focalprice.com（www.focalprice.com）在 OK.one 的综合评分为 3.4 分（满分 5 分），基于本站收录的 433 条用户评价，属于电子与科技分类，口碑一般。评价两极分化：63% 给出 4 星及以上，同时 32% 打了 1 星；商家回复了 1% 的差评。数据最后更新于 2026-10-24。
Stay away, very bad experience!!!!!!!!!!!!!!! I am still waiting for my purchases to arrive. I have sent 7 emails regarding my lost items and i have not received a response from them. I posted a comment on seller review and they replied asking if i was certain i had written the correct order number. Total SCAM
Ordered a replacement screen for my smartphone. the website said 6 to 10 working days for delivery. placed my order on 2/18/12 and shows it shipped from Hong Kong on 2/20/12.the website says estimated delivery date is 3/12/12!!! that's way more than 10 working days and it's 3/14 and still now here! never ordering from this website again.spend the extra $1.50 and order from a national retailer.
You get what you pay for - some is very good. But the price is very reasonable for what you get. Just be realistic - don't expect brand quality. If your expectations are reasonable you'll be very pleased. I bought lots of order from there, It all showed up as promised, with quality BETTER than I expected considering the price. Altho it takes about 2-4 weeks for arrived.
Really awful expirience for time being. Still no response from customer relations, shipment still not arrived (1 month), and it is not trackable. So I really suspect it is not shipped at all
almost 25 days and counting on an ipod battery..do yourself a favor, pay the extra $1.32 and order from a US company. It is sooooo much worth getting it. Very poor customer service. If you plan to have a kidney replaced or open heart surgery..then you may not be out on the wait. *(
I was please with all my products purchased in FocalPrice. No hassle, no qualms, and I seriously have no problems so... there's no need for me to contact any of their customer service. There are so many websites around and it's easier here in FocalPrice. Thanks for the wonderful experience... i'm outta here to search and shop for my next item!
I purchased two items on 12/5/11. I inquired about the shipping status on 1/5/12 (exactly one month later) and they told me it takes between 30 and 45 days to receive the item. COINCIDENTALLY, PayPal only lets you make a dispute on your payment for 45 days. Really FocalPrice? YOU ARE A JOKE! It is now 2/18/12 and I will continue to stalk your customer service.
Once we confirmed your order was lost, we will refund you no matter how many days Paypal let you start the dispute. You can still open an RMA request in your Focalprice account
Placed an order over 6 weeks ago, and still no sign of any delivery (supposed to take 7-15 days via airmail). The order tracking service provides no information, every contact they ask you to wait another week, 10 days, 15 days, 45 days. Promises of resending or refunding the items at various deadlines are not fulfilled. Avoid.
Just received an email from Focalprice wanting an extra $16.08 to cover shipping after I placed my order about a week ago. According to their online "COUPON" offer it covered ALL orders shipped free AND WILL BE HONORED AT CHECKOUT. COUPON was acceptedd when I checked out and paid for my order. It also stated that my order was shipped on 3/7,obviously it wasn’t! This is the 2nd attempt I tried doing business with this company. The first time I never received anything but I did get my money back after contacting PayPal. I should have walked away on my first experience with this company but I felt I'll give them a 2nd chance to redeem themselves. I should have known better. Typical bait and switch! With the added shipping costs I can buy elsewhere for less money. They don’t honor their commitments! Will I get my money back freely from these folks or go another round with PayPal? I guess I'll just have to wait and see...... Copy of their email. Dear Customer, This is an email from FocalPrice.com service team. Unfortunately, we were informed that your order FPTEQ909291C was unable to be shipped by Airmail since YE781R is oversized. We are really sorry for all the inconvenience. In this case, we have no choice but change your order shipping method to be EMS. If you still need the item, please send money of $ 16.08 to our paypal account: [email protected] so that we will ship your order by EMS express then. However, if you did not pay the shipping charge within 7 days, the order will be cancelled automatically by our system. If there is any question, please feel free to contact us. Thank you, Focalprice.com service team
I ordered the "cat eye" car logo/emblem but they sent me "badgirl" car logo/emblem. I emailed them about the wrong product sent but they did respond to my email. It has been a month now and still no response from focalprice. TERRIBLE SELLER!!!
It is the worst company EVER! I ordered some dolls to give as Christmas present and they came 3 months after the last day of promised delivery period !!! I send them messages 8 times and every time they told me to wait. It seems that your messages go directly to trash. Out of 3 packages, just two of them arrived which I could probably use for the next Christmas ! They finally told me to send the packages back to China to get the refund with a shipping price more than the item itself !!! I've bought two Bluetooth headsets from them as well. None of them worked and they were of awful quality. Thanks to Motorola customer service they replaced them with new ones !!
Hi, I ordered some little fun goods in october 2010. Till today (jan 2011) i'm waiting for the goods. Nothing arrived. Although they always respond to my complains, they always ask me to be patient and wait a little longer. Also after a RMA message, they offered me to sent the goods again, but after two weeks they first are going to trace the package by there local postoffice. (they never find it, thats for sure, because think they never sent anything) Well I don't have any trust the goods will arrive. So my advice to the whole world: never buy anything by Focal price it's the pain in your head not worth!
Within 24 hr, my iphone speakerphone function seems to be "damaged" by the headset. My phone is less than 3mths old and has never been dropped but after using the headset, the reception became so bad, after switching off the bluetooth and tried speakerphone instead and the reception was still bad. Last time able to use speakerphone but now...... A less than US$20 headset damaged my more than USD200 iphone
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