企业入驻搜索写评价分类关于
简体中文English
餐厅和酒吧

ezCater

200 条评价

4.4200 条评价
写评价

关于 ezCater

数据更新
网站
www.ezcater.com
分类
餐厅和酒吧
所在地
United States · Boston
状态
待认证
近 12 个月
200 条评价
差评回复率
100%(27/27 条)
是 ezCater 的所有者? 免费认领此主页,验证后即可回复客户评价。

ezCater靠谱吗?

ezCater(www.ezcater.com)在 OK.one 的综合评分为 4.4 分(满分 5 分),基于本站收录的 200 条用户评价,属于餐厅和酒吧分类,口碑良好。82% 的评价为 4 星及以上,9% 为 1 星;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

J
Jenny · 写过 1 条评价 · 体验于 2026-03-09 ·

团体订单变得简单

我喜欢让我们的员工从餐厅准确订购他们想要的东西,而无需我去收集订单,这种轻松的感觉。 然后,餐厅清楚地标记了每个订单,这样每个人都可以轻松获得订单,无需猜测。

ezCater 回复2026-03-10

Hi Jenny, Thank you for the great feedback! We’re so glad to hear that the ordering process made things easier for you and your team. Our goal is to simplify group ordering so everyone can choose exactly what they want without the hassle of collecting individual orders. It’s also great to know the restaurant’s labeling helped make pickup smooth and stress-free for your staff. We truly appreciate you taking the time to share your experience and look forward to helping with your next group order! - The ezCater Team

K
Kathy C. · 写过 2 条评价 · 体验于 2026-03-06 ·

我们从牛仔鸡那里订购的

我们从牛仔鸡那里订购的。 订单在要求的时间之前到达,这总是好的。 食物还是温热的,非常美味。

ezCater 回复2026-03-09

Hi Kathy, Thank you for the review. We're happy to hear that your Cowboy Chicken order arrived early and that you enjoyed the warm, delicious food. Thank you for your positive feedback; we appreciate it! We look forward to serving you again in the future! - The ezCater Team

R
Richard · 写过 1 条评价 · 体验于 2026-03-08 ·

可怕的经历(昂贵/少量的食物)

我们的公司是财富 500 强组织,过去几年一直使用 Relish 应用程序(ezCater 所有)在希尔斯伯勒提供现场员工午餐。然而,其价值和质量一直令人失望。相对于价格而言,这些食物的份量很小,而且供应商的选择也非常有限——通常都是同样的几家餐厅,其中许多餐厅充其量只能提供平庸的食物。 鉴于附近有很多餐馆,我进一步了解了情况。在与几家餐厅老板直接交谈后,我了解到该平台据称收取大量额外费用——在原始成本的基础上大约增加25%~30%。因此,餐馆要么提高价格,要么减少份量来抵消这些费用,这最终会影响员工。这种收费结构也阻碍了优质餐厅参与,因为他们发现这些条款不可持续。

ezCater 回复2026-03-09

Hi Richard, Thank you for taking the time to share your experience. Feedback like yours is important to us, and we appreciate you bringing these concerns to our attention. At the moment, we weren’t able to verify an account associated with this review, but we’d still welcome the opportunity to learn more about your experience in Hillsboro and better understand the concerns you raised around pricing, portions, and restaurant selection. Our goal is to make workplace meals convenient while supporting local restaurant partners, and we’re always working to improve the quality and variety of options available on the platform. If you’re open to it, please reach out to our support team at [email protected] so we can connect with you directly and look into this further. Thanks again for the feedback. — The Relish Team

C
Christina Suarez · 写过 1 条评价 · 体验于 2026-03-06 ·

可靠性。

ezCater 回复2026-03-09

Hi Christina, Thank you so much for the 5-star review! We truly appreciate you highlighting our reliability—it’s something our team works hard to deliver every day. -The ezCater Team

K
Kelly Whelan · 写过 1 条评价 · 体验于 2026-03-05 ·

很棒的供应商

准时送达,食物很棒!

ezCater 回复2026-03-06

Hi Kelly, We're happy to hear that you received your order on time and enjoyed the food. Thank you for your positive feedback; we appreciate it! -The ezCater Team

T
Trey Bullet · 写过 1 条评价 · 体验于 2026-03-05 ·

价格与所提供食物的数量不符

食物非常好,但说实话,这家公司看起来非常便宜,而且对于我购买的人数来说,他们提供的食物数量似乎非常紧张。我花了 300 多美元,他们甚至不提供餐巾和餐具,这很荒谬。我购买的每盘食物可供 10 人食用。然而,食物的平底锅与我支付的数量不符,相比之下,它要少得多,而且微乎其微。幸运的是,每个人都没有进来吃早餐,所以我们没有达标,但我不会再使用它们,因为基于价格的食物量根本不相加。非常令人失望!

ezCater 回复2026-03-06

Hi Trey, Thank you for taking the time to share your feedback and for speaking with our team today. We’re glad to hear you’ve had positive experiences using our platform over the years and truly appreciate your continued trust in us. We’re sorry to hear this particular order didn’t meet your expectations. As a marketplace, we work closely with our restaurant partners to help ensure quality, reliability, and appropriate portion sizes. We understand how frustrating it can be when the portions or inclusions don’t align with what was expected, especially when ordering for a group. We appreciate you sharing the details of your experience, and we’ll be sure to pass your feedback along to the restaurant directly. Thank you again for your continued support—we look forward to assisting with your future orders. – The ezCater Team

R
REBECCA FURLOUGH · 写过 1 条评价 · 体验于 2026-03-03 ·

优质的服务和准时的交货

点餐很简单,而且有足够多的餐厅可供选择。如果供应商有任何问题或更新,ezCater 团队总是会及时联系。送货准时到达,司机彬彬有礼且专业。

ezCater 回复2026-03-04

Hi Rebecca! We’re thrilled to hear that you’re enjoying the variety of restaurants and find the ordering process simple. It’s great to know that our team has been able to provide the prompt updates and professional service you expect. Thank you so much for the wonderful review; we look forward to serving you again soon! - The ezCater Team

M
Melinda D. · 写过 1 条评价 · 体验于 2026-03-03 ·

我对 EZCater 的体验……太棒了

到目前为止,我对 EZCater 的体验非常好。交货准时,食物又热又新鲜。我得到了关于食物的良好反馈,我的员工也很高兴。

ezCater 回复2026-03-04

Hi Melinda! Thank you so much for the wonderful review! We’re thrilled to hear that your team enjoyed the meal and that everything arrived right on time. It's great to know the food was hot and fresh, and—most importantly—that your employees were happy. We appreciate you sharing this positive feedback and look forward to serving you again soon! - The ezCater Team

G
Gary Holm · 写过 4 条评价 · 体验于 2026-02-27 ·

产品准时交付,我的……

产品按时交付,并且严格遵循我的指示。

ezCater 回复2026-03-02

Hi Gary! Thank you so much for the wonderful review! We're thrilled to hear that your products arrived on time and that we followed your instructions carefully. We truly appreciate your feedback and look forward to serving you again soon! - The ezCater Team

T
Tina · 写过 1 条评价 · 体验于 2026-02-26 ·

我一直都有很棒的经历……

我一直通过 EZ Catering 获得了很棒的体验。准时、专业、友好的送货服务。

ezCater 回复2026-03-02

Hi Tina! We're thrilled to hear that you’ve consistently had such great experiences with us. We truly appreciate you highlighting the delivery team for their professionalism and punctuality. Thank you for your continued trust in our platform—we look forward to serving you again soon! - The ezCater Team

C
Candy Colquhoun · 写过 1 条评价 · 体验于 2026-02-23 ·

我喜欢 La Fromagerie 的鸭肉三明治……

我喜欢 La Fromagerie 的鸭肉三明治和沙拉。改变生活!

ezCater 回复2026-02-27

Hi Candy! Thank you for taking the time to share this wonderful review! We’re glad to hear you enjoyed your experience and appreciate your kind words. We’ll be sure to pass this feedback along to our catering partner. If you need any help with ezCater orders in the future, please feel free to reach out to us at 1-800-488-1803 or [email protected] — we’re here to help. - The ezCater Team

V
Verified Customer · 写过 1 条评价 · 体验于 2026-02-24 ·

EZ Cater 平台用户友好……

EZ Cater 平台用户友好,可以快速选择商品和结账!

ezCater 回复2026-02-26

Hi, We're happy to hear that our platform is user-friendly and that you found the selection and checkout process quick. Thank you for your positive feedback! - The ezCater Team

J
Jim Shaughnessy · 写过 1 条评价 · 体验于 2026-02-25 ·

交付问题,不是 ezCater 的错,但后续跟进不佳

响应时间很快,但遇到了交付中缺少物品的问题。 客户服务无法向我们提供最新消息,因为餐厅太忙,无法回复他们,所以我们不得不去取货。 我被告知可以享受折扣来解决我们的麻烦,但发票是订单上的全价。 所以现在我必须继续联系他们寻求解决方案。

ezCater 回复2026-02-26

Hi Jim, Thank you for taking the time to share your experience. Our ezCater team is here to help and would love the opportunity to better understand what happened and make things right. We attempted to reach you directly but were unsuccessful. At your convenience, please reply to our email from [email protected] so we can gather your feedback and work to resolve this. Thank you! - The ezCater Team

T
Tyler Probst · 写过 2 条评价 · 体验于 2026-02-24 ·

食物很好吃,所有的东西都来了……

食物很好,所有的东西都按订单正确进行。包装本来可以更好,因为有很多都滴了很多酱汁。司机很棒,在设置方面提供了超出预期的帮助。她太棒了!

ezCater 回复2026-02-26

Hi Tyler! Thank you so much for the wonderful review! We’re thrilled to hear the food was enjoyed and that your driver provided such excellent service during setup. We will share your experience regarding the packaging with our catering partner to ensure improvements are made. We truly value your feedback and look forward to serving you again soon! - The ezCater Team

J
JP · 写过 2 条评价 · 体验于 2026-02-25 ·

轻松订购!02252026

易于订购,易于更改订单。 交货准时而且美味。

ezCater 回复2026-02-26

Hi Joan, We're happy to hear that ordering was easy and that you could make changes without problems. We're also glad the delivery was on-time and delicious! We look forward to serving you again soon! - The ezCater Team

C
Canadian traveller · 写过 2 条评价 · 体验于 2026-02-25 ·

优秀的客户服务

优质的客户服务、食物选择、送货。

ezCater 回复2026-02-26

Hi Chad, We're so glad you enjoyed your experience with our customer service, food selection, and delivery. Thank you for your positive feedback! We look forward to serving you again soon! - The ezCater Team

J
Jessica W · 写过 1 条评价 · 体验于 2026-02-24 ·

有能力去真是太好了……

能够前往通常不会送货到我所在地区的其他地方真是太好了。 让选择范围更广!

ezCater 回复2026-02-25

Hi Jessica, We're happy to hear that you appreciate having more options available in your area. Thank you for your positive feedback; we appreciate it! -The ezCater Team

L
Lincoln Westcott · 写过 1 条评价 · 体验于 2026-02-25 ·

ezCater 太棒了

ezCater 太棒了!我需要及时提供食物,我依靠这家公司来提供食物,他们做到了。对于我正在做的事情来说,迟到不是一个选择,他们准时了!强烈推荐。

ezCater 回复2026-02-26

Hi Lincoln! Thank you so much for the wonderful review! We are thrilled to hear that our team met your expectations and delivered exactly when you needed it. We really appreciate the recommendation, and look forward to serving you again soon! - The ezCater Team

L
Lori Heath · 写过 1 条评价 · 体验于 2026-02-24 ·

始终可靠且准时(或......

始终可靠且准时(甚至提前)!

ezCater 回复2026-02-25

Hi Lori, We are happy to hear that our service is reliable and punctual for you. Thank you for your positive feedback; we appreciate it greatly! -The ezCater Team

K
Kevin Johnson · 写过 1 条评价 · 体验于 2026-02-25 ·

公司餐饮的秘密武器!

网站的易用性、可供选择的选项以及交付和设置都很完美。 很棒的系统和服务。

ezCater 回复2026-02-25

Hello Kevin, We're happy to hear that the website was easy to use and that you found excellent options. We appreciate your feedback regarding the perfect delivery and setup! -The ezCater Team