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Legal Services & Government

Flightright

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201 reviews

4.7201 reviews
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About Flightright

Data updated
Website
www.flightright.com
Category
Legal Services & Government
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
93% (14/15)
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Is Flightright legit?

Flightright (www.flightright.com) has a 4.7 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Legal Services & Government and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 93% of negative reviews; Reviews mostly discuss Refund, Customer service. Last updated 2026-09-06.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly efficient and straightforward process of successfully securing flight compensations after major airlines initially refused their compensation requests. People often highlight that the dedicated support team maintains clear communication, handling all necessary procedures and regularly updating clients throughout the entire duration. However, some customers also noted that responses could be extremely slow or that communication completely stalled during extended legal proceedings. A few reviewers were dissatisfied when their claims were unexpectedly declined or closed as soon as the airline rejected initial demands.

Auto-generated from all reviews of this business. For reference only.

What people say

Airline refused payment but Flightright didn't give up!

My flight was delayed for 48 hours. At the airport many on the flight were given hotel accommodation. I was too far behind in the queue, and an airline representative came along the queue indicating that the hotels in the area were now fully booked and we had to make our own arrangements, but all reasonable claims would be covered by the airline. I made my claim, but compensation was denied outright. This was despite more than half the flight had been provided with free accommodation, and the airline had indicated that claims would be accepted! So, I contacted Flightright. They didn’t have an easy job! The airline refused to pay, Flightright grouped together several related claims and eventually initiated court proceedings. Now, 4 years later I have received my compensation less their fee. Flightright provided a very professional service and kept me updated throughout the process. Well done, Flightright!

What a stupid website

What a stupid website. Paid to advertise to me Then after I enter all my private information turns around and says it's only eu Wastw of time and data breach

Reply from Flightright2026-08-13

Our service is specifically focused on helping passengers pursue claims under applicable European air passenger rights legislation. Eligibility depends on the circumstances of the flight and the applicable legal framework. We understand that it can be frustrating to go through the initial claim check and find that a particular case is not eligible for our service. Kind regards, Your Flightright Team

Won my case after the airline rejected my claim

Austrian Airlines rejected my compensation claim, stating that the delay was caused by bad weather in Vienna and aircraft de-icing, which they considered extraordinary circumstances. Flightright accepted my case after the airline had already refused compensation and even after the Austrian passenger rights arbitration procedure had been unsuccessful. They handled the entire legal process, kept me informed, and eventually won the case. From start to finish, the process took about 3.5 months. I didn't have to deal with the court myself or communicate with the airline anymore. Their fee was around 50% of the compensation, so if you're considering using the service, it's worth keeping that in mind. For me, it was absolutely worth it because without their help I would most likely have received nothing. Professional communication, clear instructions, and regular updates throughout the process. I would definitely recommend Flightright to anyone whose compensation claim has already been rejected by an airline.

Super smooth and easy experience

Super smooth and easy experience! Got a successful payout and was informed of all steps throughout the process which was an overall pleasant experience. Also to highlight that I tried other competing services beforehand (including contacting the airline directly) and only flightright was successful

Successful compensation

I discovered Flightright about a year after a flight I was on had been delayed. I had already tried to claim compensation directly from the airline, but without success. Thankfully, it was still possible to submit a claim through Flightright. About a year later, I finally received my compensation! Throughout the process, I received regular updates. I was a bit skeptical at times about whether it would actually work, but in the end it did. The whole process required very little effort on my part, which was a huge advantage. While Flightright's commission is quite high, I wouldn't have received any compensation without them, so for me it was absolutely worth it. Overall, I had a very positive experience and would definitely recommend their service, it's worth a try!

Оver 11 hours late - no compensation

I arrived over 11 hours late and they said my case was not eligible for compensation. I was of no use whatsoever from their services.

Reply from Flightright2026-07-31

Thank you for your feedback. Compensation eligibility is assessed based on the applicable regulations and the specific circumstances of each claim. As we are unable to identify your case from this review, please feel free to share your case reference number if you would like us to review the matter further. Kind regards, Your Flightright Team

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