Flightright did all the heavy lifting
Flightright did all the heavy lifting. The process was long but they came through eventually. I'd put my experience behind me, but when the email came that my case had been won and I had a few hundred euro to help make amends, I remembered that highly stressful night I spent in airport in an unfamiliar country unsure if I could get myself home. With some award, I feel my stress and worry had been recognized.

