We apologize for any inconvenience caused by changes to your flight. According to clause four in our terms and conditions,"FlyNYON reserves the right to cancel, alter, reschedule, or delay any flight due to: weather, air traffic control (“ATC”) delays, temporary flight restriction(s) (“TFR(s)”), or any situation outside of FlyNYON’s control at any time. Cancellations by FlyNYON will result in a flight voucher redeemable for 12 months and is not subject to a seat change fee". Air traffic can change any moment, we try to give notice as much as possible. We apologize if this gave a bad experience. We ensure the safety of all of our passengers and thank you for the feedback.
We appreciate you sharing your feedback and comparing your recent flight to your experience in 2019. We understand your disappointment regarding the changes in the flight path and commentary. We are always working to improve our tours.
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Paulo Alves · 写过 1 条评价 · 已认证 · 体验于 2026-08-01 ·
★★★★★
会再做一次
预订流程简单,航班精彩,工作人员友善。我们进行了长途旅行,每一分钱都是值得的。
FlyNYON 回复2026-08-04
We're so happy to hear you enjoyed your flight with us! It's wonderful to know that the booking process was easy and that our staff made your experience even better. We're especially glad you found the doors-off tour to be so worthwhile!
We're glad you enjoyed your experience! We appreciate your feedback regarding the shuttle service and understand waiting can be frustrating. We are actively working to improve shuttle frequency to minimize wait times for our guests.
We are absolutely thrilled to hear that our staff helped make your experience amazing and ensured all your safety gear was in place. It's wonderful to know we could help you check something off your bucket list!
We are so thrilled to hear that you had such an amazing experience and created wonderful memories with us! It's fantastic to know that everything was perfect for you.
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customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-26 ·
★★★★★
卖服务而且很漂亮…
销售服务,开门很漂亮
FlyNYON 回复2026-08-04
We're delighted you enjoyed the service and the open doors. We appreciate your kind words!
We're so glad you enjoyed your thrilling heli ride and appreciate you sharing your positive experience! It's wonderful to hear our safety measures made you feel secure. We hope to welcome you back again soon!
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Andres E. · 写过 1 条评价 · 已认证 · 体验于 2026-07-25 ·
★★★★★
整个体验很棒
整个体验很棒,场地漂亮舒适,工作人员乐于助人,友善,我们的飞行员非常专业,我们一直感到安全。
FlyNYON 回复2026-08-03
We're so happy to hear you had such a wonderful experience with us! It's fantastic that you found our premises comfortable and our staff helpful and kind. We're especially pleased that our pilot's professionalism made you feel safe throughout. Thank you for your kind words!
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customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-31 ·
★★★★★
非常愉快和专业👍
FlyNYON 回复2026-08-02
We're truly happy to hear that you found our team pleasant and professional. We appreciate your kind words!
We're absolutely thrilled to hear that you had such an unforgettable open-door helicopter experience and enjoyed seeing the city from a new perspective! It's wonderful to know that our team's professionalism and attentiveness made you feel comfortable and well cared for. Thank you for your high recommendation!
We appreciate your feedback and are glad to hear that you generally enjoyed the experience. We sincerely regret that the information you received was inaccurate, causing frustration. We are reviewing our communication processes to ensure clarity for our customers.
We're so happy to hear you had such a positive experience! It's wonderful to know that our ground staff and pilot made your visit excellent and professional.
We are so thrilled to hear that you enjoyed every aspect of your experience with us, especially for such a special occasion! It sounds like the perfect way to celebrate your birthday.
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Hasan and jennet · 写过 1 条评价 · 已认证 · 体验于 2026-07-29 ·
★★★★★
一切都很完美,除了…
除了天气,一切都很完美。我们的飞行员尤其出色。 ❤️
FlyNYON 回复2026-07-30
We're so glad to hear that everything was perfect for you, despite the weather! It's wonderful to know our pilot made such a positive impression.
We are so pleased to hear that our team was friendly and helpful, and that you felt safe with our pilot! It's wonderful that you enjoyed the 30-minute flight. Thank you for your kind words!
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d dhar · 写过 2 条评价 · 已认证 · 体验于 2026-07-21 ·
★★★★★
很棒的旅程和良好的服务
很棒的旅程和良好的服务。出色的
FlyNYON 回复2026-07-29
We are so happy to hear you had an awesome ride and received good service. Thank you for your excellent feedback!
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customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-21 ·
★★★★★
这是一次非凡的经历
FlyNYON 回复2026-07-29
We are so delighted to hear that you had such a wonderful experience with us. Thank you for sharing your positive feedback!