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餐厅和酒吧

ezCater

200 条评价

4.4200 条评价
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关于 ezCater

数据更新
网站
www.ezcater.com
分类
餐厅和酒吧
所在地
United States · Boston
状态
待认证
近 12 个月
200 条评价
差评回复率
100%(27/27 条)
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ezCater靠谱吗?

ezCater(www.ezcater.com)在 OK.one 的综合评分为 4.4 分(满分 5 分),基于本站收录的 200 条用户评价,属于餐厅和酒吧分类,口碑良好。82% 的评价为 4 星及以上,9% 为 1 星;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

EZCATER 正在保存我的全球计划

过去 6 个月我一直在使用 EZcater 在多个城市举办团队午餐,这始终是一次很棒的体验

ezCater 回复2026-07-27

Hi Scott, Thank you so much for the incredible review! We are absolutely thrilled to hear that ezCater has been such a game-changer for your global program and team lunches across multiple cities. Managing catering across different locations is no small task, so knowing that we’ve provided a consistently awesome experience over the last 6 months means the world to us. Thank you for your continued partnership—we look forward to keeping those team lunches running seamlessly for a long time to come! - The ezCater Team

来自…的各种精彩餐厅

各种各样的餐厅可供选择。非常容易订购。

ezCater 回复2026-07-27

Hi There, Thank you so much for the wonderful review! We're thrilled to hear that you enjoyed the variety of restaurants available and that ordering was a breeze. Providing great options and a seamless experience is always our goal. We appreciate your support and look forward to helping you with your next order! - The ezCater Team

食物很棒,绅士也很热情。

食物很棒,送餐的绅士很专业,布置也很好。

ezCater 回复2026-07-21

Hi Brenda, Thank you for taking the time to share this wonderful review! We’re glad to hear you enjoyed your experience and appreciate your kind words. We’ll be sure to pass this feedback along to our catering partner. If you need any help with ezCater orders in the future, please feel free to reach out to us at 1-800-488-1803 or [email protected] — we’re here to help. - The ezCater Team

腓尼基的美食和服务

ezCater 回复2026-07-21

Hi there, Thank you so much for the fantastic review! We are thrilled to hear that you had such a great experience with Phoenicia Specialty Foods. Delicious food and top-notch service are always the goal, and we will be sure to pass along your wonderful feedback to their team. We appreciate your support and look forward to serving you again soon! - The ezCater Team

食物很热而且准时送达。

食物很热并且准时送达,尽管比预期早了一点。

ezCater 回复2026-07-21

Hi Lauren, Thank you for taking the time to share your review! We're glad to hear that your food was fresh, hot, and arrived promptly. We appreciate your note regarding the timing, as we always aim to hit the ideal delivery window for every order. Thank you again for your feedback, and we look forward to assisting you with your next catering order! - The ezCater Team

为商务会议订购午餐

为商务会议订了午餐,很早就到了,工作人员好评如潮! 会再次从 L&L 订购!

ezCater 回复2026-07-17

Hi Cheryl, Thank you so much for the wonderful review and your continued support! We are thrilled to hear that the lunch for your business meeting was a hit with your staff and that it arrived early. We appreciate you sharing this positive feedback and look forward to serving you again soon! - The ezCater Team

ezCater 为我们提供膳食...

ezCater 使我们 99% 的会议用餐变得轻而易举,问题通常出在餐厅,而不是 ezCater 本身。

ezCater 回复2026-07-17

Hi Jennifer, We're so happy to hear that we make ordering meals for your meetings a breeze! We appreciate you acknowledging our efforts and understanding that occasional issues can arise with restaurants. -The ezCater Team

ezCater 让一切变得简单,他们为我提供支持!

ezCater 可以轻松地将范围缩小到我所需要的范围 - 价格、送货费、每人的价格范围以及各种选项的评级。 在极少数情况下,当供应商失败时,ezCater 会非常公平地调解情况。 非常满意。

ezCater 回复2026-07-17

Hi Julie, Thank you so much for the wonderful review! We are thrilled that our platform makes finding the perfect catering so seamless for you. It's great to know that our customer service team stepped in to help when you needed it most. We truly appreciate your continued trust and look forward to serving you again soon! - The ezCater Team

易于使用

订购非常简单,一切都会显示出来。网站易于使用,提醒功能也很棒。

ezCater 回复2026-07-17

Hi Chad, Thank you so much for the wonderful review! We love hearing that the website is easy to navigate and that our reminders give you peace of mind. Our goal is always to make ordering completely seamless so you can just sit back and relax. We appreciate your support and look forward to helping you with your next order! - The ezCater Team

交货较早,状态持续更新

交货很早,工作人员非常乐于助人且友善。 经常进行短信和电子邮件沟通,以确保交付或可能需要的任何更新。 每个人都喜欢他们的午餐和饮料,份量也很大——每个客人的餐点都有明确的标签。 谢谢你!

ezCater 回复2026-07-17

Hi, Thank you so much for this wonderful review! We are thrilled to hear that your delivery arrived early and that our driver provided you with helpful and kind service. It's great to know that everyone enjoyed their lunches, that the portion sizes were generous, and that the labeling made distribution easy for your guests. We appreciate you sharing this positive feedback and look forward to serving you again soon! - The ezCater Team

我已经使用 Ezcater 好几年了……

我已经使用 Ezcater 几年了,直到今晚之前从未遇到过任何问题。 我是一家大企业的经理,我每个月通过 Ezcater 至少花费几千美元。 上周我下了 4 个订单,其中 3 个订单很棒。 今晚的 PO 比需要的少了 10 美元,我像以前做过很多次一样打电话给了第二个 PO 号码来弥补差额。 我收到了一封您的订单已确认的电子邮件,所以我继续我的一天,因为我休息了一天。 我从来没有接到取消电话或短信。 一位名叫布兰迪的女士刚刚取消了整个订单,并且在电子邮件中相当粗鲁。 通常 EZ 餐饮支持是最有帮助的。我猜她认为我需要做个例子。 我去拿夜班同事的食物,没错,它被取消了。 我完全惊呆了。 不给我打电话??? 没有取消订单的短信,我确定收到确认订单的短信了??? 看到我上周通过 ezcater 花费了超过 3K,她无法直接联系我,这样我就可以解决这个问题,而我的同事仍然可以吃他们被告知的午餐。 没有取消,然后她告诉我祝我有美好的一天! 哇白兰地为您的客户做得更好。 我没有对你做任何事,才会受到这样的对待,我的同事们当然也没有。

ezCater 回复2026-07-17

Hi Catherine, Thank you for taking the time to share your experience. Our ezCater team is here to help and would love the opportunity to better understand what happened and make things right. We attempted to reach you directly but were unsuccessful. At your convenience, please reply to our email from [email protected] so we can gather your feedback and work to resolve this. Thank you! - The ezCater Team

饥饿的希腊人很棒。 EZcater 不是。

饥饿的希腊人很棒。食物很美味。简单的餐饮很糟糕。尽管这是我在 EZCater 上下的第一笔订单,而且订单总额接近 200 美元,但他们拒绝应用其网站上广告的 50 美元折扣。 糟糕的生意 - 请小心 EZcater 的这种欺骗行为。安娜 L. 是我交谈的人,但她根本没有提供任何帮助。你太无耻了。可怕的虚假广告

ezCater 回复2026-07-16

Hi Stephanie, Thank you so much for taking the time to connect with us today and for allowing us the opportunity to review your order experience and make things right. We truly value your feedback, as we use these insights to continuously refine our processes and improve the experience for our customers. Please know that if you ever have any questions or need order assistance in the future, our customer service team is available 24/7 to assist you. Thank you again for your time and partnership! - The ezCater Team

烧烤很好吃

烧烤很美味。设置既简单又早。我们的团队不断询问食物来自哪里。

ezCater 回复2026-07-15

Hi Tori, Thank you for taking the time to share this wonderful review! We’re glad to hear you enjoyed your experience and appreciate your kind words. We’ll be sure to pass this feedback along to our catering partner. If you need any help with ezCater orders in the future, please feel free to reach out to us at 1-800-488-1803 or [email protected] — we’re here to help. - The ezCater Team

我的订单晚了 2 小时

我的订单晚了2个小时。我上午11点30分订的,下午1点25分才到。

ezCater 回复2026-07-15

Hello, Thank you for taking the time to share your experience. We would love the opportunity to speak with you regarding your order; however, we’re unable to identify your account to reach out directly. What you described is not the experience we aim to provide, and we would genuinely appreciate the chance to learn more about what happened and how we can make things right. If you’re open to connecting, our team is available at 800-488-1803, or you can reach us directly at [email protected]. We value your feedback and the opportunity to improve. - The ezCater Team

一如既往的坚实

司机准时,食物美味,饮食限制要求得到书面确认——非常感谢!

ezCater 回复2026-07-15

Hi Justin, Thank you so much for the wonderful review! We are thrilled to hear that you enjoyed the food and that our driver delivered prompt service. It's great to know we brought you peace of mind by giving your dietary requests the care and attention they deserve. We appreciate you sharing this positive feedback and look forward to serving you again soon! - The ezCater Team

EZ Cater 很方便

EZ Cater 非常方便,并确保我们的餐饮服务交付得当。 他们擅长沟通,从订购到交付。

ezCater 回复2026-07-15

Hi, Thank you so much for the wonderful review! We are pleased to hear that our service provides convenience and ensures a smooth delivery for your catering needs. It's great to know that our communication, from ordering to delivery, has met your expectations. We appreciate you sharing this positive feedback and look forward to serving you again soon! - The ezCater Team

ezCater 使用起来非常简单快捷

ezCater 使用起来非常简单快捷。 各种各样的餐厅提供非常可靠的送货服务。

ezCater 回复2026-07-15

Hi Kathryn, Thank you so much for the wonderful review! We are thrilled to hear that you find our platform simple and quick to use. It is great to know our delivery services have been reliable and you enjoy the variety of restaurants we offer. We appreciate you sharing this positive feedback and look forward to serving you again soon! - The ezCater Team

准时且正确

ezCater 回复2026-07-13

Hi Carol! Thank you so much for the wonderful review! We are thrilled to hear that everything was delivered promptly and accurately. We appreciate you sharing this positive feedback and look forward to serving you again soon! - The ezCater Team

还剩一个半小时……他们取消了!

我下了订单,订单当天就得到确认。这是交货日期前四天。 交货前一个半小时,他们打电话告知订单无法按要求履行,我需要直接从餐厅取货。不用说,之前没有电子邮件,也没有其他电话。此时我正准备接待 25 个人,所以我没有时间去拿食物。他们建议我去一家替代餐厅,但没有提供任何帮助,也没有提供任何补偿(也许免费送货?为了麻烦?) 我最终取消了订单。 我建议不要使用此应用程序直接向餐厅提出请求。

ezCater 回复2026-07-13

Hi Maria, Thank you for taking the time to share your experience. Our ezCater team is here to help and would love the opportunity to better understand what happened and make things right. We attempted to reach you directly but were unsuccessful. At your convenience, please reply to our email from [email protected] so we can gather your feedback and work to resolve this. Thank you! - The ezCater Team

感谢 Le Boulanger 和 EZ Cater

送货及时,遵循送货指示,盒饭精美呈现

ezCater 回复2026-07-13

Hi Tracy, Thank you so much for the wonderful review! We are thrilled to hear that we provided you with a seamless catering experience. It is great to know that the delivery was right on time, your instructions were followed perfectly, and you were pleased with the presentation of the box lunches. We appreciate you sharing this positive feedback and look forward to serving you again soon! - The ezCater Team