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focalprice.com

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433 条评价

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关于 focalprice.com

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网站
www.focalprice.com
分类
电子与科技
所在地
中国
状态
待认证
差评回复率
1%(1/155 条)
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focalprice.com靠谱吗?

focalprice.com(www.focalprice.com)在 OK.one 的综合评分为 3.4 分(满分 5 分),基于本站收录的 433 条用户评价,属于电子与科技分类,口碑一般。评价两极分化:63% 给出 4 星及以上,同时 32% 打了 1 星;商家回复了 1% 的差评。数据最后更新于 2026-10-24。

用户怎么说

No issues here!

Hi, I've yet to have any problems with Focal price- dispatch is quick, it's just the postal service getting it from there to the UK. Customer service has been prompt and any questions about stock answered within 48 hours. Overall i will continue to shop with them regards, Steveh

1st Choice!

I've been purchasing from Focalprice.com since year 2011 with a total of 16 transactions so far. Majority of the products are of high quality with a very attractive price tag, shippings (FREE!) are considerably fast at 10 ~ 24 days reaching my door steps. This is one online store that REALLY cares for their customers, the customer service is quick in replying and very professional in resolving issues of stock delivery, payments, shipping matters, faulty items replacement etc. Focalprice.com is still my prefered choice of online stores. Highly recommended. Regards, Maple28

Good prices at low cost, free shipping every time.

I've been dealing with tehm for some months, inclusive I recieved today a Android Tablet arrived well and for the price the shipping was fast enough. God quality in the items I have seen. On ohter product that would be dispached within 2-3 working days, was processed in less than 24h ( Playstation controller) so yes very good.

Lightning shipping, good quality products and fare prices

Fast shipping and excellent relation with customers are the strongest points on Focalprice. If something goes not so right after your purchase, you may be shure you are going to have full attention to help you.

Looking for good customer service and quick shipping...YOU'RE IN THE WRONG PLACE!!!

Aren't you supposed to receive an item after you order it or receive a 100% refund (not a 62% focalprice credit)? Have you ever ordered an item online that you didn't receive? If you haven't experienced this (and want to), I would recommend Focalprice.com. Have you ever experienced "the runaround" from customer service? If you haven't experienced this (and want to), I would recommend Focalprice.com. Have you ever been offered a refund that is only 62% of what you paid and is a credit for this company (Focalprice.com) that didn't ship the product that you were offered a 62% credit for? If you haven't experienced this (and want to), I would recommend Focalprice.com. I am not kidding, I paid $64.29 for an item I have not received. Focalprice has offered me a $40.00 credit toward my next purchase at Focalprice.com...Brilliant !!! Who in their right mind would order another item from this company when you have not received your FIRST order from them ??? Oh yeah...go submit a RMA request so you can receive a message back denying your request because you have not waited long enough for your item (according to their customer service) even though it's been 30 days without an update on the tracking number.

Perfect price, fast delivery, overall satisfaction.

My first order in this e-shop. They were on my side some doubts about e-shop, but as it turned out - they were useless. Product was ordered day 06.02.2013 and today 28.2.2013 arrived okay. It delivered exactly what I ordered. I can not judge the quality of the product is yet to come, but at first glance it seems OK. Review of the ordered goods are positive, decided price of this product compared to other Chinese e-commerce. Based on this personal experience, price and speed of delivery I recommend this e-shop.

Worst online experience I have ever had

Not a single thing went right with my order. It took forever for my order of one item which was in stock to get shipped, it took more than a month to get to me, they never sent me a shipping confirmation or order number along with the shipment so I was I unable to inquire about it. When the order got to me I opened it and it was a completely wrong item. I tried contacting the company many times and they just kept asking me literally "what's your problem?", even after I told them several times. They bounced me around to three different customer service people who were all rude. They eventually came up with an order number for me so I could fill out a return of merchandise authorization form. When I went to fill it out I was told that the order number didn't exist. Finally, I had to go to PayPal and stat a dispute then escalate it to a claim. Huge waste of time, energy, and money. I definitely will never shop on focalprice.com again and would very strongly suggest that everyone stay as far away from it as possible.

Shipping has been problematic for me - repeatedly to the wrong country!

Price-wise, FocalPrice offers a good variety of a lot of consumer electronics at low prices once you consider that free shipping is an option on every item. The free shipping does not turn out to be "free" when their customer service is not structured to process notes provided during the checkout process regarding the "Shipping Address". I´m an American PayPal customer who works abroad most of the year. PayPal does not allow me to specify shipping to my foreign working address. Despite providing notes in the PayPal "Instructions to Sseller" and in a follow-up message linked to the actual order, twice now - and going on three according to today´s screenshots - FocalPrice has shipped my packages to the address I am forced to use in PayPal. Based on today´s screenshot, looks like I am facing the choice of working through another RMA request (that takes two months on average in my experience) or paying for international shipping from my billing country to the country where I work - hence, not free for me, Theoretically, you can resolve the shipping dilema by establishing yourself as a FocalPrice DropShipping customer (and hence you can input a delivery address that has nothing to do with your payment /checkout screens) .... but that only works if you don´t wish to buy "sale" items .... If you wish to buy "sale" items whose discounts are greater than the DropShipping Customer discount, you´ll find that under your Dropshipping dashboard, you cannot take advantage of "sale" prices, so you end up paying more to rectify the shipping problems. It seems to me all this could be avoided if their fullfillment team was just set-up to read delivery instructions that are submitted with orders in a timely manner, but in my experience, they have not organized that aspect of their operation. Also, it seems useless to be a Dropshipping customer if you can´t take advantage of price discounts they are willing to offer to their standard customers.

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