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Legal Services & Government

Flightright

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201 reviews

4.7201 reviews
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About Flightright

Data updated
Website
www.flightright.com
Category
Legal Services & Government
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
93% (14/15)
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Is Flightright legit?

Flightright (www.flightright.com) has a 4.7 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Legal Services & Government and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 93% of negative reviews; Reviews mostly discuss Refund, Customer service. Last updated 2026-09-06.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly efficient and straightforward process of successfully securing flight compensations after major airlines initially refused their compensation requests. People often highlight that the dedicated support team maintains clear communication, handling all necessary procedures and regularly updating clients throughout the entire duration. However, some customers also noted that responses could be extremely slow or that communication completely stalled during extended legal proceedings. A few reviewers were dissatisfied when their claims were unexpectedly declined or closed as soon as the airline rejected initial demands.

Auto-generated from all reviews of this business. For reference only.

What people say

Top Ratings for a top company

I can only give Top Stars to this company. I initially got an ad on Facebook and thought it was another one of those scams but i went ahead with it. I went to the Maldives with Qatar airways and missed my connecting flight between Doha and Malé due to delays leaving London (i lost a night in the Maldives (which costs a lot of $$) and Qatar just said to me when i asked for help "Sorry, hope you'll travel again with us soon". Flightright allowed us to get the max out of this (1200€), and yes sure they take their margins, but when you see how quick they were and how fast the wire transfer came (amount was just over 800€), i don't mind. Brownie points to Flightright, no points for Qatar Airways (not sure how they manage to get Best Airline company with responses such as theirs).

I came across Flightright on social media… trust me , they kept their promise

I came across Flightright sometime after my flight was delayed by 13 hours to my final destination from the UK to South Africa. My partner had collated and saved all flight details and tracked all my delays. When i returned to the UK we engaged with Flightright. They kept me posted every 4 -6 weeks and asked to be patient since the process coud take a long while. At times i thought and forgot and lost faith. Well , last week I got this " Good News " email with the news . My refund was paid out within 48 hours. I have shared this info with friends and family, my daughters in particular, whom travel regularly.

Our flight delated ovwr 12 hours and…

Our flight delated ovwr 12 hours and you said not entirled to refund

Reply from Flightright2026-07-22

Thank you for your feedback. Compensation eligibility is assessed in accordance with the applicable regulations and the specific circumstances of each claim. As we are unable to identify your case from this review, please feel free to share your case reference number if you would like us to review the matter further. Kind regards, Your Flightright Team

Try it out! Totally worthy

I reached out to flight right on the first place because a friend recommended it after I told her about a big delay during a long haul flight. She said try it, is little effort really, it takes relatively long, but at the end you’ll get money back as a reward. Well this week just happened, we got 1.2K€ back with really little effort after about 4 years. Totally worth and recommended!

It has been a year of sending me emails…

It has been a year of sending me emails with automated answers. No help was offered or provided. I should have contacte the airline directly.

Reply from Flightright2026-07-23

Thank you for taking the time to share your feedback. We have reviewed your case and can confirm that it was progressed and assessed before a final decision was reached. We appreciate that this was not the outcome you had hoped for. Kind regards, Your Flightright Team

No answer to my claim

Your case FR4527316: Thanks for your trust, we take care of your claim. You do not take care, you never answer. I followed up again, yet still no response, for assistance that was requested 5 months ago! Flightright team answered below : The outcome of the assessment has been communicated to you directly. Your Flightright Team But I persist and sign that I never received any answer !

Reply from Flightright2026-07-15

Thank you for your feedback. We have reviewed your case and can confirm that it was carefully assessed before a final decision was reached. The outcome of the assessment has been communicated to you directly. We appreciate that this was not the outcome you had hoped for and wish you all the best for your future travels. Kind regards, Your Flightright Team

Recommend, but takes time...

I recommend flightright especially for claims with low cost airlines like Ryanair. They take time... Patience needed, my case took 6 months. But flightright kept me updated regularly and they were very professional. My flight was delayed 36 hours and they managed to help me get 200 euros. Not much considering Ryanair owed me at least 400€ for more than 24 hour delay but still thank you!

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