focalprice.com（www.focalprice.com）在 OK.one 的综合评分为 3.4 分（满分 5 分），基于本站收录的 433 条用户评价，属于电子与科技分类，口碑一般。评价两极分化：63% 给出 4 星及以上，同时 32% 打了 1 星；商家回复了 1% 的差评。数据最后更新于 2026-10-24。
I have ordered from Focalprice many times since 2011 and i have not had any issues. They have unique items and good prices. Easily ordered online and all items arrive as ordered and enjoyed. Well worth it and I will continue to order from them!
Focalprice is a crappy company that will do whatever they can to make an extra $1, their orders take forever to arrive and they have no problem overcharging you and then lying about the extra charges in spite of being offered screenshots of acct statements as proof. Do not waste your time buying from focal price you will regret it!!!
First of all they are paying people to write fake, positive, reviews which is not good for your carma. Secondly, i created a unique e-mail address that i have only used for registering on focalprice webpage. It took just a few weeks before every crap-shop in china started to spam me on that address. Clearly focalprice is fine with sharing their customers data... It is also seems like they do not double-check the product descriptions. The description can say "4-pack" when it in fact is 1-pack. They just "forgot" to fix that. But you get what you pay for and at focalprice you do not pay very much...
terrible customer service, items take months to ship, and end up being some Chinese rip-off of what I wanted. Also, the five-star reviews on this site are mostly fake, put up by Focalprice because instead of trying to improve the user experience, they want to lie and cover up the fact that they are a terrible, terrible company. DO NOT LET THEM TAKE YOUR MONEY.
WARNING - This online store is a fraud!!!!! You order and never receive the product. They bill your credit card using the company name Mixwell LTD London. They ask you to wait months for the product and weeks to get a refund and never come through. I disputed the charge via Visa. They also organize people or fake posts with positive reviews!!!! Stay away from this online fake service.
I bought from focal price , they took the money and everything then they send we didnt recieve anything ,
I ordered 10 pairs of Mickey Mouse headphones as I thought they were extremely cheap and a good place to shop. I also read reviews online that look like they have been crafted from the Focal Price website themselves thus totally false. Upon ordering on the 2nd February this year I have STILL not received my item. I ordered two things and one I have been given a refund for and another they are only saying they will give me vouchers due to it being more than 3 months with PayPal policies to make a formal complaint and get a refund. They do reply quick to emails yet they still say the same thing, they cannot give me a refund via PayPal 'just yet' but they will offer me a voucher to compensate for order. Will never, ever be buying from them again they have literally stole money off me and it is NOT ON. Awful company.
The item sent was false. After I sent photographs of the received item, I was asked to keep it and stop complaining, then I was bribed with a 3 dollar voucher and then with a 5 dollar voucher. These vouchers were, in fact, not 5 dollar vouchers, but a 5% discount voucher to be used during the next 10 days. In other words, Focalprice doesn't just lie about the items they sell, but also about their compensation policies. Since I accepted none of these vouchers and still believe you must own up to your mistakes and treat your customers fairly, I requested the proper item, and was willing to resend the received one if only Focalprice took responsibility for the p+p. This option wasn't even considered. After endless emails with Focalprice staff, I realised I had been the victim of a scam. This is as dodgy a company as you can get.
I ordered a $4 watch. They completed the transaction in literally seconds. Less than a minute later, Chase texted me asking if I was a victim of fraud. Most of these reviews on this site are fake. Go suspend your card now if you recently bought something.
I orderd on Feb 28, 2012, and like almost all customers I got nothing, the first thing they did is collecting the money, and last thing they think about is the customers' satisfaction. My question is what shall we do to collect our money back from such companies, I believe that such companies must be shut down by governments, because either they work properly, or close their sites.
I bought a Car Multimedia player EF468W/1 from FocalPrice which is claimed still that has a DVB-T. Well Yan.Qin from RMA told me that it was wrong what they send me as the company who supplies it does not have DVB-T units. I paid for a DVB-T and got an analogue TV instead. Now nobody has the decency to send me a unit that has DVB-T, they took my money and the only solution they see is to sell me another unit!!!!! Should I trust them again? I think no! Not a honest company. DO NOT TRUST FOCALPRICE and RMA people like Yan.Qin.
I never received the items I ordered, if you order with them there's a good chance you're throwing away your money. I tried to contact them but they don't reply, and the trying to login to your account on their site fails. I'm glad I didn't order anything expensive from here. Steer clear!
Funny thing happened after I made my purchase @ focalprice.com my bank told me someone had stolen my card #. Now focalprice.com is asking for a copy of my credit card front and back! YIKES! They have already taken the money out of my account...10 days ago and my order status is still saying "unpacked and unshipped". Buyers beware! They have some amazing prices but what's it worth if you never recieve your items!
* Failure Customer Service * Failure tracking system * Failure Delivery Service Stay away from focalprice
i have place a few orders with this company. they were single item transactions and it was smooth and fast shipping. i started to order more then one item and this is when the problems started. durring one order they didnt even submit the order to be shipped but took my money after 7 emails back and forth i requested to speak to some one else and she refunded me the money stating that the order was placed on hold for no apparent reason. there were a few other times i ordered and it took a good 2-3 months to get stuff and NOW I HAVE HAD IT. I ordered some things knowing it may take a month to get and its been a month and a half and this is the email they send me back: Order shipped within January, February and March will be delayed. And the delivery time will be as follows: To Asia: 30 calendar days or more To Europe and North America: 45 calendar days or more To South America: 60 calendar days or more Other areas: 30-45 calendar days So, here, my only proposal is you wait until the deadline for your area. More and more worried customers tell us that they finally received their order those days. What!! NO one sayed i had to wait another 45 days! Sorry focalprice i gave you many chances... I'm done
I BOUGHT 2 ITEMS ONLINE. THEY TOOK MONEY OUT OF MY ACCOUNT AND I HAVE YET TO RECIEVE MY ITEMS AND IT HAS BEEN AROUND 4 MONTHS. EVERYTIME I TRY TO CONTACT THE COMPANY I GET NO REPLIES. NEVER BUY ANYTHING FROM FOCAL PRICE!!!!!!!!!!!!!!
PROS: Good Prices and free shipping on most items CONS: I ordered a mouse pad from focal price. Took ages to ship. Recieved it FINALLY, but it was the wrong god damn item. Trying to contact focalprice by email and the live chat, but they aren't replying. DO NOT BUY FROM FOCAL PRICE!!!
I PLACED A ORDER ON 2-2-12 AND ITS 3-27-12 I DONT KNOW ABOUT U BUT 7 WEEKS IS VERY UNACCEPTABLE. LUCKY IM ONLY OUT 38 DOLLARS. APPARENTLY IM NOT ALONE
I placed an order with focalprice on 25 January 2012, it's now the 26th March... I can't even get onto my FocalPrice account even though i've reset my password 5 times, every time i try log on with my new password it says: The E-mail/password you entered do not match our records. Please try again! It's pathetic and i advise strongly not to use this cowboy website. There cheap yes, but there service is that off and 3 year old baby. Enough said. Sj
I must be shopping at a totally different Focalprice.com than most of the people who reviewed it here because Focalprice is a total disgrace. I ordered something from there 16 days ago, according to thier site, it shipped 15 days ago. I cannot track it, they ignore my EVERY email and attempt to get hold of them. I have attempted to track my order every day and their site just says that my item cannot be found. I have lost all patience dealing with them and I regret ever going to thier website. They have horrible customer service, as they will ignore you completely, and I'm pretty sure they stole ~$100 from me and will get away with it. I implore any and everyone who is thinking about shopping here to rethink that completely. Stay away from focalprice!
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