Insanely good service
Insanely good service. It takes time. One of mine takes 4 years. But just be patient. Over 300 euros in compensation across two claims
About Flightright
Data updated- Website
- www.flightright.com
- Category
- Legal Services & Government
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 201 reviews
- Replies to negative
- 93% (14/15)
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Is Flightright legit?
Flightright (www.flightright.com) has a 4.7 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Legal Services & Government and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 93% of negative reviews; Reviews mostly discuss Refund, Customer service. Last updated 2026-09-06.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly efficient and straightforward process of successfully securing flight compensations after major airlines initially refused their compensation requests. People often highlight that the dedicated support team maintains clear communication, handling all necessary procedures and regularly updating clients throughout the entire duration. However, some customers also noted that responses could be extremely slow or that communication completely stalled during extended legal proceedings. A few reviewers were dissatisfied when their claims were unexpectedly declined or closed as soon as the airline rejected initial demands.
Auto-generated from all reviews of this business. For reference only.What people say
They take only the simple and easy cases - which you can do by yourself!
They take only the straightforward, easy cases - which you can do by yourself in 15 minutes! Just ask AI what to do and save a lot of $$ these guys charge to do the exact same thing. 1 star for not informing, trapping innocent people who don't understand this, and wasting my time to discover it myself.
Reply from Flightright2026-09-02
We understand that this was not the experience you expected. However, the suggestion that we only handle straightforward cases does not reflect how our service works. We pursue eligible claims through all available stages of enforcement, including legal action where appropriate, and cases requiring legal enforcement are a normal part of what we do. Ultimately, each claim must be assessed on its individual facts and the applicable law. Where the legal requirements for compensation are not met, there may unfortunately be limits to what we can pursue. Kind regards, Your FlightrightTeam
Flightright did exactly what they…
Flightright did exactly what they claimed. Against all odds (as an American I did not expect compensation due to delay/rebooking), they were able to recover €600 per passenger under EU law. The fee was steep - 44% due to it going to litigation, but it was certainly MUCH better than I could have done without their legal team. Communication and tracking tools were really helpful, and the process was faster than expected. I filed on 18/2/2026 and result news came exactly 6 months later on 18/8/2026 with payout in 3 days after I uploaded my bank info on 21/8/2026
Put my claim in through Flightright for…
Put my claim in through Flightright for a delayed flight from Airfrance that caused that I missed my next 2 connection flights. They kept me informed as the case progressed. Got part of my payment back today. Will recommend them to my friends.
Highly appreciated service
Excellent colaboration with this portal, succesfully completed, very good communication during recovery proccess. Highly appreciated, strongly recommended. Thanks a lot for support!
They are forcing me to pay 315 euro for nothing
They are forcing me to pay 315 euro for a service they have not worked for. In december last year I filed a claim, after a month they reached out to me. Long long after I had already received my money back from the airline because I filed my own claim. Now they don't give me a break claiming I have to pay them 315 euro for work they never did. A joke...
Reply from Flightright2026-09-04
We understand that you are unhappy with the outcome. However, the suggestion that no work was carried out on your case does not reflect what happened. After you instructed us to pursue your claim, our team took steps to enforce it on your behalf, including pursuing the matter through the legal process. Enforcing a claim involves work and costs from the legal professionals involved. As the details of individual cases cannot be discussed publicly, we are unable to comment further here. Kind regards, Your Flightright Team
Amazing tenacity in pursuing my claim…
Amazing tenacity in pursuing my claim against Lufthansa, which after almost one year was successful.
Great
Great ! Got the payment all was smooth and easy . The fee was quite high but honestly it’s this or waiting more time with fighting by my own so it was a clear choice . Thank you
Bravo, you made it
Air companies feel always in a strong situation versus the small travellers. Overbooking of their fleet became a usual business and canceling or late departures/arrivals are like a due right because of so to say issues from any kind of origin (late arrival from the other plan, the connection, technical, name them.. my complaint was like a never response thing but flight right made it true and the result was 'they made it's thank you so much
Excellent work in dealing with an…
Excellent work in dealing with an airline. A highly recommended company.
I missed my connecting flight because my flight was delayed.
I missed my connecting flight due to a flight delay. Flightright was easy to communicate with and always responded quickly.
Excellent customer support and service…
Excellent customer support and service being provided by the company. I am extremely satisfied and happy with the way company attended our case of cancelled flight and subsequent inconveniences caused to us. Please keep up the same spirit of providing excellent customer service.
They give up as soon as the airline resists
We brought Flightright two separate cases after already contacting the airlines ourselves and getting nowhere. We accepted the hefty success fee because we thought we were paying them to handle exactly that friction. Instead, they declined one case and closed the other as soon as the airline rejected their demand. Both cases had a strong and clear legal basis. It leaves me with the impression that their service mainly works when a passenger hasn't already contacted the airline and the company pays after receiving a standard letter. If the case requires actual enforcement, even with a strong underlying claim, my experience suggests they may simply walk away. That makes it difficult to see what the substantial fee is meant to cover. I wouldn't use Flightright again.
Reply from Flightright2026-08-25
We appreciate that the outcome of your cases was disappointing. Each case is assessed individually based on its specific circumstances and the applicable law. An airline's refusal to pay does not determine whether we continue pursuing a claim; the decision on how to proceed is based on the facts of the individual case and the applicable legal framework. We understand that this was not the outcome you had hoped for and appreciate you sharing your experience. Kind regards, Your Flightright Team
They helpt me very well
Responsive
Responsive, responsible, thank you so much!!
Great experience with them
Great experience with them. Communication was perfect and in the end we won the case. But if we didn't I'd also give a five star review!
Great experience!
This company es one of the best out there, they truly help you without hesitation and super fast. I would definitely contact them again in case something more happens with the different airlines out there that keeps cancelling flights without a proper explanation.
Very happy with Flightright
Flightright was very helpful in getting compensation for our flights that had been cancelled. Very responsive and kept us in the loop of what was going on with our claim.
Flightright is a reliable company
Flightright is a reliable company. I submitted a compensation claim twice and in both cases they were successful. Thank you very much
Didn't have to do anything
Didn't have to do anything. Everything was resolved by the team. Honestly great work and also in reporting.
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