and the overall level of service you anticipated from an all-inclusive resort. We completely understand how these issues, when added together, can detract from what should be a seamless and relaxing holiday, and we apologise for the inconvenience caused. We would like to note that our team has personally stayed at Windjammer Landing on multiple occasions, and based on our own experiences, we would not have expected the service concerns you described. That said, your feedback is extremely important, and we will be raising each of the points you mentioned directly with the resort management so they can review and address them internally. Regarding the villa layout and stairs, we appreciate you bringing this to our attention. While the hillside setting is part of what creates Windjammer’s stunning views, we agree that the number of steps can be challenging for some guests and should always be clearly communicated. We will review how this is presented to ensure future guests are fully informed before booking. We’re pleased to hear that you enjoyed the food, restaurants, and the beauty of St. Lucia, and that overall you still had a good time on the island. Once again, thank you for your honest feedback. Please know it has been taken seriously, and we will be in touch with Windjammer to discuss your comments in detail. We will be in touch directly with you shortly too, to discuss further. Kind regards, Exceptional Villas Luxury Villa Specialists
我们的经历非常棒。完美的假期。工作人员很令人愉快而且肯定会推荐。
Thank you very much for your lovely review. It was our pleasure to assist with your holiday planning, and we're delighted to hear that your stay in Turks and Caicos was a success! Warm regards, Marianne, Elaine and the Exceptional Villas team
与 Rowena 打交道绝对是一件令人愉快的事情。专业、见多识广、耐心（！）并且有礼貌。 对您的公司来说是一笔宝贵的资产。
Thank you so much for your lovely review Susan. We hope you have a wonderful vacation in Barbados. Warm regards, Rowena, April and all the team at Exceptional Villas.
Thank you for your great feedback! We appreciate you taking the time to share your experience and we hope you have a wonderful time in Turks and Caicos. Warm regards, Marianne, Gwladys and the Exceptional Villas Team
玛丽在计划我们的假期时提供了惊人的帮助。她信息丰富，速度快，愿意找出任何她不知道的事情。所有信件均得到及时回复。等不及假期了！
Thank you very much for your great review Tom. It was our pleasure to assist with your holiday planning, and we're thrilled to hear your positive feedback. Warm regards, Mary, Paul and the Exceptional Villas team
我们在整个规划过程中获得了极好的建议和服务！
Thank you very much for your great feedback. We’re delighted to hear that your experience has been a positive one. We really appreciate your kind words and hope you have a fantastic trip. Warm regards, Alannah, Mary and the Exceptional Villas Team.
多年来，我们曾多次使用过卓越别墅，并且一直享受到优质的服务。 我们的第一个房产出现了问题，很快就得到了纠正。 专业的工作人员非常乐于助人，确保他们为我们找到了超出预期的别墅。 强烈推荐。
Thank you for your great review, Lina. It was our pleasure to assist with your holiday planning once again, and we hope you have a wonderful trip to Anguilla. Warm regards, Elaine, Gwladys and the Exceptional Villas team
所有参与者的优质服务，将再次使用它们
Thank you very much for your great review. We are delighted to hear that your booking experience was Exceptional. Warm regards, Marianne, Yvonne and the Exceptional Villas team
礼宾服务真的非常出色！
Many thanks for your lovely review. We're delighted to hear that you have had a great experience so far, and wish you a wonderful time in Costa Rica Warm regards from, Mary, Elaine and the Exceptional Villas Team
参与我交易的每个机构都很棒。通信非常出色。感谢大家
Hi Bruce, Thank you for your positive, 5 star review. It was our pleasure to assist with your trip, and we hope you have a wonderful time away! Warm regards, Thais, Noreen & The Exceptional Villas Team.
Rowena 真的很棒，对所有事情都乐于助人。
Thank you for your great feedback! We appreciate you taking the time to share your experience and we hope you have a wonderful time in Barbados. Warm regards, Rowena, Aoife and the Exceptional Villas Team
玛丽为我们提供了惊人的帮助——帮助我们付款、订餐、安排接送。由于我们是一个大团体，所以有很多问题。玛丽很有耐心，效率很高。
Thank you so much for your fabulous review. It was our pleasure to assist with your holiday planning, and we hope you have a fabulous time in St Lucia. Warm regards, Mary, Paul and the Exceptional Villas team
11 月份我们在 La Serenissima 酒店住了 5 个晚上。总的来说，这是一次非凡的经历。 从我们到达的那一刻起，工作人员就非常细心和专业。该酒店非常美丽，超出了我们的预期。每个房间都装饰精美且宁静。当我们走进露天入口的那一刻，我们感到放松和被宠爱！水疗中心设有蒸汽浴室、干桑拿浴室、冷水池、按摩室和设备齐全的健身房，为我们的体验锦上添花。 工作人员的厨师准备了美味的饭菜，同时满足了与我们一起旅行的一些朋友的饮食限制（素食和纯素食）。经过认证的侍酒师管家根据我们的喜好提供葡萄酒搭配和美妙的鸡尾酒。整体对细节的关注令人印象深刻！ 我们绝对会向任何想要逃离喧嚣并享受奢华假期的人推荐 La Serenissima。
Many thanks for your kind comments. We're delighted to hear that you enjoyed your stay. Warm regards from, The Exceptional Villas Team
在计划我们的旅行时，我们与 Exceptional Villas 的合作经历非常愉快。从一开始，整个过程就非常顺利、专业且毫无压力。 我们非常感谢 Aoife，在没有其他人能够获得房产的极其繁忙的时期，他为我们找到了完美的地点。她反应敏捷、有组织性，合作起来非常愉快。 然后我们的礼宾员 Noreen 介入了，她的表现绝对出色！她不遗余力地帮助我们协调其他细节、交通、汽车租赁、私人厨师和旅游。她的反应灵敏、对细节的关注和主动的沟通让我们对这次旅行充满信心！在我们所有的交流中，她都是那么的甜蜜和愉快！ 仅根据预订和规划经验，我们强烈推荐 Exceptional Villas，尤其是 Aoife 和 Noreen。
Thank you very much for your lovely review Kimberly. We are delighted to hear that you had a wonderful time in St Martin. Warm regards, Noreen, Aoife and all the team at Exceptional Villas.
伊莱恩在计划我们的旅行时非常有帮助。组织并提供了许多选择。我们等不及了！
Thank you very much for your great review Traci. We wish you a wonderful vacation to the British Virgin Islands, Warm regards, Elaine, Alannah and all the team at Exceptional Villas.
诺琳非常好相处。她总是让我保持在正轨上，并非常及时地回答我们小组提出的任何问题！
Many thanks for your lovely review, Katie. It was our pleasure to help with your holiday planning, and we hope to welcome you back again in the future. Warm regards, Noreen, Alannah and the Exceptional Villas team
共 60 条符合条件的评价