Won my case after the airline rejected my claim
Austrian Airlines rejected my compensation claim, stating that the delay was caused by bad weather in Vienna and aircraft de-icing, which they considered extraordinary circumstances. Flightright accepted my case after the airline had already refused compensation and even after the Austrian passenger rights arbitration procedure had been unsuccessful. They handled the entire legal process, kept me informed, and eventually won the case. From start to finish, the process took about 3.5 months. I didn't have to deal with the court myself or communicate with the airline anymore. Their fee was around 50% of the compensation, so if you're considering using the service, it's worth keeping that in mind. For me, it was absolutely worth it because without their help I would most likely have received nothing. Professional communication, clear instructions, and regular updates throughout the process. I would definitely recommend Flightright to anyone whose compensation claim has already been rejected by an airline.