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餐厅和酒吧

ezCater

200 条评价

4.4200 条评价
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关于 ezCater

数据更新
网站
www.ezcater.com
分类
餐厅和酒吧
所在地
United States · Boston
状态
待认证
近 12 个月
200 条评价
差评回复率
100%(27/27 条)
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ezCater靠谱吗?

ezCater(www.ezcater.com)在 OK.one 的综合评分为 4.4 分(满分 5 分),基于本站收录的 200 条用户评价,属于餐厅和酒吧分类,口碑良好。82% 的评价为 4 星及以上,9% 为 1 星;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

W
Wish we used other service · 写过 1 条评价 · 体验于 2026-03-26 ·

始终相同的食物和顾客......

始终提供相同的食物,并且非常缺乏客户服务,当其中一家餐厅无法完成订单时,他们会表现出居高临下的态度

ezCater 回复2026-03-26

Hello, Thank you for taking the time to share your experience. We would love the opportunity to speak with you regarding your order; however, we’re unable to identify your account to reach out directly. What you described is not the experience we aim to provide, and we would genuinely appreciate the chance to learn more about what happened and how we can make things right. If you’re open to connecting, our team is available at 800-488-1803, or you can reach us directly at [email protected]. We value your feedback and the opportunity to improve. - The ezCater Team

C
CB · 写过 1 条评价 · 体验于 2026-03-25 ·

从蜂蜜烤火腿 #902 订购 - 格林维尔 SC

我以前在蜜烤火腿店订购过盒装午餐,用于快速、方便的商务会议,他们一直都很好。这次他们来自南卡罗来纳州格林维尔商店的订单很糟糕。它们似乎是前一天制作的,然后冷藏/半冷冻。即使在送达后放置一个小时,三明治还是冰冷的。他们使用的旧面包卷已经不新鲜、坚硬并且散架。三明治只用了最少的原料——一片肉、一片软生菜和一片番茄薄片。我点了 15 盒混合精选,我们得到了 80% 的火鸡和一些火腿——没有别的。 所有的苏打水都是可乐和雪碧——没有别的。

ezCater 回复2026-03-27

Hi Carol, Thank you for speaking with us and sharing your experience. We appreciate the opportunity to address the issues you encountered with your order items and are glad we could connect with you to make things right. Quality and accuracy are top priorities for our restaurant partners, and we have shared your feedback with Honey Baked Ham to ensure these standards are met moving forward. We truly value your trust in our platform and look forward to serving you again soon! - The ezCater Team

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Wendy Adams · 写过 1 条评价 · 体验于 2026-03-25 ·

ezCater 救了我!

我为我并不总是参加的活动订餐,这可能会带来很大的压力。但 ezCater 可靠、沟通且易于使用。我喜欢它!

ezCater 回复2026-03-26

Hello Wendy, We're happy to hear that our service helps make ordering for your events stress-free! It's great to know that you find us reliable, communicative, and easy to use. Thanks for your positive feedback! -The ezCater Team

E
Erin · 写过 1 条评价 · 体验于 2026-03-17 ·

食品质量非常出色!

食物总是摆盘精美、新鲜且准时。我的团队每次都对食品质量赞不绝口。

ezCater 回复2026-03-25

Hi Erin, We're happy to hear that the food is consistently well-presented, fresh, and punctual. It's great to know your team enjoys the quality. Thank you for your feedback! We look forward to serving you again soon! - The ezCater Team

T
Travis · 写过 1 条评价 · 体验于 2026-03-24 ·

ezCater 为……提供餐饮服务

ezCater 使会议餐饮设置成为一个无缝的过程!验证员工的食物数量(无论是多还是少)在计划时都非常有帮助。它还提供通常无法通过直接采购获得的餐饮配送选项。我非常喜欢使用这个平台来满足我所有的餐饮需求。

ezCater 回复2026-03-25

Hi Travis, We're happy to hear that our platform makes catering for meetings seamless for you! It's great to know that you find the food amount validation and catering delivery options helpful when planning. Thank you for your positive feedback; we appreciate it! -The ezCater Team

E
Edie · 写过 1 条评价 · 体验于 2026-03-24 ·

送货很顺利,食物也很美味。

送货很顺利,食物又新鲜又热。 它不像平常那​​么好吃,但仍然很好。

ezCater 回复2026-03-25

Hello Edie, We're happy to hear that the delivery was smooth and the food arrived fresh and hot! We appreciate your feedback that the taste wasn't quite up to par, but still good. -The ezCater Team

D
Doris Douglas · 写过 1 条评价 · 体验于 2026-03-19 ·

准时交货

准时交货;司机有礼貌;订购了 5 英寸潜艇,收到了 7 英寸潜艇;点了白面包和小麦面包三明治,所有三明治都是白面包;又订了一份三明治,但从未收到,尽管司机说她会把它带回来。

ezCater 回复2026-03-20

Hi Doris, Thank you for speaking with us and sharing your experience. We appreciate the opportunity to address the issues you encountered with your order items. Accuracy and reliability are top priorities for us, and we’re glad we could connect with you to make things right. We’ve shared your feedback with the restaurant partner, and we truly value your trust in our platform. We look forward to serving you again soon! - The ezCater Team

V
Vanessa Martinez · 写过 1 条评价 · 体验于 2026-03-19 ·

干得好

女孩们总是出色地准备好我的大订单

ezCater 回复2026-03-20

Hi Vanessa, Thank you for taking the time to share this wonderful review! We’re glad to hear you enjoyed your experience and your large orders are consistently handled well. If you need any help with ezCater orders in the future, please feel free to reach out to us at 1-800-488-1803 or [email protected] — we’re here to help. - The ezCater Team

James · 写过 7 条评价 · 体验于 2026-03-19 ·

永远可靠!

食物准时来了!从来没有迟到过。正是我订购的。

ezCater 回复2026-03-19

Hi James! Thank you so much for this wonderful review! We are thrilled to hear that your food arrived on time and as ordered. It’s great to know we’ve consistently met your expectations and hit the mark for you. We appreciate the positive feedback and look forward to serving you again soon! - The ezCater Team

E
Elli · 写过 1 条评价 · 体验于 2026-03-17 ·

我们热爱 ezCater!

ezCater 使我们办公室的午餐订购变得轻而易举。彩色披萨是我们的最爱。总是很棒!

ezCater 回复2026-03-18

Hi Elli, Thank you so much for the wonderful review! We are thrilled to hear that ezCater is providing the reliability and ease your office needs. It’s fantastic to know that Pizza Colore is such a crowd favorite with your group. We truly appreciate your feedback and look forward to serving you again soon! - The ezCater Team

A
AJ Chavez · 写过 1 条评价 · 体验于 2026-03-16 ·

他们的应用程序易于使用

他们的应用程序易于使用。他们在订单流程的关键点提供最新信息,例如餐厅接受订单以及送货时。

ezCater 回复2026-03-17

Hi AJ, We're glad you enjoyed your experience! It's great to hear that our app is easy to use and that you found the order updates helpful. Thank you for your positive feedback! -The ezCater Team

G
Great service · 写过 2 条评价 · 体验于 2026-03-17 ·

很棒的食物

食物很棒,金伯利非常友善,乐于助人

ezCater 回复2026-03-17

Hi, Thank you so much for the wonderful review! We're thrilled to hear you enjoyed the food and service. It’s great to know our team took such good care of you. We appreciate you sharing this positive feedback and look forward to serving you again soon! - The ezCater Team

D
Dawn Ryan · 写过 1 条评价 · 体验于 2026-03-16 ·

三明治很棒

三明治很棒。盒饭里装满了额外的东西。

ezCater 回复2026-03-17

Hi Dawn, Thank you for the review. We're happy to hear that you enjoyed our sandwiches and box lunches! We appreciate you taking the time to share your wonderful experience. - The ezCater Team

J
Jun · 写过 1 条评价 · 体验于 2026-03-15 ·

惊人的

食物很棒而且准时送达。一切都是那么好。

ezCater 回复2026-03-16

Hi Jun, We're happy to hear that you enjoyed the food and the timely delivery. Thank you for your positive feedback; we appreciate it a lot! We look forward to serving you again soon! - The ezCater Team

M
Marcia · 写过 1 条评价 · 体验于 2026-03-11 ·

曼哈顿百吉饼这个人……

曼哈顿百吉饼给我们送食物的人是克里斯,他太棒了。百吉饼和蛋糕又好吃又温暖,而且订单来得有点早。将再次向他们订购。

ezCater 回复2026-03-13

Hello Marcia, We're happy to hear that you enjoyed your bagels and cake. It's great to know that the delivery was early and that the service was amazing. We appreciate your positive feedback and look forward to your next order! -The ezCater Team

P
Pam · 写过 1 条评价 · 体验于 2026-03-12 ·

马克太棒了

马克太棒了!他乐于助人、乐于助人、友善且知识渊博。东西很好吃而且包装得很好。

ezCater 回复2026-03-13

Hi Pam! Thank you so much for the wonderful review! We are thrilled to hear the food was a hit and that the packaging met your expectations. It's great to know that this caterer was so helpful, accommodating, and knowledgeable. We truly appreciate your feedback and look forward to serving you again soon! - The ezCater Team

S
Sheila Hensley · 写过 1 条评价 · 体验于 2026-03-10 ·

非常失望

非常失望!我下了订单,要求在密歇根州罗斯康芒接 20 名员工 当我输入密歇根州罗斯康芒的邮政编码 48653 时 我的订单最终到达了 Prudenville, MI 48651,距离酒店还有近 20 英里才能取货。 不幸的是,我再也不会使用EZCater了!

ezCater 回复2026-03-10

Hi Sheila, Thank you for taking the time to share your experience. Our ezCater team is here to help and would love the opportunity to better understand what happened and make things right. We attempted to reach you directly but were unsuccessful. At your convenience, please reply to our email from [email protected] so we can gather your feedback and work to resolve this. Thank you! - The ezCater Team

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Wash Ington · 写过 1 条评价 · 体验于 2026-03-09 ·

演示很棒,食物很美味!

演示很棒,食物很美味!有一些三明治的面包在拿起时就散开了,但我们有足够的食物,所以这不是问题。

ezCater 回复2026-03-10

Hi Washington, We're glad you enjoyed the presentation and the food's deliciousness! We appreciate your feedback regarding the sandwiches. We look forward to serving you again in the future! - The ezCater Team

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Sue · 写过 1 条评价 · 体验于 2026-03-09 ·

食物几乎不热

食物几乎不热。没有要求的餐具、盘子等。三明治在盒子里被扔来扔去。不是一次很棒的经历。

ezCater 回复2026-03-10

Hi Sue, Thank you for taking the time to share your experience. We would love the opportunity to speak with you regarding your order; however, we’re unable to identify your account to reach out directly. What you described is not the experience we aim to provide, and we would genuinely appreciate the chance to learn more about what happened and how we can make things right. If you’re open to connecting, our team is available at 800-488-1803, or you can reach us directly at [email protected]. We value your feedback and the opportunity to improve. - The ezCater Team

M
Michelle · 写过 1 条评价 · 体验于 2026-03-10 ·

电子邮件确认和文本...

电子邮件确认和短信更新非常有帮助,我之前必须更新订单,团队非常有帮助。

ezCater 回复2026-03-10

Hi Michelle, We're happy to hear that our email confirmations and text updates are helpful. It's great to know our team could assist you effectively when you needed to update your order. Thanks for your feedback! - The ezCater Team