ezCater (www.ezcater.com) has a 4.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Restaurants & Bars and its reputation is good. 82% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
The communication on order status was great. Order was delivered 15 minutes early and the folks that delivered were very pleasant.
Hi Venise! Thank you so much for the wonderful review! We are thrilled to hear you had such a positive experience. It's great to know our communication and delivery service hit the mark for you. We truly appreciate your feedback and look forward to serving you again soon! - The ezCater Team
ezCater makes it so EASY to host meetings in my office. I have never had a meal show up late and the delivery people are happy to set up and give that extra 10%!
Hi Michelle! Thank you so much for the wonderful review! We are thrilled to hear that your orders consistently arrive on time. It's great to know our delivery partners go the extra mile to ensure your setup is perfect. We appreciate you sharing this positive feedback and look forward to serving you again soon! - The ezCater Team
The Qdoba near us is always on time and efficient with set up. Their service is excellent and much appreciated.
Hi Brian, Thank you for taking the time to share your experience! We’re thrilled to hear that the Qdoba team consistently delivers on time and provides efficient setup and excellent service. We truly appreciate your kind words and will be sure to pass along your feedback to the restaurant partner. Looking forward to serving you again soon! - The ezCater Team
I love using ezCater. The restaurant options, and customer service are fantastic!
Hi Wendy, Thank you so much for the wonderful review! We are thrilled to hear how much you love using ezCater. It is great to know that our restaurant selection hit the mark and that our customer service team has provided you with fantastic support. We truly appreciate you sharing this positive feedback and look forward to serving you again soon! - The ezCater Team
Order was late
Hi Gina, Thank you for speaking with us and sharing your experience. We appreciate the opportunity to connect with you and address your concerns. We understand how important it is for deliveries to arrive on time, especially when working within a tight schedule. We’re always focused on maintaining a consistent and reliable experience, and feedback like yours helps reinforce those expectations. We’re glad we had the chance to follow up and appreciate your understanding. We look forward to serving you again soon. - The ezCater Team
Food fresh, delivery person friendly, and arrived on time
Hi Jasmyn! Thank you so much for the wonderful review! We are thrilled that you enjoyed your experience with us. It's great to hear that our fresh food and friendly, on-time delivery hit the mark. We truly appreciate your support and look forward to serving you again soon! - The ezCater Team
Food was delivered on time, driver was very helpful and the was plentiful and our team loved it.
Hi Renee, Thank you for your kind feedback! We're thrilled to hear everything arrived on time and that the driver provided such helpful service. It’s great to know the portions and quality met your expectations, and that your team enjoyed the meal. We truly appreciate you choosing us and look forward to supporting your future orders! - The ezCater Team
So easy to order, always on time, accurate and dependable.
Hi Julia, We're happy to hear that ordering was easy, on time, accurate, and dependable for you. Thank you for your positive feedback; we appreciate it! -The ezCater Team
Everything was fabulous about my snappy salad order through ezcater! The website is easy, menus plentiful, delivery w/set-up - superb, and quality - delicious!
Hi Shannon, Thank you so much for this wonderful review! We are thrilled to hear that everything about your Snappy Salads order through ezCater was fabulous. It is incredibly rewarding to know that the delivery, setup, and food quality all exceeded your expectations. We truly appreciate your positive feedback and look forward to serving you again soon! - The ezCater Team
ezCater makes ordering for a group a breeze!
Hi there, We're happy to hear that ordering for your group was easy. Thank you for your positive feedback; we appreciate it! -The ezCater Team
The order was exactly what I expected. Service was friendly and on time. Highly recommend!
Hi Stephanie, We're happy to hear the order met your expectations and that you found our service friendly and punctual! Thank you for your recommendation and positive feedback. - The ezCater Team
Not only did the weekend meeting attendees really like the food selections, but the delivery and setup by the drivers really lightened the load for setting up all the food!
Hello! We're happy to hear that the everyone enjoyed the food selections. It's great to know that our delivery and setup helped lighten the load for your meeting. Thank you for your positive feedback! -The ezCater Team
Setup was done early, quick, and effectively.
Hi, Thank you so much for the wonderful review! We're thrilled to hear that our team was able to get your setup done quickly and effectively. It's great to know that your delivery was completed early and to your satisfaction. We appreciate you sharing this positive feedback and look forward to serving you again soon! The ezCater Team
I had to place a last minute same day catering order. Order arrived on time with out any hiccups
Hi Patricia! Thank you so much for the wonderful review! We are thrilled to hear that your last-minute catering order arrived on time and without any issues. We appreciate you sharing this positive feedback and look forward to serving you again soon! - The ezCater Team
The ezCater service is a godsend to me for client lunch & learns. It is very easy to use & I appreciate they have a Reliability Rock Star section of restaurant vendors. This saves me time from sifting through. I will only choose from those restaurants I can absolutely count on, this after experiencing previous disasters of food arriving 30 minutes & more late. Had another wonderful experience with the most recent restaurant. They were on time, provided great service, and the food was excellent!
Hi! Thank you so much for the wonderful review! We are thrilled to hear that we delivered excellence on all counts. It's great to know you enjoyed the food, our portion sizes, and our team's timely service. We appreciate your trust in us to help secure your well-deserved title as the official lunch planner! We look forward to serving you again soon! - The ezCater Team
We decided to try Honey Baked Ham when ordering lunches for a training class. Everything was delicious, the food was on time and Perry was so sweet and helpful! I will keep them in my rotation for meal delivery.
Hey there, We're happy to hear that you enjoyed the food and that the delivery was on time for your training class. We appreciate your kind words about the helpful service you received, and we thank you for your feedback! -The ezCater Team
Orders are always on time. If there is a problem, Ezcater will take care of it right away! They have a great choice of restaurants!
Hello Scott, We're so happy to hear that your orders are consistently on time and that you appreciate our quick problem resolution and restaurant choices. Thank you for your positive feedback! -The ezCater Team
Reliable and easy, great for groups or in a time crunch!
Hello James, We're happy to hear that our services are reliable and easy for groups and those in a hurry. Thank you for your positive feedback! The ezCater Team
This place is pathetic and expects drivers to speed when delivering and when the restaurant is late on the food it's the drivers fault or the company that they work for fault. So they will take contacts away from companies that don't bow down to them or tell their drivers to do it in a hurry (aka speed). They should be ashamed of themselves for doing this. Clearly they don't care about their drivers or the drivers of other companies. It's too dangerous to be speeding at all let alone with someone's delivery.
Hi, Thank you for taking the time to share your experience. We would love the opportunity to speak with you regarding your orders; however, we’re unable to identify your account to reach out directly. What you described is not the experience we aim to provide, and we would genuinely appreciate the chance to learn more about what happened. We strongly advise reporting this incident directly to the Delivery Partner you handled this order with so they are aware of the situation. Additionally, if you are open to connecting with us so we can follow up and make things right, please reach out to our team at 800-488-1803 or directly at [email protected] with your order details. We value your feedback and the opportunity to improve. - The ezCater Team
I called to get the order number from chick fila to get my points, as I always do… chick fila would not give it to me since ez caterer placed the order. I contacted ezCater and ask them to contact the store to get it for me and they did not successfully do so and we’re not very friendly about it
Hi Carrie, Thank you for taking the time to share your experience. We would love the opportunity to speak with you regarding your order; however, we’re unable to identify your account to reach out directly. What you described is not the experience we aim to provide, and we would genuinely appreciate the chance to learn more about what happened and how we can make things right. If you’re open to connecting, our team is available at 800-488-1803, or you can reach us directly at [email protected]. We value your feedback and the opportunity to improve. - The ezCater Team
200 reviews matching