FairySeason

Hi, Jocelyn Dorothy Murphy, We apologize for the inconvenience. We are committed to providing shoppers with affordable, high quality and one-of-a-kind fashion products. Our products are basically the same as the pictures. After verification, we are sorry that our product did not satisfy you. We apologize for the inconvenience and we take your question very seriously. At present, we have truthfully reported the situation to suppliers, and strive to provide buyers with better products. have any chance to keep these 4 items? After verification, the solution we propose for you is to give you a "FULL REFUND" for the product you are not satisfied with. We have been actively seeking a satisfactory solution to the problem for you, and there is no such thing as you said: "No response, Does not solve the problem "", could you please read the email we sent you carefully again? We support returns and refunds, and if our products do not meet your expectations, we will do our best to help you reduce your losses. To start a return, please read our return policy: https://www.fairyseason.com/user /help/list/id/8. In order to protect the privacy of your personal information, we have sent you other detailed refund plans by email, please pay attention to check the email. If you have other questions, please reply directly to our customer service: [email protected]. Yours sincerely!

Hi, Lise Wessels. we sincerely apologize for the inconvenience it brought to you. We arecommitted to providing shoppers with lower price, high quality, and exclusivefashion products. Our products are basically the same as the pictures. We are sorry that our products are not suitable for you and fail to meet your expectations, but we still hope to explain the following points for you: First, we support return and refund. If the buyer needs to return the product after receiving it, he can contact our customer service team to obtain the return address in time within the return period. According to the information you provided, the address you mentioned is the return address of the carrier, not our warehouse address, so you will mistakenly think there are two return addresses. Second, we support return and refund, but before that, we hope to reduce the loss of the buyer as much as possible and provide the best solution for the buyer friendly. If the buyer insists on returning, we can provide you with the return address and refund you the first time after receiving the returned package, Instead of what you said, "the wording in the email is almost threatening that they do not intend to receive the package or return my credit card. In fact, it openly said that they will only contact me and will not provide a refund". Third, the questionnaire is distributed randomly by Facebook. This is the questionnaire activity of Facebook. We will send an email to all customers who have placed an order to inform buyers that they have the opportunity to participate in this activity and have the opportunity to get a free ticket instead of what you said: "If I send a positive comment, I have the opportunity to refund". We respect the choice of every buyer, and you can decide whether you want to participate in this activity. Fourth, our website is named "Bellellily", not fairyseason We only have one website, we work with Pay pal, we are trustworthy and legit. At present, we have sent an email to your email in the hope of further verifying your problems and providing you with better solutions. Please check it carefully. Any further issues, please respond to our customer service: servicefairyseason.com directly. Best regards!

Hi, Angelia Parker Our size chart is standard. It is a size chart that complies with public size standards and has been tested and adjusted many times based on our years of production experience and real feedback from customers. After verification, we sent according to the size ordered by your order FS11597******586320. We did not send the wrong size. We are sorry that the product you received did not make you feel suitable, but after negotiation We agree to return the partial refund you proposed, have you received the refund now? In order to protect the privacy of your personal information, we have sent you other detailed refund plans by email, please pay attention to check the email. Any further issues, please respond to our customer service :servicefairyseason.com directly. Best regards!

Hi , Chic-ette Morrow, we sincerely apologize for the inconvenience it brought to you. We are committed to providing shoppers with lower price, high quality, and exclusivefashion products. Our products are basically the same as the pictures. We are sorry that our products did not satisfy you, we attach great importance to your above questions, Is there any chance that we can further verify your problem and provide you with a suitable solution? We can't find up your order through your name. Any further issues, please respond to our customer service :servicefairyseason.com directly. If our products don't meet your expectation, we will do our best to help you reduce your loss. To start a return , please read our return policy: https://www.fairyseason.com/returnsandexchanges.htm. Best regards!

Hi, Christopher Hawk, We apologize for the inconvenience. After verification, we are sorry that our product did not satisfy you. We apologize for the inconvenience and we take your question very seriously. At present, we have truthfully reported the situation to suppliers, and strive to provide buyers with better products. have any chance to keep these 4 items? We support returns and refunds, and have been actively solving problems for you. If you insist on returning and refunding, we will send you the return address by email. To start a return, please read our return policy: https://www.fairyseason.com/user/help/list/id/ 8. In order to protect the privacy of your personal information, we have sent you other detailed refund plans by email, please pay attention to check the email. If you have other questions, please reply directly to our customer service: [email protected]. Yours sincerely!

Hi, Barking kitty, We apologize for the inconvenience. We are committed to providing shoppers with affordable, high quality and one-of-a-kind fashion products. Our products are basically the same as the pictures. We apologize for the inconvenience and we take your question very seriously. We would like to further validate your feedback and provide you with a suitable solution. But we can't find your order by your name. If you have other questions, please reply directly to our customer service: [email protected]. Yours sincerely!

Hi Tara, We apologize for the inconvenience. We apologize for the inconvenience and we take your question very seriously. After verification, you did not inform us that the account you paid for this order is no longer available. In the last e-mail, we also asked you questions that we hoped to negotiate with you in a friendly manner. At present, we have replied to your question again via email. Please pay attention to check and reply. If you have other questions, please reply directly to our customer service: [email protected]. Yours sincerely!

Hi, Court, we sincerely apologize for the inconvenience it brought to you. We arecommitted to providing shoppers with lower price, high quality, and exclusivefashion products. Our products are basically the same as the pictures. If ourproducts don't meet your expectation, we will do our best to help you reduce yourloss. To start a return, please read our return policy:https://www.fairyseason.com/returnsandexchanges.htm. Any further issues, please respond to our customer service:servicefairyseason.com directly.Best regards!

Hi Terry., We apologize for the inconvenience. We are committed to providing shoppers with affordable, high quality and one-of-a-kind fashion products. Our products are basically the same as the pictures. If our products do not meet your expectations, we will do our best to help you reduce your loss. To start a return, please read our return policy: https://www.fairyseason.com/user/help/list/id/8 In order to protect the privacy of your personal information, we have sent you detailed instructions for return via email, please pay attention to check the email. Any other questions, please reply directly to our customer service: [email protected]. Yours sincerely!

Hi, Howells, we sincerely apologize for the inconvenience it brought to you. Per checking, the product are being manufactured urgently due to the sharp increase in sales at that time. We have canceled and refunded your order according to your request. Did you get the refund? Any further issues, please respond to our customer service: [email protected] directly. Best regards!

Hi, Whittaker, we sincerely apologize for the inconvenience it brought to you. We are committed to providing shoppers with lower price, high quality, and exclusive fashion products. Our products are basically the same as the pictures. If our products don't meet your expectation, we will do our best to help you reduce your loss. To start a return, please read our return policy: https://www.fairyseason.com/returnsandexchanges.htm Any further issues, please respond to our customer service: [email protected] directly. Best regards!