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餐厅和酒吧

ezCater

200 条评价

4.4200 条评价
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关于 ezCater

数据更新
网站
www.ezcater.com
分类
餐厅和酒吧
所在地
United States · Boston
状态
待认证
近 12 个月
200 条评价
差评回复率
100%(27/27 条)
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ezCater靠谱吗?

ezCater(www.ezcater.com)在 OK.one 的综合评分为 4.4 分(满分 5 分),基于本站收录的 200 条用户评价,属于餐厅和酒吧分类,口碑良好。82% 的评价为 4 星及以上,9% 为 1 星;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

他们非常友好并且超越了一切!

ezCater 回复2026-07-13

Hi Stacey, Thank you so much for the wonderful review! We love hearing that our team went above and beyond to deliver a friendly experience. Your support means the world to us, and we look forward to taking great care of you again next time! - The ezCater Team

送货很棒

很棒的送货,很棒的食物。 肯定会再次使用。

ezCater 回复2026-07-10

Hi Jenna, Thank you so much for the wonderful review! We are thrilled to hear you enjoyed the food and the delivery experience. We truly appreciate your continued support and look forward to serving you again soon! - The ezCater Team

食物很完美

食物很完美,准时送达,布置得很好

ezCater 回复2026-07-10

Hi there, We're so glad to hear you enjoyed the food and that our delivery and setup met your expectations. Thank you for sharing your positive experience! -The ezCater Team

易于订购

订购方便,交货准时,我们以合理的价格获得了所需的一切。

ezCater 回复2026-07-13

Hi Nat, Thank you so much for the wonderful review! We are thrilled to hear that you had an easy ordering experience and that your delivery arrived right on time. It is great to know you received everything you wanted at a fair price. We appreciate you sharing this positive feedback and look forward to serving you again soon! - The ezCater Team

一切都按时交付并且……

一切都按时交付,一切都正确。

ezCater 回复2026-07-09

Hi Kelly, Thanks for the review! We’re glad to hear your order arrived on time and exactly as expected. We appreciate your business and hope to serve you again soon! - The ezCater Team

食物和送货都很出色

ezCater 回复2026-07-09

Hi Cathy, Thank you so much for the wonderful review! We are delighted to hear that the food and delivery service hit the mark for you. We truly appreciate you sharing this positive feedback and look forward to serving you again soon! - The ezCater Team

使用 EZCater 一切都变得超级简单

一切都超级简单、快速且可靠。 我一直知道我的订单是在良好的人手中。

ezCater 回复2026-07-09

Hi Ted, Thank you for your fantastic review! We are so happy to hear that you consistently find our service easy, fast, and reliable. It's wonderful to know that you feel confident your orders are always in good hands. We truly appreciate your trust in us! -The ezCater Team

我们团队喜爱的新鲜健康餐饮选择

食物很美味,但他们只是把食物放在桌子上,然后很快就离开了,所以这是唯一的事情。但除此之外一切都很棒。食物超级新鲜美味,有多种团队和柠檬水选择,他们甚至比预期更早到达我们的食物,这很可爱。我们点了自助式牛排和鸡肉香辣酱配藜麦,还有各种配菜,都很合胃口。 如果您的团队比较健康,那么这个地方是一个不错的选择。

ezCater 回复2026-07-09

Hello Joanna, We're so happy to hear you enjoyed the fresh, delicious food and the variety of options! It's wonderful that your order arrived earlier than expected and that our healthier choices were a hit with your team. We appreciate your feedback regarding the setup of the food and will certainly use it to improve our service. Thank you for your kind words! -The ezCater Team

我经常为商务提供午餐

我经常为商务提供午餐,并在多个城市使用 Ezcater。 他们非常可靠。

ezCater 回复2026-07-08

Hi there, Thank you so much for sharing your experience! Catering corporate lunches across multiple cities can be a major logistical challenge, so we are thrilled to hear that ezCater has become your reliable, go-to platform. Our team and our restaurant partners work incredibly hard to ensure consistent, high-quality service no matter where your business takes you. We truly appreciate your continued partnership and look forward to keeping your future meetings well-fed and seamless! - The ezCater Team

交货准时

交货准时,没想到还收到咖啡,他们还送来了牛奶的植物选择。

ezCater 回复2026-07-08

Hi Marina! Thank you so much for the wonderful review! We are thrilled to hear that your delivery arrived right on schedule. It is great to know that our plant-based milk options hit the mark for you. We appreciate you sharing this positive feedback and look forward to serving you again soon! - The ezCater Team

沟通非常出色——他们……

沟通非常出色 - 他们甚至为我们安排了 - 非常友善和乐于助人 - 一千个谢谢

ezCater 回复2026-07-06

Hi Bridget, Thank you so much for the wonderful review! It’s great to know that our team's communication and helpfulness made a positive impact on your experience. We truly appreciate your kind words and look forward to serving you again soon! - The ezCater Team

没有演出...没有早餐

我通过 EZ Cater 订了 50 人份的早餐。我收到了一封确认订单的电子邮件,随后又收到了第二次确认,表明餐厅已确认交货日期和时间。尽管进行了两次确认,但什么也没有到达。在 EZ Cater 等待了 10 分钟后,我被告知餐厅没有人可以送餐。到那时,再做其他安排已经太晚了,我们的商务早餐变成了不吃早餐的会议。 EZ Cater 的决定只是告诉我他们不会向我收费(这应该是最低限度),并询问我是否想再下一份订单,即使它不可能按时送达。如果您要为重要会议或活动订餐,我强烈建议您直接从当地餐厅订购,而不是依赖 EZ Cater。

ezCater 回复2026-07-06

Hello Evan, Thank you for taking the time to share your experience. Our ezCater team is here to help and would love the opportunity to better understand what happened and make things right. We attempted to reach you directly but were unsuccessful. At your convenience, please reply to our email from [email protected] so we can gather your feedback and work to resolve this. Thank you! -The ezCater Team

以零解释将我作为消费者锁定在我的帐户之外

更新-我收到了罗宾的电话和电子邮件。她为我的经历道歉,并说我的帐户一开始就不应该被锁定。他们正在调查这件事是如何发生的,以确保它不会发生在其他人身上。我们进行了一次非常坦诚和诚实的对话,正是与 EzCater 的沟通让我相信我的实例是 1 次。 我不确定我的下一步应该是什么。我已经发送了两封电子邮件并打了几次电话,询问我的帐户已被锁定,但我还没有收到任何解释。我得到的唯一答复是“如果主管愿意的话,他们会在 24 小时内给你回电。”不幸的是,回调从未到来。 就背景而言,我在退休后创办了自己的餐饮公司并成为一家小咖啡馆的合伙人之前,花了很多年的时间管理大型活动和节日的餐饮运营。最近,我复出,负责管理华盛顿特区 UFC 250 Freedom 赛事的餐饮运营。 活动期间,您的团队在我们解决公司信用卡问题时提供了极大的帮助。然而,令我惊讶的是,杰西卡·C. 取消了两份餐饮订单,其中包括一份原定在一小时内取货的订单。虽然我们克服了眼前的挑战,但从那时起我一直无法获得有关我的帐户的任何解释或帮助。 我更担心的是缺乏沟通。很多活动行业的同仁都是根据我的推荐使用EZCater。订单可能会在没有警告的情况下被取消,然后无法联系到任何人寻求答案,这种可能性令人担忧——不仅对我来说,而且对那些依赖您的服务来处理时间敏感事件的其他人来说也是如此。 讽刺的是,我们原本计划让我们的餐厅成为 EZCater 合作伙伴,以帮助发展我们当地的餐饮业务。相反,我发现我的帐户不再允许我查看收据、兑换奖励积分或下餐饮订单,尽管我仍然可以发送推荐邀请。这让我不确定我的帐户状态以及发生了什么。 在我的整个职业生涯中,我一直秉承“从客人的角度”看待每一种情况的理念。这是我一直推荐 EZCater 的原因之一 - 我相信我们共同致力于客户体验。 我真诚地感谢您通过电话或电子邮件解释我的帐户发生了什么以及我们如何继续前进。感谢您抽出宝贵的时间,我期待很快收到某人的来信。

ezCater 回复2026-07-06

Hi Steph, Thank you so much for taking the time to connect with us today and for allowing us the opportunity to review your account and experience. We are glad we were able to get everything sorted out and reactivate your account. We deeply value your partnership, your industry recommendations, and your trust. We look forward to your continuous partnership and are here for any assistance you may need. -The ezCater Team

我们喜欢 ezcater

订购过程非常简单。我很感谢餐厅收到我的订单时的确认,尤其是当我碰巧不在办公桌前时收到的短信。下载 PDF 收据是关键,它使加载到我们的内部系统变得容易 10 倍!

ezCater 回复2026-07-02

Hi Coco, Thank you so much for the fantastic review and for sharing the specific features that make your job easier. We LOVE hearing this! We completely understand that when you're managing a busy schedule, you can't always be tied to your desk. That’s exactly why we designed our text notifications—to give you total peace of mind that your order is confirmed and on track, no matter where you are. We’re also thrilled to hear that the quick PDF receipt download is saving you time and making your internal expense tracking ten times easier! Thank you for your wonderful partnership, and we look forward to keeping your future orders completely seamless! - The ezCater Team

很棒的服务

当我必须更改订单时,有人接听并能够立即提供帮助。然后,他们在电话中与我确认了一切,即使是在最后一刻。超级有帮助!

ezCater 回复2026-07-01

Hello Kall, We're so glad we could assist you promptly with your order change and confirm everything to your satisfaction, even at the last minute. We truly appreciate your kind words! -The ezCater Team

为什么选择ezCater?

我在工作期间已经使用这个网站很长一段时间了,我发现在一个平台上提供各种美食非常方便。虽然我在不同的餐厅遇到过挑战,但我在 ezCater 上从未遇到过任何问题。他们的客户服务不仅容易获得,而且响应迅速,并且在解决可能出现的任何问题时表现出值得称赞的谨慎程度。我自信地将 ezCater 评为 10 分(满分 10 分)。

ezCater 回复2026-07-01

Hi Chenelle, Thank you so much for the incredible 10 out of 10 rating! We are so glad that having a diverse array of cuisines on a single platform has made ordering for your workplace exceptionally convenient over the years. We know that in food delivery, unexpected challenges can occasionally pop up with individual orders, but our goal is to always have your back when they do. Hearing that our customer service team has been prompt, accessible, and deeply caring in resolving those concerns means the world to us. We truly appreciate your long-term partnership and look forward to continuing to keep your office fed and supported for many more years to come! - The ezCater Team

非常适合订购大量食物

为大型团体订购大量食物可能会让人不知所措,尤其是在试图为每月的会议提供多样性时。 ezCater 有助于解决决策瘫痪问题。用户界面简单明了,送货费用非常透明。参与活动的餐厅和送货员总是很棒。

ezCater 回复2026-06-30

Hi Tammy, Thank you so much for this incredible review! Managing variety for recurring monthly meetings while avoiding group decision paralysis is no easy task, and we are thrilled our platform takes that weight off your shoulders. We’re also glad to hear you appreciate our transparent delivery fees and the excellent service from our restaurant partners and couriers. They work hard behind the scenes to keep your team lunches seamless. Thank you for your partnership, and we look forward to making next month's meeting just as easy! - The ezCater Team

我在周日晚上订购了一份…

我在周日晚上订购了周一上午 11:30 的送货服务,一切都很顺利。 食物订单准确且美味。

ezCater 回复2026-06-30

Hi Kathy! Thank you so much for the wonderful review! We are thrilled to hear that your Sunday night order arrived right on time and that everything went smoothly. It’s great to know you enjoyed the food and that this order met your expectations. We appreciate you sharing this positive feedback and look forward to serving you again soon! - The ezCater Team

服务一如既往地很棒而且总是…

服务一如既往地很棒而且总是准时! 食物也很棒,他们从不让人失望。

ezCater 回复2026-06-30

Hi Shelley! Thank you so much for the wonderful review! We're thrilled to hear that our service and food continue to hit the mark for you. It's great to know that your order arrived on time and did not disappoint. We appreciate you sharing this positive feedback and look forward to serving you again soon! - The ezCater Team

缺少物品

我们从两个地方订购的都没有给我们一切。 Wingstop 没有给我们提供盘子或餐具,也没有为我们的 75 个鸡翅提供任何牧场或蓝纹奶酪酱。敷料丢失非常令人失望。 我们从 Burgerfi 订购,但没有收到任何餐具、餐巾或盘子。如果我们只依靠他们来维持我们的聚会怎么办?不太好。

ezCater 回复2026-06-29

Hello Marly, Thank you for taking the time to share your experience. We would love the opportunity to speak with you regarding your order; however, we’re unable to identify your account to reach out directly. What you described is not the experience we aim to provide, and we would genuinely appreciate the chance to learn more about what happened and how we can make things right. If you’re open to connecting, our team is available at 800-488-1803, or you can reach us directly at [email protected]. We value your feedback and the opportunity to improve. -The ezCater Team