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购物与时尚

Fashion Chingu

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533 条评价

3.6533 条评价
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关于 Fashion Chingu

数据更新
网站
www.fashionchingu.com
分类
购物与时尚
所在地
新加坡
状态
待认证
近 12 个月
127 条评价
差评回复率
95%(127/134 条)
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商家自述

We're the #1 idol fashion shop - Get over 1500+ products which are looking similar to your favorite idol. Fashion Chingu is an e-commerce store founded in 2018 by a young couple who shared an interest in Kpop and Kdrama fashion but always struggled to find similar items to those worn by their favorite idols. Although styles worn by celebrities and generally easy to find, the average fan cannot afford to purchase such expensive designer items. And that's where Fashion Chingu comes in!Our store offers an incredible selection of styles inspired by Kpop idols and Kdrama characters, which can conveniently be browsed by clothing type, artist/group name, or title. Along with that, we also keep a close eye on current trends and maintain a dedicated blog that covers everything Korean fashion-related: from seasonal fads and timeless essentials to Kdrama styling deep-dives and Kpop conceptual fashion.Our team is made up of incredible young professionals spread across the globe who are incredibly passionate about our mission and how what we do truly brings joy to people's lives. The Fashion Chingu community is incredibly appreciative of the brand and they're the true driving force behind all our efforts! And as Korean culture reaches new global magnitudes, there are millions of more lives that we can touch by simply providing the best service we can.

以上内容由商家自行提供,未经平台核实。

Fashion Chingu靠谱吗?

Fashion Chingu(www.fashionchingu.com)在 OK.one 的综合评分为 3.6 分(满分 5 分),基于本站收录的 533 条用户评价,属于购物与时尚分类,口碑一般。68% 的评价为 4 星及以上,19% 为 1 星;商家回复了 95% 的差评;评价主要围绕产品、质量、客户服务。数据最后更新于 2026-10-24。

评价综述

AI 生成

Reviewers had a great experience with this company. Customers truly love the unique selection of apparel and products, frequently noting that items match the advertised photos and deliver surprisingly good quality. Consumers also appreciate the helpful customer service, which consistently responds quickly and provides friendly communication to completely resolve any concerns. However, some reviewers were not happy with delivery delays, mentioning that shipping took longer than expected or tracking was chaotic. A few other people also felt that sizing can be somewhat tricky to figure out or that shipping boxes sometimes arrived with noticeable dents.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Well you find very good things but the…

Well you find very good things but the quality is really poor. Sometimes you order something it looks like the picture but the material is plastic and cost really a lot for what is it.

Fashion Chingu 回复2026-03-09

Hi Sasha, Thank you so much for taking the time to share your honest feedback! We're sorry to hear that the quality of the product didn't meet your expectations. You're absolutely right that when something costs a certain amount, it should feel worth every penny, and we understand how disappointing it can be when the material doesn't live up to what you imagined. We take feedback like yours very seriously and are actively working on improving the quality standards of our assortment to make sure our customers always feel great about their purchases. We hope to have the chance to win back your trust in the future! Best wishes, Your Fashion Chingu Team

Amazing

very, but VERY terrible service, broken lightstick, customer service terrible 1 star!! SIKE!! Katseye lightstick is amazing, was very good quality, the box was flawless, no dents, amazing customer service, Just Amazing, will definitely order a lightstick cover, but the only min point was the wait, and I get it it's from South Korea but it said 3 to 7 business days but I ordered 20 December 2025 and it came 30 January (today) but the rest was IMPECCABLE, 4 stars for sure!

Customer Service made a difference!!

We ordered from Spain, and although we knew it would take a while to receive, the package got stuck in transit in Madrid for quite some time. This can happen anywhere to anyone, what makes the difference is the service. We got Chingu's customer service Lyann Ayapana who really made a difference, and help us to receive the package safely, so all is OK! The item is also what my daugher wanted. Great work and great place to purchase from.

Ridiculous.

Ridiculous. I ordered a dress for my daughter for Christmas gift. They replied me out of stock after New year and said that it would be refunded. I waited for 2 weeks but cannot find a refund in my credit card. They replied me the refund is issued in a form of credit but no cash… absolutely a spam! Never use again!

Fashion Chingu 回复2026-03-09

Hey Nagoya, Thank you very much for your review. We have initiated a refund to your original payment method already. Our standard process is to refund to store credits when a product is out of stock, so the customer can choose easily another product without reentering all the payment details. In a span of 2 weeks however we are offering a refund to the original used payment method. We made a small excuse here :) Best wishes, Your Fashion Chingu Team

I started using this company for a gift…

I started using this company for a gift for my teenage granddaughter. She loves their products. Ordering was easy and shipping is tracked. Products arrive very well packaged. The company responded immediately to a question regarding one product and took care of everything in a most professional and positive way. Great company and great products and great customer service all together!

This is cruel

It's bad I haven't even got my shirt and I have been waiting for ages and it hasn't even shipped. I'm actually going to cry because I can't do anything since it's from overseas it was for my birthday too and it's been so long that's it's way past now. I hope I get it but if I don't I want a refund.

Fashion Chingu 回复2026-01-19

Hey Erika, Thank you for raising your concern. If you didn't receive any Email from us so far, could it be that you provided an incorrect Email address upon checkout? We have found a few customers named Erika, but no order with your same and last name equally to the one here provided. Without that info we are unable to contact you. Please send a message to [email protected] with your order date and maybe also your shipping address so we can find your order anyhow in the system. Thank you so much & best wishes, Your Fashion Chingu Team

Good product, good customer service

I ordered a grey “anti you” hoodie like one that Lee Know wore, and it came on time, it’s very soft and good quality. It’s about a quarter of the price of the original SUPREME anti you hoodie but it’s still really good quality. They also have a really good system when replying to customer concerns, they always reply really quick and have helped me with my issues completely each time.

I did a purchase and I had a big…

I did a purchase and I had a big problem (bought 2 products and get only one damage). I sent a lot a lot a lot of email without any response that’s not serious! I am a new comment don’t trust ancient comment like me, fashion chingu changed. My email is floretteberlion

I placed an international order with…

I placed an international order with Fashion Chingu and paid €80 via iDEAL. Unfortunately, I never received my order. The parcel was returned to the seller during the customs process. I was never contacted by customs or the courier, nor was I provided with any reference number or instructions that would have allowed me to take action. The seller later confirmed that the item was returned and is now back in their possession. Despite the fact that I did not receive the product and the seller has the item back, Fashion Chingu refused to issue a full refund to the original payment method. Instead, they only offered a partial refund or alternative solutions such as reshipment or store credit, which I declined. I find it unreasonable that a customer is held financially responsible for customs or return issues when the item was never delivered. Based on my experience, I would advise others to be cautious when ordering internationally from this store.

Delivery deadline exceeded

The store is misleading. It provides false information about the order delivery time. I ordered a lightstick on December 6. It was supposed to arrive before Christmas (within 9 business days), but it arrived on December 29. The shipment should have been better protected—the original box was dented at the corners during transport. The product is OK.

Fashion Chingu 回复2026-01-06

Hey Mateusz, Thank you for your order and providing your feedback. Our processing time is 2-6 business days + an additional delivery time of, depending on your exact location, but mostly around 7-9 business days. These times are indicated on every product page. Sorry to hear that it didn't arrive before Christmas though we also wish that everyone is receiving their order in time for Christmas eve. And about the packaging: thanks for that feedback, we'll are taking that very seriously and will speak with our warehouse staff about that. Thank you again & best wishes, Your Fashion Chingu Team

Awesome products and friendly customer service

Great onlineshop with lots of cute and cool products. Received the wrong size at first and the chatbot didn't understand the problem. But once connected to the very friendly customer service, the issue was fixed quickly and effectively. Shipping took a while but in the end, everything worked out.

Great customer service

I purchased a coat from Fashion Chingu. Unfortunately, there was a defect with the item. I contacted customer service by email and experienced a very quick response and clear, well-organized communication, and we were able to reach a good solution. I just wanted to give this feedback, as I was positively surprised by such excellent customer service

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