We're so happy you enjoyed the doors-off helicopter ride for the July 4th fireworks! It's wonderful to hear your video was so impressive. We appreciate your kind words and look forward to your next flight with us!
We are so thrilled to hear you had such a wonderful and exciting experience with us! We're especially glad that our focus on safety and communication resonated with you and your family. We look forward to welcoming you back for another great time when you're in the area!
We are so happy to hear that you loved your experience with us! We understand that a flight cancellation due to weather can be concerning, and we are glad we could reschedule it conveniently for you. It's wonderful to know our crew's politeness and friendliness made your 16-minute open-door flight amazing. We truly appreciate your high recommendation!
We are truly sorry to hear about your disappointing experience, especially regarding the challenges with rescheduling and the customer service you received. We understand your frustration about the Selfie Shoe option and not receiving the photo you paid for, particularly when others shared the same issue. Your feedback is very important to us, and we are reviewing our procedures and staff training to ensure such situations are avoided in the future. We appreciate you bringing these matters to our attention.
We're so happy to hear that you had such an amazing and unforgettable experience with us! It truly brightens our day to know that our staff, especially your pilot, made your doors-off helicopter flight so enjoyable and breathtaking. We completely agree that flying with nothing between you and the scenery is an unparalleled thrill. Thank you for your wonderful recommendation; we hope to welcome you back for another incredible adventure soon!
We are so thrilled to hear you had such a wonderful experience! It makes us incredibly happy to know our staff and location contributed to making it the best for you. Thank you for your kind words!
Thank you for taking the time to share your experience with us.
First, we are very happy to hear that you enjoyed the flight itself and that your pilot helped make the experience memorable with her warmth and professionalism. We will be sure to pass along your kind comments to her.
At the same time, we are sorry to hear that your birthday experience did not feel as special or celebrated as you had hoped. We understand that occasions like birthdays carry extra meaning, and we certainly never want a guest to leave feeling overlooked during an important celebration.
While operational and accommodation decisions can vary depending on safety, availability, and specific circumstances on the day of flight, we do understand your perspective and appreciate your honest feedback regarding the overall hospitality and atmosphere you experienced.
Your comments have been shared with our team as we are always looking for ways to improve the guest experience and make special occasions feel more memorable.
Thank you again for celebrating your birthday with us, and we truly appreciate your feedback.
Thank you for taking the time to share your experience with us.
We are very happy to hear that you enjoyed the flight and views, and that you would recommend the 30-minute experience. New York City from the air truly is something special.
We also appreciate your honest feedback regarding the overall timing and customer experience.
Thank you again for flying with us, and we hope to welcome you back again in the future.