ezCater (www.ezcater.com) has a 4.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Restaurants & Bars and its reputation is good. 82% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
K
Katie · 1 review · Experienced 2026-04-08 ·
★★★★★
Ordered Fajita Package through catering…
Ordered Fajita Package through catering for 15 people. Ordered chicken as an a la carte protein item. Came in a half pan. Fajita meat came in almost 20 individual packages that we had to unload into a half pan tray ourselves. Did they run out of foil trays? If so, we would have been prepared for that. Rice and beans with pico/guac/sour cream also came in almost 20 individual containers. Catering should come in half pans for transporting purposes and to keep warm. Food was fantastic and was really enjoyed by group. We will order again but we'll stress that we do not want individual packaging.
Reply from ezCater2026-04-10
Hi Katie,
We are thrilled to hear that your group thought the food was fantastic! Thank you so much for taking the time to share your feedback regarding the packaging.
We understand that receiving items in separate containers made serving more challenging. We’ll share your feedback with the restaurant partner to help improve their packaging.
Thanks again for your valuable feedback and for your continued business. We look forward to serving you again soon!
- The ezCater Team
V
Vickie · 1 review · Experienced 2026-04-08 ·
★★★★★
McCalister's was great
McCalister's was great! Food was good and arrived on time, and accurate to what I ordered.
Reply from ezCater2026-04-09
Hi Vickie!
Thank you for taking the time to share your experience. We are thrilled to hear that you enjoyed the food and that your delivery was prompt and accurate. It is great to know that our team hit the mark for you. We appreciate your positive feedback and look forward to serving you again soon!
- The ezCater Team
M
Michael · 1 review · Experienced 2026-04-08 ·
★★★★★
Lunch meeting made easy
With so many things to take care of before a building wide meeting, it is nice to know we do not need to worry about food. The food arrived at time and our team didn't need to do anything for set it. The delivery guy was professional and nice. He didn't need any assistance from staff besides knowing where to set up. The food was hot and remained hot the whole time.
Reply from ezCater2026-04-09
Hi Michael,
We're happy to hear that our service helped simplify your meeting preparations. It's great to know the delivery was on time, professional, and the food stayed hot. Thank you for your positive feedback!
- The ezCater Team
S
Sara Bynum · 1 review · Experienced 2026-04-07 ·
★★★★★
Seamless Ordering, Excellent Service
We ordered P.F. Chang's through ezCater and had a great experience from start to finish. Ordering through ezCater was incredibly easy and made the whole process seamless. The food was fresh, flavorful, and there was plenty for everyone. Everything arrived on time and exactly as expected. The highlight, though, was the delivery driver -- friendly, professional, and went above and beyond in setting up the entire buffet for us. That level of service made a big difference. 10/10 Will absolutely order again!
Reply from ezCater2026-04-09
Hi Sara,
Thank you for the review. We're happy to hear that you had a great experience ordering through ezCater. We appreciate your positive feedback regarding the seamless process, fresh food, and punctual delivery. It's wonderful to know our delivery driver's exceptional service made such a difference. We appreciate your high rating and are delighted you plan to order again!
- The ezCater Team
H
Holly · 2 reviews · Experienced 2026-04-07 ·
★★★★★
EZCater takes the worry off you
EZCater takes the worry off you. I like the constant feedback on the stages my order is in. They are always on time and helpful. Very professional.
Reply from ezCater2026-04-08
Hi Holly,
Thank you for the review. We're happy to hear that our updates and service eased your concerns! It's great to know our team's professionalism and punctuality were helpful to you. Thanks for your feedback.
- The ezCater Team
K
Kathy · 1 review · Experienced 2026-04-07 ·
★★★★★
Too Early
The order arrived 30 minutes before the time I requested, so the lunch had to sit for the 30 minutes before being served. Not sure what effect this had on the quality of the food.
Reply from ezCater2026-04-08
Hi Kathy,
Thank you for speaking with us and sharing your experience. We appreciate the opportunity to address the issues you encountered with your order and are glad we could connect with you to make things right.
Timeliness and accuracy are top priorities for our restaurant partners, and we have shared your feedback regarding the early delivery with them to ensure these standards are met moving forward. We truly value your trust in our platform and look forward to serving you again soon!
- The ezCater Team
e
envirotech · 1 review · Experienced 2026-04-06 ·
★★★★★
On time and accurate
On time and accurate. Very convenient
Reply from ezCater2026-04-07
Hi,
Thank you for the wonderful review! We're thrilled to hear that you found our service convenient, punctual, and precise. We truly appreciate you sharing this positive feedback and look forward to serving you again soon!
- The ezCater Team
J
JuJu Baker · 1 review · Experienced 2026-04-05 ·
★★★★★
Very dependable and good service
Very dependable good service and great food
Reply from ezCater2026-04-07
Hi JuJu,
Thank you so much for the wonderful review! We are thrilled to hear that you found our service dependable and enjoyed the food. It’s great to know we hit the mark for you, and we look forward to serving you again soon!
- The ezCater Team
E
Elle Ferguson · 1 review · Experienced 2026-04-04 ·
★★★★★
Taka is so amazing and friendly
Taka is so amazing and friendly! He made my friends bachelorette so special and the food is INCREDIBLE
Reply from ezCater2026-04-09
Hi Elle!
Thank you for taking the time to share this wonderful review! We’re glad to hear you enjoyed your experience and appreciate your kind words. If you need any help with ezCater orders in the future, please feel free to reach out to us at 1-800-488-1803 or [email protected] — we’re here to help.
- The ezCater Team
It's been awhile since I received so many compliments and thanks for a lunch order. The team loved the food and there was barely any left over, which is rare. The delivery from ezcater was early and everything was included. Will definitely order from Urban Plates again.
Reply from ezCater2026-04-03
Hello Nikki,
We're happy to hear that your team enjoyed the food and that the order was complete and on time! Thank you for your positive feedback, and we look forward to partnering with you again soon.
-The ezCater Team
M
Marcie · 1 review · Experienced 2026-04-01 ·
★★★★★
Convenience
Convenience, quality, and reliability is unmatched with EZcater
Reply from ezCater2026-04-03
Hi Marcie,
We're happy to hear that you find our services convenient, reliable, and of high quality. Thank you for sharing your positive experience with us!
-The ezCater Team
L
LYDIE DOS SANTOS · 1 review · Experienced 2026-04-01 ·
★★★★★
GREAT FOOD
GREAT FOOD, ALWAYS ON TIME..
Reply from ezCater2026-04-02
Hi Lydie,
Thank you for the review. We are happy to hear that you enjoyed the food and service! Thank you for your positive feedback; we appreciate it. We look forward to serving you again soon!
- The ezCater Team
V
Vera Cartwright · 1 review · Experienced 2026-03-28 ·
★★★★★
Firehouse Subs did an excellent job!
I had deleted & rdone my order 3 days prior to my event & it was "saved." When I went in to finalize the order about about 7 or 8 hours ahead of delivery time, but during the night, the order was gone & my cart was empty! I had to start over with the order, but even so Firehouse Subs did an excellent job & was right on time with an 11 AM delivery!
Reply from ezCater2026-04-01
Hello Vera,
We appreciate you sharing your experience. We're sorry your original order was not saved and you had to redo it. We're glad the team delivered an excellent and timely service. Thank you for your feedback!
-The ezCater Team
G
Guest · 1 review · Experienced 2026-03-27 ·
★★★★★
Order arrived on-time
Order arrived on-time, and everything was correct
Reply from ezCater2026-03-30
Hi there,
We're happy to hear that your order arrived on time and as expected. Thank you for your positive feedback; we appreciate it!
-The ezCater Team
W
Wendi · 1 review · Experienced 2026-03-27 ·
★★★★★
Our driver was PERFECT!
Food was delivered on time and order was complete. Driver was helpful with getting everything set up and confirming order was correct.
Reply from ezCater2026-03-30
Hello Wendi,
We're happy to hear that your food was delivered promptly, your order was accurate, and our delivery person provided excellent service. Thank you for your positive feedback!
-The ezCater Team
M
Mike W · 2 reviews · Experienced 2026-03-27 ·
★★★★★
on time and helpful
Reply from ezCater2026-03-30
Hi Mike,
We're happy to hear that our service was helpful and on time. Thank you for your positive feedback; we appreciate it!
-The ezCater Team
Great food, great service, great price, great set up!
Great food, attention to detail, on time, helped with set up and happy delivery!
Reply from ezCater2026-03-27
Hi Marisela!
We are thrilled to hear you enjoyed the food and that our team could make the setup process a breeze for you. We truly appreciate the feedback regarding our attention to detail; it’s wonderful to know those efforts made an impact. Thank you so much for the wonderful review, and we look forward to serving you again soon!
- The ezCater Team
M
Mariana · 1 review · Experienced 2026-03-03 ·
★★★★★
My favorite place to eat a Fattouche…
My favorite place to eat a Fattouche salad with salmon kabob. Excellent customer service
Reply from ezCater2026-03-26
Hi Mariana,
We're happy to hear that you enjoyed your Fattouche salad with salmon kabob and found our customer service excellent. Thank you for your positive feedback!
- The ezCater Team
P
Patti S. · 3 reviews · Experienced 2026-03-26 ·
★★★★★
Slightly Disappointed
Unfortunately, our driver was provided with the incorrect address and our order was late. When the driver called EZ Cater, for assistance with directions, no clear information was provided and driver called me directly. Our driver was amazing and remained poised and professional. We have had difficulty with our address before and when I call EZ Cater to ask them to correct this, they assure me that they will take care of it, but it continues to be an issue.
Reply from ezCater2026-03-27
Hi Patti,
Thank you for taking the time to share your experience. Our ezCater team is here to help and would love the opportunity to better understand what happened and make things right. We attempted to reach you directly but were unsuccessful. At your convenience, please reply to our email from [email protected] so we can gather your feedback and work to resolve this. Thank you!
- The ezCater Team
N
Nancy · 1 review · Experienced 2026-03-25 ·
★★★★★
I like the group ordering feature
I like the group ordering feature. It worked well for our meeting. The restaurant did not follow the special instructions requested by the attendees but overall it was a good experience.
Reply from ezCater2026-03-26
Hello Nancy,
We're glad you enjoyed the group ordering feature for your meeting! We appreciate your positive feedback. We regret the restaurant missed the special instructions.
If you would like to contact us with any questions or concerns, we can be reached at 800-488-1803 or [email protected].
-The ezCater Team
