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餐厅和酒吧

ezCater

200 条评价

4.4200 条评价
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关于 ezCater

数据更新
网站
www.ezcater.com
分类
餐厅和酒吧
所在地
United States · Boston
状态
待认证
近 12 个月
200 条评价
差评回复率
100%(27/27 条)
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ezCater靠谱吗?

ezCater(www.ezcater.com)在 OK.one 的综合评分为 4.4 分(满分 5 分),基于本站收录的 200 条用户评价,属于餐厅和酒吧分类,口碑良好。82% 的评价为 4 星及以上,9% 为 1 星;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

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Stacia L. · 写过 1 条评价 · 体验于 2026-04-12 ·

向朋友推荐虚假广告

推荐朋友虚假广告,如果您留下评论,则明确注明+100 积分,如果您推荐朋友,则明确注明+25,000 积分。没有粗体字或细则。我介绍了2个朋友订购并获得了100积分,当我打电话询问积分在哪里时,他们说最多25,000积分。虚假广告。我们已通过 EZ 餐饮在多个地点多次订购。他们会渡过难关,但过早地送来了热食,没有任何办法让食物保持温暖。我们已经要求提前 15-30 分钟交货,提前 45 分钟到达对于 30 人接收冷食是不可接受的。

ezCater 回复2026-06-02

Hi Stacia, Thank you for taking the time to share your experience. We would love the opportunity to speak with you regarding your order; however, we’re unable to identify your account to reach out directly. What you described is not the experience we aim to provide, and we would genuinely appreciate the chance to learn more about what happened and how we can make things right. If you’re open to connecting, our team is available at 800-488-1803, or you can reach us directly at [email protected]. We value your feedback and the opportunity to improve. - The ezCater Team

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AB · 写过 4 条评价 · 体验于 2026-05-27 ·

回头客!

我是回头客,我一直很欣赏多样化的选择、详细的菜单选项和无缝的流程。一如既往,交付非常完美,食物也很棒!

ezCater 回复2026-05-29

Hi, Thank you so much for the wonderful review! We're thrilled to hear that you enjoy our varied menu options and find the ordering process so seamless. It's great to know your delivery was perfect and that your orders consistently hit the mark for you. We appreciate you sharing this positive feedback and look forward to serving you again soon! - The ezCater Team

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steve MC, · 写过 3 条评价 · 体验于 2026-05-23 ·

一切再次顺利

一切再次顺利,EZCater 就是这样,简单!热食,准时交货,一切都按计划进行!

ezCater 回复2026-05-26

Hi Steve! Thank you so much for the wonderful review! We're thrilled to hear that your experience was smooth yet again. It's great to know everything went exactly as planned, the order was hot, and the delivery was on time. We appreciate your continued trust and look forward to serving you again soon! - The ezCater Team

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Evalyn Van Allen-Shalash · 写过 2 条评价 · 体验于 2026-05-21 ·

餐厅贴心地做了一些…

餐厅贴心地制作了一些完全按订单制作的三明治(根据菜单,牛肉或火鸡没有额外的肉)。 我真的很感激!

ezCater 回复2026-05-26

Hi Evalyn! Thank you so much for this wonderful review! We're thrilled to hear the restaurant was able to prepare your sandwiches exactly to your liking. It's great to know you were pleased with the custom order and your experience overall. We truly value your feedback and look forward to serving you again soon! - The ezCater Team

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Guerry Harbin Super G · 写过 1 条评价 · 体验于 2026-05-21 ·

Bojangles 对我们来说很受欢迎……

博扬格尔斯对我们的会议大受欢迎。鸡肉、脏米饭、通心粉和奶酪又热又新鲜!而且准时。

ezCater 回复2026-05-26

Hi Guerry! Thank you so much for the wonderful review! We're thrilled to hear that Bojangles was a big hit at your meeting. It's great to know your food was served hot, fresh, and exactly on time. We appreciate you sharing this positive feedback and look forward to serving you again soon! - The ezCater Team

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Steve · 写过 1 条评价 · 体验于 2026-05-21 ·

桃子馅饼厂发货

Peach Cobbler Factory 的交付、服务和质量非常出色。 大受欢迎! 谢谢你!

ezCater 回复2026-05-29

Hi Steve! Thank you for taking the time to share this wonderful review! We’re glad to hear you enjoyed your experience and appreciate your kind words. We’ll be sure to pass this feedback along to our catering partner. If you need any help with ezCater orders in the future, please feel free to reach out to us at 1-800-488-1803 or [email protected] — we’re here to help. - The ezCater Team

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Anonymousfiveeighteentwosix · 写过 1 条评价 · 体验于 2026-05-17 ·

诱饵并开启“私人商店”订单 - 已更新

编辑 5.19.26 - Robin 与 ezCater 通过电话联系解决此问题。 她表示,他们正在内部努力解决任何私人商店订单的清晰度问题,以便期望与广告保持一致。 我很欣赏您的回应和双赢解决方案的机会,客户可以清楚地/披露信息,并且 ezCater 可以减少内部客户服务花费时间处理的困惑和/或投诉。 基于 Robin 专业而及时的跟进,我的评论从 2 星更改为 5 星。 从使用 ezCater 超过 15 年以来,这种后续行动表明他们正在倾听,他们正在采取行动,并且他们将审查可以控制的事情。 我知道他们无法控制许多食品问题或送货问题,事情发生在 ezCater 的控制范围之外。 平台的这个内部问题是他们可以控制和改进的,所有事情都表明他们正在采取行动进行改进,以使客户和平台都受益。 原评论 2019 年 18 月 5 日(2 星): 我已经使用 ezCater 多年,并经历过多个不同的工作,所以当我发现某个订单不符合预期积分时,我感到很惊讶。 在尝试解决此问题时,我于 2026 年 5 月 18 日获悉此订单“称为私人商店订单”,并且不符合获得奖励积分的资格。 以前从未遇到过此问题,并且 ezCater 明确存在此问题。 这种经历感觉就像是一个诱饵和开关。 没有迹象表明该订单不符合积分资格。 我登录了 ezCater 网站。 收据和后续餐厅评论来自 ezCater。 我确认,如果我点击重新订购,它将通过 ezCater 进行处理。 我期望在整个过程中获得奖励积分。 没有迹象表明它们不会在整个订单和结账过程中分发。 经过 1 小时 31 分钟的聊天支持后,该问题仍未得到解决。 我的印象是我正在通过 ezCater 完成所有事情,并且 ezCater 的所有后续行动似乎都支持这种印象。 这并不会让我想继续使用 ezCater 平台。 未达到预期,客户服务无法解决未发放奖励积分的问题。

ezCater 回复2026-05-19

Hi Josh, Thank you for allowing us to connect with you today and make things right! Your Rewards points have been successfully added to your ezCater account, and we appreciate the opportunity to walk you through the best ways to maximize your rewards on future orders. If you ever need any assistance, feel free to reach out to our team at 800-488-1803 or [email protected] — we’re always here to help! -The ezCater Team

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Mark Slemons · 写过 1 条评价 · 体验于 2026-05-15 ·

这么多的事情

有很多事情:首先,使用可靠的供应商来交付准确、准时的订单,其次,沟通良好,第三,这很容易。

ezCater 回复2026-05-18

Hi Mark, Thank you so much for the wonderful review! We are thrilled to hear that you are enjoying our reliable vendors, proactive communication, and ease of use. It's great to know your deliveries have been accurate and our services are hitting the mark for you. We appreciate you sharing this positive feedback and look forward to serving you again soon! - The ezCater Team

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Paul Tyman · 写过 2 条评价 · 体验于 2026-05-13 ·

很棒的服务

优质的服务、确认和沟通。搜索功能有点笨拙,但是一旦您选择了供应商,一切都会变得精简并且非常用户友好。

ezCater 回复2026-05-15

Hi Paul, Thank you so much for sharing your experience! We're thrilled to hear that our communication and streamlined process stood out to you. We also greatly appreciate your honest feedback regarding our search function. We will be sharing your comments with our teams, as we are continuously updating and refining our platform. We truly value your insights and look forward to serving you again soon! - The ezCater Team

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Rozalynda P. · 写过 1 条评价 · 体验于 2026-05-07 ·

有史以来最好的餐饮

工作人员——马可和他的助手——非常棒。他们在展示中融入的个人风格非常棒。一流的客户服务和食物......太棒了!我们作为一家公司。大量订购,我不会忘记从这家黑熊餐厅获得的服务和待遇!

ezCater 回复2026-05-14

Hello Rozalynda, We are so glad to hear you had such a wonderful experience with Black Bear Diner and enjoyed the food! We’ll be sure to pass this feedback along to our restaurant partner! If you need any help with ezCater orders in the future, please feel free to reach out to us at 1-800-488-1803 or [email protected] — we’re here to help. - The ezCater Team

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Bella · 写过 1 条评价 · 体验于 2026-05-13 ·

总体来说很棒的体验

总体来说很棒的体验! 订购很简单,选择很棒,客户服务也非常有帮助。

ezCater 回复2026-05-14

Hi Bella, We are so glad you had a great experience! We appreciate your kind words about our easy ordering, selection, and helpful customer service. Thank you for your feedback! -The ezCater Team

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Sydney Wilson · 写过 1 条评价 · 体验于 2026-05-13 ·

我点了 40 个汉堡,结果只拿到了 20 个

我点了 40 个汉堡(2 个订单 20 个),但只收到了 20 个。没有足够的食物供每个人使用,这非常令人失望。

ezCater 回复2026-05-14

Hi Sydney, Thank you for sharing your experience with us. We understand how important it is to receive everything you order. We're glad we could connect with you directly and make things right! If you ever need assistance with a future order, please don’t hesitate to reach out to our 24/7 customer service team at 800-488-1803 or [email protected] — we’re always here to help! -The ezCater Team

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Dana Heinemann · 写过 1 条评价 · 体验于 2026-05-12 ·

轻松取货

取货很方便,前面有很大的空间可以拿订单。友好的工作人员,美味的新鲜食物。内部干净,菜单选项可满足多种饮食需求。

ezCater 回复2026-05-13

Hi Dana, We're happy you found the pickup easy and staff friendly! It's great to know you enjoyed the fresh food, clean environment, and diverse menu. We’ll be sure to pass this feedback along to our catering partner. If you need any help with ezCater orders in the future, please feel free to reach out to us at 1-800-488-1803 or [email protected] — we’re here to help. - The ezCater Team”

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Krishana Scott · 写过 1 条评价 · 体验于 2026-05-08 ·

送货服务很棒

送货服务很棒。然而,当我们打开法式吐司锅时,吐司上正好有两个白色瓶盖。

ezCater 回复2026-05-11

Hi Krishana, Thank you for speaking with us and sharing your experience. We appreciate being able to connect with you and come to a resolution. We look forward to serving you again soon. -The ezCater Team

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Joanna Coomes · 写过 1 条评价 · 体验于 2026-05-09 ·

他们真的是EZ

我在最后一刻提出了当日送达的请求,ezCater 帮我实现了这一点。该网站清晰易懂,甚至可以提前几分钟送达。太棒了,我会再次使用它们。

ezCater 回复2026-05-11

Hello Joanna, We're happy to hear that we were able to fulfill your last-minute, same-day request! We're glad you found our website easy to navigate and that your delivery arrived early. Thank you for your positive feedback; we appreciate it! -The ezCater Team

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Morgan · 写过 1 条评价 · 体验于 2026-05-09 ·

镇上最好的烧烤!

米德伍德烧烤绝对美味。饭菜很热,准备得很准时。谢谢米德伍德!

ezCater 回复2026-05-11

Hi Morgan! Thank you for taking the time to share this wonderful review! We’re glad to hear you enjoyed your experience and appreciate your kind words. We’ll be sure to pass this feedback along to our catering partner. If you need any help with ezCater orders in the future, please feel free to reach out to us at 1-800-488-1803 or [email protected] — we’re here to help! - The ezCater Team

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Puhalanthi Pavadaisamy · 写过 2 条评价 · 体验于 2026-05-08 ·

安吉丽娜面包店的送货很糟糕

Angelina Bakery的送货很糟糕,我们点的水果挞有一半是倒过来的!我们支付了 63.00 美元的运费! 我还点了所有的婴儿拼盘,但除了一个拼盘,其余的都是全尺寸的拼盘!出了什么问题? 这太糟糕了! 这次安吉丽娜面包店的经历不太好! 说我们对食物的味道没有任何问题,非常好。

ezCater 回复2026-05-11

Hello Puhalanthi, Thank you for speaking with us and sharing your experience. We appreciate being able to connect with you and appreciate your feedback. We look forward to serving you again soon. -The ezCater Team

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Daneca · 写过 1 条评价 · 体验于 2026-05-05 ·

食物很棒

食物很棒,又美味又热,有很多选择。将再次向他们订购。非常适合我们的五月五日派对

ezCater 回复2026-05-06

Hello Daneca, We're happy to hear that you enjoyed the food and selection! It's great the order was perfect for your Cinco De Mayo party. We appreciate your feedback and look forward to serving you again! -The ezCater Team

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Neil Wetzell · 写过 1 条评价 · 体验于 2026-05-05 ·

食物很棒,还有那个人……

食物很棒,送餐的人非常乐于助人。

ezCater 回复2026-05-06

Hi Neil! Thank you so much for the wonderful review! We are delighted that the food met your expectations. It's great to know that our delivery team was able to provide helpful setup assistance for your group. We appreciate you sharing this positive feedback and look forward to serving you again soon! - The ezCater Team

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Jessica Gray · 写过 2 条评价 · 体验于 2026-05-05 ·

交货时间还早

送餐时间很早,送餐员又快又礼貌,食物也很好吃。使用 ezCater 获得企业送货非常容易,很高兴我找到了它们。

ezCater 回复2026-05-06

Hello Jessica, We're happy to hear that your delivery experience was positive! It's great that you found our service helpful for corporate deliveries, and we appreciate your feedback. -The ezCater Team