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Legal Services & Government

Flightright

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201 reviews

4.7201 reviews
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About Flightright

Data updated
Website
www.flightright.com
Category
Legal Services & Government
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
93% (14/15)
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Is Flightright legit?

Flightright (www.flightright.com) has a 4.7 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Legal Services & Government and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 93% of negative reviews; Reviews mostly discuss Refund, Customer service. Last updated 2026-09-06.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly efficient and straightforward process of successfully securing flight compensations after major airlines initially refused their compensation requests. People often highlight that the dedicated support team maintains clear communication, handling all necessary procedures and regularly updating clients throughout the entire duration. However, some customers also noted that responses could be extremely slow or that communication completely stalled during extended legal proceedings. A few reviewers were dissatisfied when their claims were unexpectedly declined or closed as soon as the airline rejected initial demands.

Auto-generated from all reviews of this business. For reference only.

What people say

Result after AirFrance refused to communicate

We tried with AirFrsnce direct and gave up. Dragging their feet, false claims and then no response at all. EUR 1200 in our case is enough to fight for. The AirFrance arrogance was unbelievable. Anyhow - Flightright was recommended. Boom! Hardly 4 weeks and money on its way. Reduced to EUR 860 but fair for the result. Super good communication. Easy to understand process. Highly recommended!

WARNING: Case marked as "closed" while airline funds were already in their bank account!

WARNING: Case marked as "closed" while airline funds were already in their bank account! Flightright gives the illusion of a professional company advocating for passenger rights, but my experience revealed completely unethical, misleading, and opaque practices. I filed a claim through them for a delayed EL AL flight (**Case ID: FR4585966**). On September 1, 2026, I received an official email stating that my case was "closed" because they were "unable to proceed." However, when I contacted EL AL management directly, I discovered the truth: **EL AL had already transferred the full compensation payment to Flightright’s bank account back on July 31, 2026!** For over a month, Flightright held client funds while officially misinforming me that the case was closed and uncollectible. Had I not investigated directly with the airline myself, these funds would have remained unaccounted for in their system. Withholding client money, issuing false case closures, and providing automated template responses cross a line. Consider yourself warned — do not rely blindly on their status updates and always verify directly with the airline.

I am very grateful for Flightright's…

I am very grateful for Flightright's services in helping me get compensation for my cancelled flights. I came across their site and didn't know what to expect but I am so happy I ended up trusting them with my case. Since I could not get compensation from the flight company directly, Flightright opened a case on my behalf and it was a complete success! Thank you very much for your dedication and professionalism!

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