ezCater (www.ezcater.com) has a 4.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Restaurants & Bars and its reputation is good. 82% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
J
Jenny · 1 review · Experienced 2026-03-09 ·
★★★★★
Group Orders made easy
I love the ease of being able to have our staff order exactly what they want from the restaurant without me having to collect the orders. The restaurant then clearly labeled each order so it was easy for everyone to get their order with no guess work.
Reply from ezCater2026-03-10
Hi Jenny,
Thank you for the great feedback! We’re so glad to hear that the ordering process made things easier for you and your team. Our goal is to simplify group ordering so everyone can choose exactly what they want without the hassle of collecting individual orders. It’s also great to know the restaurant’s labeling helped make pickup smooth and stress-free for your staff. We truly appreciate you taking the time to share your experience and look forward to helping with your next group order!
- The ezCater Team
K
Kathy C. · 2 reviews · Experienced 2026-03-06 ·
★★★★★
We ordered from Cowboy Chicken
We ordered from Cowboy Chicken. The order came before requested time which is always good. Food was still warm and very delicious.
Reply from ezCater2026-03-09
Hi Kathy,
Thank you for the review. We're happy to hear that your Cowboy Chicken order arrived early and that you enjoyed the warm, delicious food. Thank you for your positive feedback; we appreciate it! We look forward to serving you again in the future!
- The ezCater Team
R
Richard · 1 review · Experienced 2026-03-08 ·
★★★★★
Horrible experience (expensive/small amount of food)
Our company, a Fortune 500 organization, has been using the Relish app (owned by ezCater) to provide on-site employee lunches in Hillsboro over the past several years. However, the value and quality have been consistently disappointing. The portions are small relative to the price, and the vendor selection is very limited—typically the same few restaurants, many of which offer mediocre food at best.
Given that many restaurants are located nearby, I looked into the situation further. After speaking directly with several restaurant owners, I learned that the platform reportedly charges substantial additional fees—around 25~30% on top of the original cost. As a result, restaurants either raise prices or reduce portions to offset these fees, which ultimately impacts employees. This fee structure also discourages higher-quality restaurants from participating, as they find the terms unsustainable.
Reply from ezCater2026-03-09
Hi Richard,
Thank you for taking the time to share your experience. Feedback like yours is important to us, and we appreciate you bringing these concerns to our attention.
At the moment, we weren’t able to verify an account associated with this review, but we’d still welcome the opportunity to learn more about your experience in Hillsboro and better understand the concerns you raised around pricing, portions, and restaurant selection.
Our goal is to make workplace meals convenient while supporting local restaurant partners, and we’re always working to improve the quality and variety of options available on the platform.
If you’re open to it, please reach out to our support team at [email protected] so we can connect with you directly and look into this further.
Thanks again for the feedback.
— The Relish Team
C
Christina Suarez · 1 review · Experienced 2026-03-06 ·
★★★★★
Reliability.
Reply from ezCater2026-03-09
Hi Christina,
Thank you so much for the 5-star review! We truly appreciate you highlighting our reliability—it’s something our team works hard to deliver every day.
-The ezCater Team
K
Kelly Whelan · 1 review · Experienced 2026-03-05 ·
★★★★★
Great vendor
Delivered on time and the food was great!
Reply from ezCater2026-03-06
Hi Kelly,
We're happy to hear that you received your order on time and enjoyed the food. Thank you for your positive feedback; we appreciate it!
-The ezCater Team
T
Trey Bullet · 1 review · Experienced 2026-03-05 ·
★★★★★
The price does not align with the amount of food offered
The food was pretty good, but if I’m being honest, the company seems extremely cheap and appears to be very tight with the amount of food they provide for the amount of people I purchased it for. I spent over $300 and they don’t even provide napkins and utensils for the food which is ridiculous. Each pan of food that I purchased was for 10 people. However, the pans of food did not match up with the numbers that I paid for, it was significantly less and was minimal in comparison. Luckily everyone did not come in for breakfast so we did not fall short, but I will not be using them again because the food amount based on the price just don’t add up. Very disappointing!
Reply from ezCater2026-03-06
Hi Trey,
Thank you for taking the time to share your feedback and for speaking with our team today. We’re glad to hear you’ve had positive experiences using our platform over the years and truly appreciate your continued trust in us.
We’re sorry to hear this particular order didn’t meet your expectations. As a marketplace, we work closely with our restaurant partners to help ensure quality, reliability, and appropriate portion sizes. We understand how frustrating it can be when the portions or inclusions don’t align with what was expected, especially when ordering for a group.
We appreciate you sharing the details of your experience, and we’ll be sure to pass your feedback along to the restaurant directly. Thank you again for your continued support—we look forward to assisting with your future orders.
– The ezCater Team
Ordering is simple and there’s a enough variety of restaurants to choose from. The ezCater team always reaches out promptly if the vendor has any questions or updates. Deliveries arrive on time, and the drivers are courteous and professional.
Reply from ezCater2026-03-04
Hi Rebecca!
We’re thrilled to hear that you’re enjoying the variety of restaurants and find the ordering process simple. It’s great to know that our team has been able to provide the prompt updates and professional service you expect. Thank you so much for the wonderful review; we look forward to serving you again soon!
- The ezCater Team
M
Melinda D. · 1 review · Experienced 2026-03-03 ·
★★★★★
My experience with EZCater has been…Wonderful
My experience with EZCater has been great so far. Delivery is on time and the food is delivered hot and fresh. I get good feedback on the foods and my employees are happy.
Reply from ezCater2026-03-04
Hi Melinda!
Thank you so much for the wonderful review! We’re thrilled to hear that your team enjoyed the meal and that everything arrived right on time. It's great to know the food was hot and fresh, and—most importantly—that your employees were happy. We appreciate you sharing this positive feedback and look forward to serving you again soon!
- The ezCater Team
G
Gary Holm · 4 reviews · Experienced 2026-02-27 ·
★★★★★
Products delivered on time and my…
Products delivered on time and my instructions were followed precisely.
Reply from ezCater2026-03-02
Hi Gary!
Thank you so much for the wonderful review! We're thrilled to hear that your products arrived on time and that we followed your instructions carefully. We truly appreciate your feedback and look forward to serving you again soon!
- The ezCater Team
T
Tina · 1 review · Experienced 2026-02-26 ·
★★★★★
I have always had great experiences…
I have always had great experiences through EZ Catering. On time, professional, and friendly delivery service.
Reply from ezCater2026-03-02
Hi Tina!
We're thrilled to hear that you’ve consistently had such great experiences with us. We truly appreciate you highlighting the delivery team for their professionalism and punctuality. Thank you for your continued trust in our platform—we look forward to serving you again soon!
- The ezCater Team
I love La Fromagerie's duck sandwiches and salads. Life-changing!
Reply from ezCater2026-02-27
Hi Candy!
Thank you for taking the time to share this wonderful review! We’re glad to hear you enjoyed your experience and appreciate your kind words. We’ll be sure to pass this feedback along to our catering partner.
If you need any help with ezCater orders in the future, please feel free to reach out to us at 1-800-488-1803 or [email protected] — we’re here to help.
- The ezCater Team
The EZ Cater platform is user friendly and makes selecting items and checking out quick!
Reply from ezCater2026-02-26
Hi,
We're happy to hear that our platform is user-friendly and that you found the selection and checkout process quick. Thank you for your positive feedback!
- The ezCater Team
J
Jim Shaughnessy · 1 review · Experienced 2026-02-25 ·
★★★★★
Issue with Delivery, not ezCater's Fault but not good follow-up
Quick response time, but had an issue with items missing from the delviery. Customer service could not get us an update as the restaurant was too busy to answer them, so we had to go pick it up. I was told a discount would be applied for our troubles, but invoice was for full price on the order. So now I have to keep reaching out to them for resolution.
Reply from ezCater2026-02-26
Hi Jim,
Thank you for taking the time to share your experience. Our ezCater team is here to help and would love the opportunity to better understand what happened and make things right. We attempted to reach you directly but were unsuccessful. At your convenience, please reply to our email from [email protected] so we can gather your feedback and work to resolve this. Thank you!
- The ezCater Team
The food was good and all things came correctly as ordered. Packaging could’ve been better as there were quite a few that dripped a lot of sauce all over. The driver was great and helped out beyond expectations in setting up. She was great!
Reply from ezCater2026-02-26
Hi Tyler!
Thank you so much for the wonderful review! We’re thrilled to hear the food was enjoyed and that your driver provided such excellent service during setup.
We will share your experience regarding the packaging with our catering partner to ensure improvements are made. We truly value your feedback and look forward to serving you again soon!
- The ezCater Team
J
JP · 2 reviews · Experienced 2026-02-25 ·
★★★★★
Easy to order!02252026
Easy to order, easy to make changes to order. Delivery was on-time and delicious.
Reply from ezCater2026-02-26
Hi Joan,
We're happy to hear that ordering was easy and that you could make changes without problems. We're also glad the delivery was on-time and delicious! We look forward to serving you again soon!
- The ezCater Team
C
Canadian traveller · 2 reviews · Experienced 2026-02-25 ·
Hi Chad,
We're so glad you enjoyed your experience with our customer service, food selection, and delivery. Thank you for your positive feedback! We look forward to serving you again soon!
- The ezCater Team
J
Jessica W · 1 review · Experienced 2026-02-24 ·
★★★★★
It is great to have the ability to go…
It is great to have the ability to go to other places that would normally not delivery to my area. Makes for a wider selection!
Reply from ezCater2026-02-25
Hi Jessica,
We're happy to hear that you appreciate having more options available in your area. Thank you for your positive feedback; we appreciate it!
-The ezCater Team
L
Lincoln Westcott · 1 review · Experienced 2026-02-25 ·
★★★★★
ezCater is fantastic
ezCater is fantastic! I needed food in a timely fashion, and I relied on this company to deliver which they did. Being late’s not an option for what I was doing and they were right on time! Highly recommended.
Reply from ezCater2026-02-26
Hi Lincoln!
Thank you so much for the wonderful review! We are thrilled to hear that our team met your expectations and delivered exactly when you needed it. We really appreciate the recommendation, and look forward to serving you again soon!
- The ezCater Team
L
Lori Heath · 1 review · Experienced 2026-02-24 ·
★★★★★
Always reliable and right on time (or…
Always reliable and right on time (or even early)!
Reply from ezCater2026-02-25
Hi Lori,
We are happy to hear that our service is reliable and punctual for you. Thank you for your positive feedback; we appreciate it greatly!
-The ezCater Team
K
Kevin Johnson · 1 review · Experienced 2026-02-25 ·
★★★★★
Secret weapon for company catering!
Such ease of use on the website, excellent options to choose from, and delivery and set up were perfect.
Great system and service.
Reply from ezCater2026-02-25
Hello Kevin,
We're happy to hear that the website was easy to use and that you found excellent options. We appreciate your feedback regarding the perfect delivery and setup!
-The ezCater Team
