We're the #1 idol fashion shop - Get over 1500+ products which are looking similar to your favorite idol. Fashion Chingu is an e-commerce store founded in 2018 by a young couple who shared an interest in Kpop and Kdrama fashion but always struggled to find similar items to those worn by their favorite idols. Although styles worn by celebrities and generally easy to find, the average fan cannot afford to purchase such expensive designer items. And that's where Fashion Chingu comes in!Our store offers an incredible selection of styles inspired by Kpop idols and Kdrama characters, which can conveniently be browsed by clothing type, artist/group name, or title. Along with that, we also keep a close eye on current trends and maintain a dedicated blog that covers everything Korean fashion-related: from seasonal fads and timeless essentials to Kdrama styling deep-dives and Kpop conceptual fashion.Our team is made up of incredible young professionals spread across the globe who are incredibly passionate about our mission and how what we do truly brings joy to people's lives. The Fashion Chingu community is incredibly appreciative of the brand and they're the true driving force behind all our efforts! And as Korean culture reaches new global magnitudes, there are millions of more lives that we can touch by simply providing the best service we can.
Written by the business, not verified by us.Fashion Chingu (www.fashionchingu.com) has a 3.6 out of 5 rating on OK.one, based on 533 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 68% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 95% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.
Reviewers had a great experience with this company. Customers truly love the unique selection of apparel and products, frequently noting that items match the advertised photos and deliver surprisingly good quality. Consumers also appreciate the helpful customer service, which consistently responds quickly and provides friendly communication to completely resolve any concerns. However, some reviewers were not happy with delivery delays, mentioning that shipping took longer than expected or tracking was chaotic. A few other people also felt that sizing can be somewhat tricky to figure out or that shipping boxes sometimes arrived with noticeable dents.
Auto-generated from all reviews of this business. For reference only.Ordered something I needed for a concert nearly a month in advance. Processing time was exceeded by several days. Support was an AI chatbot that did not understand my problem. I still have not received my order. Item was expensive and their shipping timelines incorrect. Don't buy from here if time matters to you.
I was not sure if I should order, due to the distance to Europe ...and trusting the quality of the products... The quality of the ordered Ear Jewelry is really amazing....I am really happy and can recommend them. Delivery takes a bit, but it is somehow fun, as you can track your parcel and you receive email status updates... Its been a really good experience !
Everything arrived safe and in the time they estimate. I order a plush and it s really nice made and really bigger than expected. I would order again from here, I recommend
Very soft I’m using it for my Halloween costume. Would recommend!
The website in general is fun and I always log into my account everyday for articles submitted by the staffs. I was excited when I purchased my first order from a small business that I found out on Instagram. Keep the good work and I hope your business thrives forever!!
It didn’t take a while too arrive and it updated me whenever it was shipped and coming closer, the outfit arrived in good condition and it’s super cute!
I can recommend this company.I was constantly informed how my order is processing in a very friendly communication. The shipping was very fast. All the items I ordered had a good quality and looked as it had been shown at the homepage. Just a little tip for other customers in Europe: order one size bigger than you would buy in Europe.
1:material is bad 2:pockets are closed 3:not what i expected
Hi SSSain, thank you for taking the time to leave your feedback, it really helps us. We're sorry the material and the closed pockets weren't what you were expecting, and that's not the experience we want you to have. Our pieces each come with their own size guide and details since things can vary from item to item, so we'd really like to look into it with you, and a photo or two would help us a lot. Please reach out to our team with your order number so we can go through it together and find the best way forward. Thanks for giving us a try. Sending love, the Fashion Chingu team 💜
The item I ordered was not available anymore after confirmation, so I was given the option for either store credit or refund. I chose refund and the customer support reacted immediately and ensured timely transfer to my original payment method. Reaction time very fast and trustworthy behaviour.
The points are very well organized, and I love how the team works so hard to make sure the clothes are good quality. five stars, will shop again.
They send almost immediately a missing item. I think that's great support.
I ordered on september 11, now its september 28, i need it for October 2 for an concert. it says the processing its 2-6 days, its been 17 days in process. i would like to know, when will it be shipped? i will get a full refund if it doesnt come on time. i would like to know whats taking so long?.
Hi Urte, we’re sorry your order has taken longer to process than the time shown on our website. We understand how disappointing this is when you needed it for a specific event. The recent holiday closure in Korea added to the delay, but we should have kept you better informed. We’re checking the order with our fulfillment team and will contact you directly with an update and a response to your refund request. Thank you for bringing this to our attention. All the best, and have a nice day! Your Fashion Chingu Team
Do not order from this website. There is no customer service when things go wrong at all. I placed 3 orders and spent CAD $ 1200 . 2 orders are well received but 1 order with 3 items still unfulfilled. The online status is of my account on their website is not accurate. I contacted customer numerous times and response is always from bot . They said they will forward to real person for invesitgation but it always just shop there. I have tried to contact them but it is not getting anywhere. I would give 0 star if I can. I will also file dispute /claim through PayPal since I paid by PayPal.
Hi Wing, thank you for the honest feedback, and we're sorry these items from your order never showed up the way they should have. Our team has been in touch with you about this and is actively digging into what happened with the shipment for this order, and we know it's taken far too long to get to the bottom of it. If our latest update didn't fully resolve things for you, please come back to us once more so we know your case isn't settled yet and we can keep working on it with you. Thanks for giving us a try. Sending love, the Fashion Chingu team
Update 4/10: we still dont got an answer on e-mail. We ordered a lightstick. The case is destroyed. We ordered it, and it took over 14 days to get it. Now We Can return. Yes if we pay the shipping. It is to expensive. And now they dont answer. I just Want my money back
Hi Tine, thank you for the honest feedback, and we're sorry the lightstick showed up looking damaged and later than you needed it for your concert. Our team has been in touch with you about this and asked for a few more details so we can look into it properly, and we hope that gets things moving in the right direction. If it doesn't, or if anything still feels unresolved, please come back to us once more so we know your case isn't settled yet and we can keep working on it with you. Thanks for giving us a try. Sending love, the Fashion Chingu team
Perfect the clothing has a high quality an looks exactly like Jisungs jacket i really love it! Fast delievery!
My package went astray, due to an incomplete address error. Customer service were great at communicating and made sure I eventually received my order. It’s a lovely product and I’m very pleased with it, great quality.
I was super exited for my items, and I had gone off the mesurements to make sure it was too big and not too small. But then I get it and both my items are too small. Like so dissapointingly small that it won't even go over the thighs... So the mesurements written was wrong in my case
Hi there, thank you for the honest feedback, and we're really sorry both items came out too small. You did the right thing by checking the measurements and sizing up, so we'd really like to look into this with you. Please message our team with your order number and tell us which two items they were, so we can check the measurements on those listings. And please don't send anything back for now, we'd much rather sort this out with you another way. Thanks for giving us a try. Sending love, the Fashion Chingu team
Nice Platform for buying cool clothes. Even was surprised about the good quality. But the costs for sending back stuffs that don´t fit, are much to high. I nearly have to pay the same prize or higher for the package i send back, then for the things i bought. Example a jeans for 39,90 € sending back from Germany 22 € for return. You need to have a Store or a big Warehouse in Germany too!
Hi Daniela, thank you for the kind words, and we're really glad the quality surprised you. You're right that sending something back from Germany can cost almost as much as the item itself. Our warehouse is in China, so we can't make that cost disappear. But here is the good news: in most cases, you don't have to send anything back at all. If something doesn't fit, you can keep it, and we'll provide alternative return options instead. Simply message our team with your order number and we'll sort it out with you. Thanks for shopping with us, and we hope to style you again soon. Sending love, the Fashion Chingu team 💜
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