ezCater (www.ezcater.com) has a 4.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Restaurants & Bars and its reputation is good. 82% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Easy to order, communicative, on time . Especially love the texts and communication on day of event. People who order catering are constantly worried about did they order; will it really arrive;... the list goes on. Ezctering brings down the anxiety because you can check your order any time and they communicate with you.
Reply from ezCater2026-08-07
Hi Julie,
Thank you so much for your wonderful review! We know ordering catering can be a stressful endeavor, so knowing our real-time updates and tracking gave you peace of mind means a lot. We’re thrilled we could make your experience stress-free and look forward to serving you again.
- The ezCater Team
S
Stacy · 1 review · Experienced 2026-08-06 ·
★★★★★
It was wonderful
It was wonderful, on time, set up for us and delicious. Thank you.
Reply from ezCater2026-08-07
Hi Stacy,
Thank you for taking the time to share your feedback! We’re happy to hear you had a wonderful experience with a delicious, and well set-up meal. We look forward to serving you again!
- The ezCater Team
I placed several orders to arrive simultaneously and it every delivery went smoothly and arrived early. This was across different cities, and time zones. Great job!
Reply from ezCater2026-08-06
Hi Lindsay,
Thank you for the wonderful feedback! Managing deliveries across multiple cities and time zones can be a complex puzzle, we’re so excited to hear every order went off without a hitch. We appreciate you sharing this positive feedback and look forward to serving you again soon!
- The ezCater Team
V
Valerie · 2 reviews · Experienced 2026-08-04 ·
★★★★★
Cookie Monster approved!
Our cookies came right on time...not only that, they were still warm. The delivery was smooth and friendly. Everyone in the office loved this afternoon treat on National Chocolate Chip Cookie Day. All of the flavors were excellent! We will definitely use Insomnia again!
Reply from ezCater2026-08-05
Hi Valerie!
Thank you for taking the time to share this wonderful review! We’re glad to hear you enjoyed your experience and appreciate your kind words. We’ll be sure to pass this feedback along to our catering partner. If you need any help with ezCater orders in the future, please feel free to reach out to us at 1-800-488-1803 or [email protected] — we’re here to help.
- The ezCater Team
N
Nick Majka · 1 review · Experienced 2026-08-04 ·
★★★★★
Very easy process
Very easy process. Order was ready on time and accurate.
Reply from ezCater2026-08-05
Hi Nick,
Thank you so much for the feedback! We are so glad to hear you had a seamless experience and that you got your order right on time. We look forward to serving you again in the future!
- The ezCater Team
Edited Review: Ezcater reached out about the problem below, and they made every effort to fix the issue. The issue was with Wild Eggs, and maybe the restaurant was just having an off day. Thank you, Ezcater! You guys have excellent customer service!
First Review: The order was 20 minutes late. She said she couldn't find us even though she had an address, company name, we have a large sign over the door, and she was standing a few yards from the door and sign. The food was incorrect. We ordered eggs and were given sausage. The French Toast casserole was mediocre. Kalamity Katies's was excellent though. The other times we have ordered through Ezcater have been good. This is a problem with Wild Eggs.
Reply from ezCater2026-08-04
Hi Kristi,
Thank you so much for updating your review and for taking the time to speak with us!
We truly appreciate the opportunity to make things right. Feedback like yours is so valuable—it not only helps us improve, but it also allows us to hold our restaurant partners accountable to the high standards you expect.
Please remember that our 24/7 customer service team is always here if you ever need support with a future order. We’re so glad we could help, and we look forward to serving you again soon!
- The ezCater Team
A company to trust to offer a wide range of offerings for business related meals. Reliable and easy to use. Makes planning a breeze.
Reply from ezCater2026-08-03
Hi Ginger,
Thank you for taking the time to tell us about your experiences! We know how important it is for business meals to be stress-free and reliable. We’re glad to be trusted to make that happen.
We look forward to serving you again in the future!
- The ezCater Team
Hi Justin,
Thank you for the wonderful review! We’re so happy to hear that you enjoyed the food and that our delivery team provided a courteous and professional experience.
We appreciate your support and we look forward to serving you again soon!
-The ezCater Team
Hi Katie,
Thank you so much for the feedback! We’re so glad to hear you enjoyed your order and that your delivery and set up went smoothly.
We appreciate your support and we look forward to serving you again!
- The ezCater Team
Hi Jamie,
Thank you so much for the feedback! We are so glad to hear that ordering was a breeze, the delivery went smoothly, and everyone enjoyed the food. Knowing you'll be ordering with us again made our day! We look forward to serving you next time!
- The ezCater Team
Hi April,
Thank you for taking the time to share your experience. Our ezCater team is here to help and would love the opportunity to better understand what happened and make things right.
We attempted to reach you directly but were unsuccessful. At your convenience, please reply to our email from [email protected] so we can gather your feedback and work to resolve this. Thank you!
-The ezCater Team
Hi Carol,
Thank you so much for taking the time to share this review!
We know how important it is to get your order delivered directly to where you actually need it—not just dropped off in a lobby or at the front entrance. We are thrilled to hear that everything arrived right on time, complete, and exactly where you requested.
We truly appreciate your support and look forward to making your next delivery just as effortless!
- The ezCater Team
Hi Kimani,
Thank you so much for the wonderful review! We are thrilled to hear that your food was delicious and that our delivery team provided prompt, professional service. It is great to know this order hit the mark for you. We appreciate you sharing this positive feedback and look forward to serving you again soon!
- The ezCater Team
Hi Summer,
We are so happy to hear that we could assist with your last-minute request and make your company happy. It's wonderful to know that our team, along with the restaurant, went above and beyond for you. We truly appreciate your recommendation!
-The ezCater Team
Hi Cami,
Thank you so much for the fantastic review!
We are thrilled to hear that ezCater makes feeding your office a breeze. It’s wonderful to know that features like real-time text tracking and instant receipts are helping streamline your workday and give you peace of mind.
We truly appreciate your partnership and look forward to keeping things easy for your team’s future meals!
- The ezCater Team
Hi Jane,
Thank you for taking the time to share your feedback! We are so glad to hear that the ordering process was smooth and easy for you.
We also appreciate your note regarding the delivery timing—it’s great to know the driver hit that sweet spot of being helpful while respecting your space. Thank you again for choosing us, and we look forward to assisting you with your next order!
- The ezCater Team
Hi Danielle,
Thank you so much for the wonderful review! We are thrilled to hear that you enjoyed the food, the generous portions, and our customer service. It's great to know that this order arrived right on time and hit the mark for you. We truly appreciate your continued support and positive feedback. We look forward to serving you again soon!
- The ezCater Team
Hi Mia,
Thank you for taking the time to share this wonderful review! We’re glad to hear you enjoyed your experience and appreciate your kind words. It's great to know that you love the food and that our catering partner was able to make the delivery process smooth and easy for you.
We’ll be sure to pass this glowing feedback along to them. We truly appreciate your support and look forward to serving you again soon!
- The ezCater Team
Hi Richard,
Thank you so much for the fantastic review! We are thrilled to hear that your food arrived hot, fresh, and right on time.
It’s especially wonderful to know that your delivery driver was so engaging and made the experience truly great for you—we will be sure to pass along your kind words. Thank you for choosing us, and we look forward to serving you again soon!
- The ezCater Team
Hi Sharlu,
Thank you so much for the wonderful review! We are thrilled to hear that our platform makes ordering for your group simple and convenient. It's great to know that our menus offer the ease and variety you need. We truly appreciate your positive feedback and look forward to serving you again soon!
- The ezCater Team
