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法律服务与政府

Flightright

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201 条评价

4.7201 条评价
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关于 Flightright

数据更新
网站
www.flightright.com
分类
法律服务与政府
所在地
美国
状态
待认证
近 12 个月
201 条评价
差评回复率
93%(14/15 条)
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Flightright靠谱吗?

Flightright(www.flightright.com)在 OK.one 的综合评分为 4.7 分(满分 5 分),基于本站收录的 201 条用户评价,属于法律服务与政府分类,口碑优秀。好评高度一致,93% 的评价为 4 星及以上;商家回复了 93% 的差评;评价主要围绕退款、客户服务。数据最后更新于 2026-09-06。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly efficient and straightforward process of successfully securing flight compensations after major airlines initially refused their compensation requests. People often highlight that the dedicated support team maintains clear communication, handling all necessary procedures and regularly updating clients throughout the entire duration. However, some customers also noted that responses could be extremely slow or that communication completely stalled during extended legal proceedings. A few reviewers were dissatisfied when their claims were unexpectedly declined or closed as soon as the airline rejected initial demands.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Terrible experience!

Bad experience. Promises, promises, promises. Put in a claim 6 months ago, promised it would take 3 months. No reaction after initial contact. Numerous enquiries, but only computer generated answers. Big scam!

Flightright 回复2026-06-26

Your claim is currently being processed and remains under active review. Following your submission, we have provided updates regarding the status of your case and the applicable handling timeline. EU261 claims are subject to defined legal procedures and depend on responses from the airline and other involved parties, which may extend processing times beyond initial expectations. Flightright continues to manage your case in line with the applicable legal framework and will notify you as soon as there are any material developments. Your Flightright Team

Scammers will scam

Don't waste your time, these scammers are exploiting the initital panic people feel when their flight is cancelled. DO NOT use this company, as resolving it yourself is far more efficient and will cost you nothing, compared to this greedy, inefficient circus. It's been FOUR years of me trying to tell them that my case has been resolved by the airline themselves, but they don't reply to emails - instead they will send you a couple of emails telling you how hard they're working to solve your case and get you a refund. They will absolutely try to take credit for work that YOU did and demand a fee even though the case was resolved by no effort of theirs, but solely yours. I repeat, DO NOT even think about contacting these scammers. Breathe and take it up with the airline directly, laws are in place to make sure you get your refund if it's applicable and YOU can do exactly the same as them, but at no cost to you. Edit after flightright replied: And here it is, more lies. You did NOT successfully recover my compensation. I DID. Your platform is an exploitative business model and you should be forced out of business.

Flightright 回复2026-06-26

Thank you for your feedback. We are unable to identify a corresponding case based on the information provided in this review. Flightright operates as a regulated service provider specialising in enforcing passenger rights under EU Regulation 261/2004 on a success-based model. Our service fee is only applicable where compensation is successfully recovered. Your Flightright Team

Being a Canadian citizen

Being a Canadian citizen, I was not optimistic about reaching a resolution about my EU flight cancellation, but I was very impressed by the end result. The Flightright site guided me on what my potential entitlements were, and how to proceed. The submission of related documents and information was easy. Most importantly, the regular updates from Flightright were very much appreciated. Honestly, I was not expecting any resolution or compensation as I was unsure of this company, but it truly is a legitimate and professional site.

I’m very happy with the outcome

I’m very happy with the outcome, thanks to Flightright. I tried to get compensation by myself, I was denied, then I contacted consumer protection in Germany and after one year and unsuccessful attempt, I used Flightright and in a few months I was able to get my compensation. Please do not hesitate to use this company, they are very good in what they do. Thank you

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