ezCater（www.ezcater.com）在 OK.one 的综合评分为 4.4 分（满分 5 分），基于本站收录的 200 条用户评价，属于餐厅和酒吧分类，口碑良好。82% 的评价为 4 星及以上，9% 为 1 星；商家回复了 100% 的差评。数据最后更新于 2026-08-10。
超级容易找到一家餐厅来满足我们的活动，无缝交易。良好的沟通，一切都准时而且美味。
Hi Miska, Thank you so much for your kind words! We’re thrilled to hear that you had a seamless experience from start to finish and that everything—from communication to delivery—met your expectations. It’s great to know the food hit the mark as well. We truly appreciate you choosing us for your event and look forward to helping with your next one! - The ezCater Team
该网站使团体订餐变得很容易。我可以轻松地从一个城市的多家餐厅订购，然后从另一个城市的一家餐厅订购不同的功能。我喜欢它保存我的付款信息和其他详细信息，这样我就不必每次都输入。客户服务可以更加敏感。我的一个订单中缺少一些商品，我必须发送多条消息才能得到回复。
Hi Hallie, Thank you for speaking with us and sharing your experience. We appreciate the opportunity to address the issues you encountered with your order items. Accuracy and reliability are top priorities for us, and we’re glad we could connect with you to make things right. We’ve shared your feedback with the restaurant partners, and we truly value your trust in our platform. We look forward to serving you again soon! - The ezCater Team
当天下单，送货及时，食物很棒。
Hello, We're happy to hear that you enjoyed your experience with our prompt delivery and delicious food. Thank you for your positive feedback! - The ezCater Team
食物准时送达，又热又美味！
Hi Shelley! Thank you so much for the wonderful review! We are thrilled to hear that your food arrived right on time, hot, and delicious. It great to know we hit the mark for you. We appreciate you sharing this positive feedback and look forward to serving you again soon! - The ezCater Team
糟糕的经历——客户服务完全失败 我之前在芝加哥使用过ezCater一次，体验很好，这也是我再次使用它们的原因。不幸的是，过去的经历绝对是一场灾难，我再也不会使用ezCater了。 4 月 14 日星期二，我为一次重要的工作会议订购了午餐，预定交货时间为上午 11:00。到了11点15分，仍然没有食物。我开始寻求帮助，并多次尝试与活人交谈。相反，我陷入了基于文本的消息中，没有人能给我答案或任何有用的信息。 到了上午 11:45，没有食物，没有更新，也没有 ezCater 的真正支持，我别无选择，只能在其他地方下一份全新的午餐订单，这样我的会议就不会被破坏。 直到我离开之后，我才终于联系到了活着的人。从来没有人主动给我打电话。后来我发现ezCater在没有告诉我、没有任何解释、也没有任何后续电子邮件或电话的情况下退还了原来的订单。 当我最终与一位代表交谈时，她告诉我她会“调查此事”，并承诺在当天下午 2:00 之前给我回电话。那通电话从未发生过。 现在是 4 月 16 日星期四，我没有收到任何电话、电子邮件，也没有任何解释。只是没有午餐，浪费了时间，在同事面前感到尴尬，而且责任为零。 这是我经历过的最糟糕的客户服务体验之一。 ezCater在沟通、支持和基本责任方面完全失败了。如果您需要可靠的商务会议服务，请不要相信 ezCater。 可怕的经历。糟糕的客户服务。再也不会了。
Hi Jon, Thank you for taking the time to speak with us today and for sharing additional details of your experience. We appreciate the opportunity to review what happened and connect with you directly. We’ve shared your feedback and experience with the restaurant partner and our internal teams to address the communication gaps and improve our process moving forward. We value your continued trust and appreciate you working with us as we resolve this. We look forward to serving you again soon! - The ezCater Team
让餐饮变得更简单。沟通真是太棒了！我知道我的订单在每一步的位置。
Hi, Thank you so much for the wonderful review! We are thrilled to hear that you found our communication and order tracking helpful. It is incredibly rewarding to know we hit the mark for you. We appreciate you sharing this positive feedback and look forward to serving you again soon! - The ezCater Team
送货司机和 EZ 餐饮人员的沟通也很顺畅。伟大的！谢谢
Hi Kathryn, Thank you so much for the wonderful review! We are thrilled to hear that you had a great experience and that both our delivery driver and the team at ezCater provided excellent communication. We appreciate you sharing this positive feedback and look forward to serving you again soon! - The ezCater Team
Blanco BBQ 的送货团队准时送货，但没有丢下食物就离开——这个团队花了额外的时间和精力来确保正确的设置——我通常会支付额外的送货小费并要求设置——但大多数时候这不是互惠的。 Blanco BBQ 的出色工作
Hi Richard, Thank you so much for the wonderful review! We are thrilled to hear that our delivery team exceeded your expectations. It is incredibly rewarding to know that our team's care and attention to detail stood out to you. We appreciate you sharing this positive feedback and look forward to serving you again soon! - The ezCater Team
Hi CN, We're thrilled to hear that your food arrived fresh and on time. It's great to know this order was a hit with your group! Thank you for your positive feedback; we truly appreciate it. We look forward to serving you again soon! - The ezCater Team
订单 100% 正确，交货准时！ 很棒的体验，一如既往！
Hi Casey, Thank you so much for the wonderful review! We are thrilled to hear that your order was perfectly accurate and that your delivery arrived right on time. It's great to know that our team has consistently hit the mark for you. We appreciate you sharing this positive feedback and look forward to serving you again soon! - The ezCater Team
Hi Nichelle, We're glad the delivery service met your expectations with its punctuality. Thank you for your positive feedback! -The ezCater Team
我已经使用 ezCater 4 个月了 - 由同事推荐。 它们使我作为会议活动策划者/餐饮承办人的工作变得更加轻松。 我喜欢在网站上提前订购的便利性，包括送货和饮食限制的具体说明。 我还感谢优秀的客户服务团队，他们回答了我的问题并处理了任何最后一刻的请求。
Hi Patricia, We're happy to hear that our service has made your job easier! It's great to know you appreciate the advance ordering and specific instructions features, along with our customer service. Thank you for your positive feedback! -The ezCater Team
我现在已经在办公室用 ezCater 吃过五顿午餐了。下订单很简单，当订单在途中和交付时，您会在确认时收到提醒。所有订单品种多样、新鲜且深受好评。我将在所有会议中使用这项服务。
Hi Tracie! Thank you so much for the wonderful review! Hearing that our service has been a reliable partner for your office lunches is fantastic. It's great to know the order placement process was easy and that you were well-informed about your order's status. Your feedback about the meals being varied, fresh, and well-received is truly appreciated. We look forward to serving you again soon! - The ezCater Team
Hi Irma! Thank you so much for the wonderful review! We're glad we could help address all of your questions. We appreciate you sharing this positive feedback and look forward to serving you again soon! - The ezCater Team
我们从自由鸟世界订购了一份工作午餐，为一大群在外地工作的男性提供工作午餐。 这些家伙在全天候条件下努力工作并且胃口很大。 有几位团队成员评论说，虽然食物味道不错，但份量较小。
Hi Kate, Thank you for the review. We truly appreciate the opportunity to serve such a hardworking group. It’s great to hear that the food was enjoyed, and we’re glad we could be part of your day. We’re always looking for ways to make every experience even better, and your feedback helps us do just that. We look forward to serving you again in the future! - The ezCater Team
订购非常简单，订单收到正确，每个人都喜欢这里的食物！
Hi Susan! Thank you so much for the wonderful review! We are thrilled to hear that you had a seamless ordering experience and that your order was exactly as requested. It's great to know this meal was a hit with your group. We appreciate you sharing this positive feedback and look forward to serving you again soon! - The ezCater Team
我们从 Noodles and Co 订购。我们收到了来自 ezcater 的许多确认。当司机达内尔去取餐时，餐厅还没有准备好订单。 Ezcater 很快给我打电话，我们的司机绝对是最好的！达内尔一直与我们沟通有关订单的最新情况。我们非常感谢达内尔。 他从我们这里获得了 5 颗金星！
Hi Gerri, We're so glad to hear that our team responded quickly! We appreciate your positive feedback regarding the delivery experience. We're happy the driver kept you informed and provided excellent service. Thank you for your review! - The ezCater Team
我从 On The Border 订购了 3 份不同的炸玉米饼包作为午餐。鸡肉洒在我的后座上，当我打开食物包装时，我只有一罐生菜、西红柿和奶酪。我前一天点了同样的午餐，收到了 3 盘生菜/番茄/奶酪。我昨天用完了，因为配料不够 25 人吃。我什至问是否所有东西都在袋子里，因为前一天我有更多的食物要携带。有人告诉我一切都在那里。 我不会再在边境上提供餐饮服务。
Hi Eric, Thank you for speaking with us and sharing your experience. We appreciate the opportunity to address the issues you encountered with your order items and are glad we could connect with you to make things right. Quality and accuracy are top priorities for our restaurant partners, and we have shared your feedback with On The Border to ensure these standards are met moving forward. We truly value your trust in our platform and look forward to serving you again soon! - The ezCater Team
将我的订单安排为取货。 幸运的是，我在到达之前给餐厅打电话，得知他们已将我的订单交给了其他人。 我打电话给 EZcater，他解决了这个问题并让餐厅下了新订单。 然而，它延迟了我的取货时间和我与客户的约会……更不用说我必须与客户一起承担的额外压力和损坏控制。 我对再次使用这项服务持严重保留态度。
Hi Ryan, Thank you for taking the time to share your experience. Our ezCater team is here to help and would love the opportunity to better understand what happened and make things right. We attempted to reach you directly but were unsuccessful. At your convenience, please reply to our email from [email protected] so we can gather your feedback and work to resolve this. Thank you! - The ezCater Team
我们没有收到完整的订单。 我们从 Outback Steakhouse 订购盒装餐点以及自助餐。 Outback 已发送确认信息，确认订单中包含缺失的商品。
Hi Mike, Thank you for your feedback—we really appreciate you taking the time to connect with us about your recent order. We're glad we were able to speak directly, resolve the issue, and make things right. Your experience is important to us, and we’re always working to ensure every order is accurate and meets expectations. Thanks again for bringing this to our attention—we truly value your business and hope to serve you again soon. - The ezCater Team
共 200 条符合条件的评价